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hammo
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September 07, 2017, 11:14:23 PM
 #21

my cryptopia account has broken too.
don't use those small exchangers. i will not use it again.

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September 08, 2017, 04:19:24 AM
 #22

i see some people in my country they got failed login in their cryptopia account. but the OP mistake is not enable 2fa. and that is very important to every account that we have. maybe OP can learn from his mistake because when we get hacked we can't do anything especially if the user "kagevu" already withdraw all the coins


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minbosen
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September 08, 2017, 07:13:50 AM
 #23

wrong thread "cryptopia hacked"
it is not cryptopia hack it is just your account hack. please don't do this.

Yes, you are right, when I saw this title, I thought the exchange cryptopia was hacked, after I read this thread, it is just personal account hacked, please modify the title.


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skov86
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September 08, 2017, 08:13:26 AM
 #24

My Cryptopia hacked on 2.9.2017 too... I lost heaps...

do they from rusia? someone try to hack my cryptopia from IP Rusia lucky for me they cant , after that i activate more security feature

What happened I had Cryptopia device and I set advanced security on withdrawals but not on transfers as I didn't think of that... sadly for me, they came in sold my Signatum, sold my Piecoin and Netko and then transferred BTC to their accounts. everything was done in minutes and my 2.59 BTC were on the run.

After few of my friends received notices of their account being accessed and tried to hack too I believe I have solid rights to believe this was Cryptopia's mistake and I'm very unsatisfied with the service they provided in my case... I didn't get any response for almost 3 days. I'm not happy and am not gonna trade with em again.

Edit: I think I'm gonna visit cops and report the case, just to fulfill my satisfaction and raise concern of security. I also plan to make a youtube/steam video how hack happened and how terrible Cryptopia response was. Simply not good enough... alto I accept it was my false in the first place.
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September 08, 2017, 09:53:40 AM
 #25

Guys my Cryptopia Account got hacked and all my coins got sold and stolen... by a user called kagevu... what can i do? Angry

You scared me , I thought cryptopia has been hacked. The fact is your cryptopia account was hacked.
As trading happened, you can do nothing  now . I am sorry to hear that.

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September 08, 2017, 04:50:26 PM
 #26

Guys my Cryptopia Account got hacked and all my coins got sold and stolen... by a user called kagevu... what can i do? Angry

You scared me , I thought cryptopia has been hacked. The fact is your cryptopia account was hacked.
As trading happened, you can do nothing  now . I am sorry to hear that.
I'm quite surprise how does your account hacked in cryptopia. And sold all your coins there, though Im also worried about this. Maybe I should add more security in my account.

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September 08, 2017, 07:56:01 PM
 #27

Over a period of 2 weeks I was receiving emails saying a failed attempt had been made to access my Cryptopia account. Each time it said there had been 2 failures and a third attempt would block my account. I thought they were phishing emails. One week ago I received a message on an exchange to make sure passwords were not the same on both sites. This made me think Cryptopia had been hacked or an attempt made. I did not have any funds in the account. This shows how important it is to use 2FA.
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September 08, 2017, 09:04:17 PM
 #28

Guys my Cryptopia Account got hacked and all my coins got sold and stolen... by a user called kagevu... what can i do? Angry
You can send ticket to support.
I don't think we can do much about it.



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xtraelv
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November 17, 2017, 11:12:19 AM
 #29

If your pin number gets stolen and used to take money from your account at a ATM or EFTPOS machine then whose fault is it:

1) User whose pin number was insecure ?

2) The bank ?

If people have their accounts accessed it is because they have either:

Used the same username and password on another site that got compromised.
OR
Been victims of a phishing scam

Some of the exchanges have had fake sites set up to look like genuine sites and the fake sites have paid google ads to be at the top of the google searches.

When logging onto any exchange ALWAYS type in the website name and check the security certificate.

Enable 2FA protection on all your accounts INCLUDING your email linked to the account.
Use a different unique email address for every exchange you use.

https://haveibeenpwned.com/ here you can check if your email and details have been subject to a previous hack

The more money investors have sunk into a shitcoin, the more they will defend it. Not only to rationally increase their wealth, but to preserve the illusion.
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November 20, 2017, 08:13:31 AM
 #30

If your pin number gets stolen and used to take money from your account at a ATM or EFTPOS machine then whose fault is it:

1) User whose pin number was insecure ?

2) The bank ?

If people have their accounts accessed it is because they have either:

Used the same username and password on another site that got compromised.
OR
Been victims of a phishing scam

Some of the exchanges have had fake sites set up to look like genuine sites and the fake sites have paid google ads to be at the top of the google searches.

