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Author Topic: https://canaan.io/  (Read 1708 times)
regna437@gmail.com
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August 27, 2017, 05:58:46 PM
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is this site legitimate? Has anyone purchased from them before? just wondering what people have to say about this site. I plan to buy alot of machines from them on the 30th so trying to make sure every thing is ok before I do. also does anyone know if they crypto only ? they dont seem to mention payment methods.
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HagssFIN
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August 27, 2017, 06:02:22 PM
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It is the official web site for Canaan Creative, who manufactures AvalonMiners.
www.canaan.io

It is legit.

They take BTC payment for small orders and for big scale orders bank transfer or BTC payment.

xhomerx10
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August 27, 2017, 06:05:16 PM
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is this site legitimate? Has anyone purchased from them before? just wondering what people have to say about this site. I plan to buy alot of machines from them on the 30th so trying to make sure every thing is ok before I do. also does anyone know if they crypto only ? they dont seem to mention payment methods.

https://canaan.io/

 Yeah, that's where to buy an Avalon.  I don't know why these high-tech companies have such shitty-looking web sites.  I guess they're all about efficiency.
 

Don't let sidehack fade away...【ツ】Buy him a burger!   1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
philipma1957
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August 27, 2017, 07:45:30 PM
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is this site legitimate? Has anyone purchased from them before? just wondering what people have to say about this site. I plan to buy alot of machines from them on the 30th so trying to make sure every thing is ok before I do. also does anyone know if they crypto only ? they dont seem to mention payment methods.

There is a long thread that has huge info on the website .

Avalon a7 announced


Is the thread title

They take btc for payment

Please support sidehack with his new miner project Send to : 1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
I mine alt coins with https://simplemining.net I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
fusion0389
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August 28, 2017, 12:21:15 AM
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is this site legitimate? Has anyone purchased from them before? just wondering what people have to say about this site. I plan to buy alot of machines from them on the 30th so trying to make sure every thing is ok before I do. also does anyone know if they crypto only ? they dont seem to mention payment methods.

Definitely legit, just dont get butthurt if they take a while to respond to your emails or give you a payment address if you choose to pay with BTC. Their support staff is limited, but they put in an honest effort to move everything as quickly as possible.
shyig
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September 12, 2017, 08:55:17 AM
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Jeeeeeeeeeeeeeeeesus, stay away if you want to get an answer to a support ticket.

Over 10 days it takes them to reply.

10 DAYS

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September 17, 2017, 04:03:34 PM
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I've sent them money the 19th of july 2017, and .... nothing.
I've been opening tickets, they kindly answered but nothing.

So , more than two month later, I'm sure that canaan.io is not legits, and so must be minerwarez.com

Be carfull !


edit 19/09/2017 : I've got finaly an answer of Lily Han of canaan.io, a mistake of my bank about the fees of transfert, my name not figuring of the transfert and a lot of work cause this

minning since 2012 .... graphic card ... nano
Steamtyme
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September 17, 2017, 07:55:46 PM
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I've sent them money the 19th of july 2017, and .... nothing.
I've been opening tickets, they kindly answered but nothing.

So , more than two month later, I'm sure that canaan.io is not legits, and so must be minerwarez.com

Be carfull !

I'm sorry to hear you've had issues with them. But the thread mentioned by phillipma1957, has tons of info accounts of people receiving their gear, sometimes after a long process. I do know a few pages back in that thread there is an e-mail address for one of their agents Steven,

If you can provide him your order # and proof of payment, I'm sure he'll sort you out.

The distributor seems entirely legit, more info will post I'm sure as they are supposed to ship out first orders next week.

philipma1957
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September 17, 2017, 07:57:20 PM
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I've sent them money the 19th of july 2017, and .... nothing.
I've been opening tickets, they kindly answered but nothing.

So , more than two month later, I'm sure that canaan.io is not legits, and so must be minerwarez.com

Be carfull !

I'm sorry to hear you've had issues with them. But the thread mentioned by phillipma1957, has tons of info accou ts of people receiving their gear, sometimes after a long process. I do know a few pages back i  that thread there is an e-mail address for one of their agents Steven,

If you can provide him your order # and proof of payment, I'm sure he'll sort you out.

The distributor seems entirely legit, more infor will post I'm sure as they are supposed to ship out first orders next week.

think he is  a troll  if you were robbed in july  why wait until mid September to open an account here to complain

Please support sidehack with his new miner project Send to : 1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
I mine alt coins with https://simplemining.net I see BTC as the super highway and alt coins as taxis and trucks needed to move transactions.
sylvain94
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September 18, 2017, 09:50:29 AM
 #10

the user baldhead94 has been blacklisted, and cannot post anymore.
I'm not a troll, what else could I do, beeing without answer since two month.
I've finaly received a mail from  Lily Han, they couldn't find the record of my transfert, maybe because the amount received is not the amount sent , the bank putted the fee to the receiver by mistake,  or because as it came from a joint count, my name and firstname didn't appeared .
I've confirmation from various people that this is not a scam ... they are just overcrowed
If you can reactivate my previous acccount I will edit my post
Sylvain
revolution82
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October 06, 2017, 04:00:41 PM
 #11

I have done several orders with Canaan and they went well just slow like many people have said. I have noticed that with most things they respond better to compliments, patience, and respect than bad actors. Remember this is a Chinese firm and respect is gold. Their people are not making tons of money and are doing honest work. I am pretty embarrassed by the way we treat these people. For what it is worth I have had great luck with their hardware and their staff.
baldhead94
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October 16, 2017, 10:02:18 PM
 #12

It's me again, my avalon 741 has been received few weeks ago and is at work !

Just because of few grain of sand (bank mistake, name mismatch) everything went wrong for me.

Many thanks to steven and his team - Lily and Jasmine particulary - to have solved my issue.

Sylvain.

minning since 2012 .... graphic card ... nano
Steamtyme
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October 16, 2017, 10:03:56 PM
 #13

Glad to hear everything worked out for you.

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