Hello,
I already contacted the support up to one week without answer !
Hope one of their agent can solve the problem from here !
1 of my transaction stay unconfirmed for 4 days now.
There other users claimed to have the same exact issue here.
How much are you being asked to pay in transaction fees? if it is something outrageous such as 0.1 BTC then it should be raised with BTC.com because that kind of fees wouldn't even be needed if you had 50 inputs.
However, if it was something like 0.005 BTC whilst your balance was only 0.004 BTC, then this is normal. The mempool is severely congested right now and to get any sort of confirmations on your transaction you have to expect to pay around 450 sats/b, and depending on the amount of inputs and outputs it could potentially even go over 0.01 BTC.
I'll help to raise and reiterate this issue with NeutralLTC and hope he responds.
Hi,
No there no option for that !
You can choose LOW PRIORITY FEES or let Blocktrail calculate the fees for you, but you must know that the fees calculated from Blocktrail are really high !!! sometimes they are same as the transaction it self ! For example you send 0.002 BTC, they ask for 0.002 BTC of fees.
But my problem is not that actually, since blocktrail do not process any of my transactions !
When i try to make any transaction (With LOW PRIORITY FEES OR BLOCKTRAIL CALCULATION), i have a message at the bottom that say:
Failed
Wallet balance too low to pay the fee [239210]
And this fees are x2 my actual balance !
I have many addresses on my wallet that contain differents amounts: 0.0001, 0.001, 0.002, 0.03 etc ...
But is not a reason to pay higher than my balance !!!! I don't believe this !
One thing else, they don't have support ! No answer, nothing from up to one week ! And was a merchant for up to 1 year now with them.
I want know if there an option to export my private keys from their service and spend them from another application ?
Just for info: I tried to se their accelerator to speed up my transaction, but the fees to pay same, double of my transaction ... So i used viaBtc and solved the problem of my transaction.