When logging onto any exchange ALWAYS type in the website name and check the security certificate.

Enable 2FA protection on all your accounts INCLUDING your email linked to the account.
Use a different unique email address for every exchange you use.

https://haveibeenpwned.com/ here you can check if your email and details have been subject to a previous hack




I'm seeing an unactivated 2fa case here for sure. I have never  encountered a phishing case that happened on cryptopia or victims claiming that an incident like that happened so I'm very certain that that the user forgot to activate his 2fa security feature.
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March 24, 2018, 02:04:17 PM
 #31

Cryptopia withdraw all my BTC balance to another wallet without approval or notification. They don't have any security at all, and this is their sorry message that i gor after a week of asking for support and they simply closed my ticket:

Quote
Thanks for waiting for us to get back to you about this.

I'm sincerely sorry to see this has happened to you. I've completed my investigation into this and can see that your account was actually accessed by another person - IP address 189.40.105.95. This IP address appears to originate from Brazil. We are absolutely certain there have been no user credentials leaked from Cryptopia, and if yours are known to someone else, they must have been obtained from activity or information of your own.

Your account was accessed by this IP address at 3/7/2018 2:40 AM(UTC), and then a minute after that, everything was withdrawn to the address 1HU7vN7dmsX2Et8RjCSwP1dhDyE49emr5k. Unfortunately, this is not a Cryptopia held address so we cannot freeze it to try and recover these funds. As this withdrawal has made it to the blockchain, there isn't anything we're able to do to reverse it, due to the nature of the blockchain itself. You can see this here:

https://blockchain.info/tx/de96cf30119fa3c295fa0794fd6a0036acc6f21479de047d4d04d6f095512558

The withdrawal was also confirmed via an email sent to your registered email address according to our systems, so you should consider that account compromised as well. You may not have received this email if your Withdraw confirmation email had been disabled when you were compromised, then re-enabled afterwards via the Security page at https://www.cryptopia.co.nz/Security.

Unfortunately we’re unable to determine from our end how your email account was compromised, however the most common form we are seeing in these investigations is when the corresponding email address showing up on reported data leaks, and/or is being used for other internet services.

All Cryptopia accounts start with a static 4-8 digit Two Factor PIN number by default, which you set on registration along with your email address and password. This PIN is only a simple form of 2FA, and it’s highly recommended you set up a more secure type of 2FA once you’ve logged into your account. The most secure form of 2FA are dynamic codes, such as Google Authenticator and our Cryptopia Authenticator Device.

From the Security settings for your Account, you can change your 2FA settings of your choice for each activity field on Cryptopia. Please note that you need to remove your current 2FA setting for each activity before you can select and apply other types. 2FA is set for Login as well as a number of other account activities by default: Settings (Security), Lockout, Withdraw, Transfer, and Tip. You will need to enter your 2FA code each time you attempt to access any of these functions while 2FA is applied on them, If you use a static form of 2FA (PIN, Password, Security Question) please set this to something unique you do not use for anything else.

At this stage I recommend changing your email password immediately, It’s very important you use an email provider which supports 2FA on your email account. Please check if your current provider supports 2FA and enable it if so. If your current email provider does not support 2FA, we suggest you look into finding a provider which does support it, and you can then request Cryptopia Support to change your registered email address in a new support ticket. For extra security, we recommend that users of Cryptopia have a dedicated email address that's only used for Cryptopia related activity.

Much of your information, and access to other accounts, can be gained with access to your email account, so please ensure yours is secure.

A number of important emails may be sent from Cryptopia to your registered email address with information relating to activity on your account, such as logins, failed login attempts, withdraw confirmations. They often include links giving you the ability to quickly lock your account for a 24 hour period if you receive notification of activity that wasn’t made by you.

Another important thing to note, is that there are always phishing scams going on which disguise themselves as Cryptopia. We get these taken down as soon as we find them, however I would advise being very vigilant in that regard all the same. I would strongly recommend visiting https://www.cryptopia.co.nz/Forum/Thread/5153, we try and keep this as up to date as possible. This goes into detail about the various scams that we've identified who are pretending to be Cryptopia and provides some examples you can have a look at to determine whether or not your details may have been compromised via one of these sites.

Please use caution to avoid using any unauthorised websites, apps, or search results which impersonate Cryptopia. Your login credentials should NEVER be used anywhere except on our securely signed site with a certificate from Cryptopia LTD [NZ]: https://www.cryptopia.co.nz

I can definitely appreciate that this is not the nicest way to learn about account security, and again, I'm sincerely sorry for your loss.

