I have recently created a Deposit Address to fund EOS on Kraken.com.
EOS are ERC20 Tokens based on the Ethereum Platform.
That also means, that there is no technical difference in creating a wallet address for ETH or EOS.
I admit that I accidently created an ETH Deposit address but I did not know that this would be an issue because simply that would create the same ETH Wallet as if i chose EOS Transfer.
Kraken does not seem to have an automated process to transfer the tokens from the deposit address.
So my EOS Coins are basically laying there, not being processed.
https://etherscan.io/token/EOS?a=0x8d3b08af9e9e1ef1bd19c79992a65f9e9d47fe30Kraken Support refuses to either credit the coins or return them back to me, even though they have the key to access the wallet.
I am currently talking to a lawyer and I am looking for similar cases where someone has interacted with the support.
I appreciate any form a feedback. Please let me know if you guys have been in similar situations where kraken offered help or not.
Best regards, Mitty