Kind regards,


Cryptopia Support

Please help to get my money back from them!
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March 24, 2018, 08:21:43 PM
 #32

Cryptopia withdraw all my BTC balance to another wallet without approval or notification. They don't have any security at all, and this is their sorry message that i gor after a week of asking for support and they simply closed my ticket:
When was the last time you used antivirus? Maybe you have keylogger and someone catch your emails password.
Please help to get my money back from them!
Unfortunately, no one can do anything here. You can open scam accusation if you believe cryptopia has stolen your funds, but honestly, this looks like you were phished or something  Undecided

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artraptors
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March 25, 2018, 01:23:51 PM
 #33

Cryptopia withdraw all my BTC balance to another wallet without approval or notification. They don't have any security at all, and this is their sorry message that i gor after a week of asking for support and they simply closed my ticket:
When was the last time you used antivirus? Maybe you have keylogger and someone catch your emails password.
Please help to get my money back from them!
Unfortunately, no one can do anything here. You can open scam accusation if you believe cryptopia has stolen your funds, but honestly, this looks like you were phished or something  Undecided

I am using only iPhone always, so its not possible to get my login details as well as gmail account have all security options enabled and there is ony my devices are authorized.
okala
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March 26, 2018, 10:54:26 AM
 #34

Guys my Cryptopia Account got hacked and all my coins got sold and stolen... by a user called kagevu... what can i do? Angry
I don't think you have anything to do than contact the cryptopia and lay a complain to them about this. However, you should also try and find out if you have not expose your password to any one or online which creates opportunity for hackers to hacked your account. Finally hacking in cryptocurrencies is hard for one to recover and I will said that you should focus on the future and how to secure your others account.

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Tutti_Frutti
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March 27, 2018, 06:47:24 PM
 #35

Guys my Cryptopia Account got hacked and all my coins got sold and stolen... by a user called kagevu... what can i do? Angry

Hey!

You should write to the support immediatly!

Spread the information about this issue?
oleganpetro
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March 27, 2018, 08:48:15 PM
 #36

It was necessary immediately to think about the security of the account.First of all, mail should be safe  2fa,and also all accounts connected with finances 2fa.



skymia
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April 02, 2018, 07:01:46 PM
 #37

wow... Cryptopia has questionable securities...

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April 02, 2018, 07:47:17 PM
 #38

Cryptopia withdraw all my BTC balance to another wallet without approval or notification. They don't have any security at all, and this is their sorry message that i gor after a week of asking for support and they simply closed my ticket:
When was the last time you used antivirus? Maybe you have keylogger and someone catch your emails password.
Please help to get my money back from them!
Unfortunately, no one can do anything here. You can open scam accusation if you believe cryptopia has stolen your funds, but honestly, this looks like you were phished or something  Undecided

I am using only iPhone always, so its not possible to get my login details as well as gmail account have all security options enabled and there is ony my devices are authorized.
No its not, You are still at risk for someones to get your important log-in credential. Have you remembered on yourself to connect into a public wife? If you do, then this would be a reason. Hackers do target these public wifi's accumulating someones sensitive informations specially logged-in informations emails and others. Opening scam accusation is somehow pointless since they do explained on where those funds go in a detailed manner but even though it doesnt convince me completely due to in all issues of cryptopia in the past trusting them would be lesser on my side.

Bayard2018
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April 17, 2018, 11:31:12 AM
 #39

My account has been hacked too in cryptopia
I have been a problem with email pincode verification
The mail came with 5 hour too late to logon
So during 15 days it was impossible for me to log on cryotopia

So i've ask them to remove this 2fa by mail
They gave me a 2 fa pincode

And i ve remove this code to put a new pincode
that has work one or two time
After that impossible to connect
The 2 fa code has been changed
And after one week of wait to remove the pincode
I've seen my account was empty

So i loose all this stupid guy has solded 65000 linx at 1090 sat now it's at 1400 and it's just a beginning before 1 may
Just 0.7 bitcoin loosen but it was all my cryptos
Ok
I could have improved my security but think it happened just one week after i 've changed all security code
Because of a problem with pincode by mail

I think it would be better to have several code, one google auth and one for transfers one for each other
And probably several accounts and better some unconnected cold wallet

Today i have 0 btc and 0 cryptos and 0 fiat money

Stay safe


CHEVALIER BAYARD Sans peur et sans reproche
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April 19, 2018, 04:39:49 PM
 #40

Please, don"t put all eggs in one basket, exchange is not a safe place for crypto storage. Don"t ignore 2fa and other ways of protection. Put 2fa on your email, disconnect phone with 2fa from internet, this will be not 100% guarantee but this increase a chance to save money.

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