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Author Topic: Nova Exchange New Registrations not working  (Read 7356 times)
very_452001 (OP)
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September 04, 2017, 07:10:39 PM
 #1

https://novaexchange.com/register/

Cannot register, does anyone know when will it be fixed?
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CharlesX
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September 04, 2017, 09:17:08 PM
 #2

Same here! I cannot register, hope that they fix this soon.
very_452001 (OP)
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September 05, 2017, 08:19:51 PM
 #3

Any latest updates?
cesmak
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September 08, 2017, 03:31:14 PM
 #4

I've registered yesterday, but today tried to enter again and all i have after inserting 2FA code is a 400 error page....

No ways to contact support to open a ticket until you are not logged in --- that's really stupid, if i can't login how i can put a ticket to solve this problem WTF !?!?!?!?!?

edit: after 4 / 5 attempts worked....

Still remains a stupid thing that for support you need to be logged in to create a ticket....

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September 08, 2017, 04:54:00 PM
 #5

Any latest updates?
Its very strange its working for me normally just problem in trollbox because its not working my deposit and withdrawals also working OK please check again if you have any problem then try to contact support they will fix this for you very quickly here are all contacts list

Support: support@novaexchange.com

Marketing: info@novaexchange.com

Twitter: https://twitter.com/nova_exchange

Facebook: https://www.facebook.com/thenovaexchange/
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September 12, 2017, 03:59:28 PM
 #6

We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!


For 3 days now... I have send a mail to support. I hope they can fix it.
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September 12, 2017, 08:21:18 PM
 #7

same  to me ...
BitcoinMarshal
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September 12, 2017, 11:04:21 PM
 #8

same  to me ...
We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!


For 3 days now... I have send a mail to support. I hope they can fix it.
Its very strange because its working for me OK and you both have registration problem just delete your cache and then try again hope this will works for you my friend register and start trading today without any problem
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September 12, 2017, 11:29:26 PM
 #9

We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!

For 3 days now... I have send a mail to support. I hope they can fix it.

I would be very careful with this exchange. It seems like they are totally unable to handle sustained attacks on their servers. They have resorted to processing withdrawals manually and blocking IP addresses, along with disabling new user registrations for more than a week now. I hope that everything turns out okay, but it's a bit worrisome.
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September 14, 2017, 04:43:07 AM
 #10

Same here , been trying to register for a week now, no luck.

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September 14, 2017, 06:08:51 AM
 #11

I can't open the website last 3 days.. I hope they will be back because I have a lot coins there   Embarrassed
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September 14, 2017, 07:13:29 AM
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I can't open the website last 3 days.. I hope they will be back because I have a lot coins there   Embarrassed

Have you tried to connect to the site using a VPN? That's what I would suggest, or at least the TOR browser if nothing else. Other users are reporting that, due to attacks which Nova seems unable to properly address, they are banning IP ranges. That's also why they've shut down the registration function. It seems that some users, depending on their country of residence, are unable to connect at all.

If you can connect via VPN, then get your coins off this exchange ASAP. They seem incompetent at best, and on the verge of exit scamming at worst.
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September 14, 2017, 07:56:07 AM
 #13

I can't open the website last 3 days.. I hope they will be back because I have a lot coins there   Embarrassed

The website is up for now and trading activities are on going, my only advise is that you should set your 2-factor on your account to avoid account hacking.
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September 15, 2017, 05:29:38 PM
 #14

I just tried to register. I wasn't using a VPN and I said my country was the USA. I'll try an international VPN node and/or say I'm in Sweden.
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September 16, 2017, 06:27:55 AM
 #15

Ive been trying to register with VPN from all around for a month now, seems like they are really not accepting new customers at the moment Smiley One of the locations i used was completely blocked.
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September 16, 2017, 08:46:00 AM
 #16

I tried a VPN node in Sweden. No joy. Listing your country as Sweden doesn't work either. Let me know if you're able to register; the crypto I'm trying to sell is only listed on Nova Undecided Thanks!
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September 16, 2017, 09:41:16 AM
 #17

We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!


For 3 days now... I have send a mail to support. I hope they can fix it.
If that is a statement from novaexchange, then registering should be working soon. A new statement from novaexvhange is revommended.
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September 16, 2017, 07:16:33 PM
 #18

We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!


For 3 days now... I have send a mail to support. I hope they can fix it.
If that is a statement from novaexchange, then registering should be working soon. A new statement from novaexvhange is revommended.

I've been trying to register for nearly a week, still the same message. I don't think any information regarding to this topic. I really hope they open soon again. It is a real pity for coins which are only listed on novaexchange.
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September 19, 2017, 01:52:06 AM
 #19

We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!


For 3 days now... I have send a mail to support. I hope they can fix it.
If that is a statement from novaexchange, then registering should be working soon. A new statement from novaexvhange is revommended.

I've been trying to register for nearly a week, still the same message. I don't think any information regarding to this topic. I really hope they open soon again. It is a real pity for coins which are only listed on novaexchange.

don't send your coin to these scammers, I can't withdrawal and service doesnt reply to my emails

H ~ O ~ D ~ L
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September 19, 2017, 06:02:26 PM
 #20

 I still cannot register......Is it really a scam?
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September 21, 2017, 01:36:21 PM
 #21

This f**king exchange. Now I can't swap my CV2. What are these incompetent idiots doing?!
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September 23, 2017, 11:51:08 AM
 #22

I think the registration was one day open where I luckily got in. I am not that comfortable keeping there a lot of money, like on yobit. You just can try on a daily basis and hope to get in a window
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September 24, 2017, 07:42:51 AM
 #23

So boring.. I can't register 1 account on novaexchange  Sad
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September 24, 2017, 07:49:18 AM
 #24

I think the registration was one day open where I luckily got in. I am not that comfortable keeping there a lot of money, like on yobit. You just can try on a daily basis and hope to get in a window

So boring.. I can't register 1 account on novaexchange  Sad

This is such a bizarre state of affairs. The exchange is under constant attack and clearly cannot cope with it, so they mass ban IP ranges and shut down registration, among other things. And people still line up to try to register there?!

I know they list a bunch of tiny market cap coins that are listed hardly anywhere else, but I really hope that people signing up now aren't risking much. This exchange could go down any day now. They've already told you (since a few weeks ago) that they are in "Beta" and if they mismatch your order, you may lose funds because of their screwup.
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September 24, 2017, 02:57:09 PM
 #25

I think the registration was one day open where I luckily got in. I am not that comfortable keeping there a lot of money, like on yobit. You just can try on a daily basis and hope to get in a window

So boring.. I can't register 1 account on novaexchange  Sad

This is such a bizarre state of affairs. The exchange is under constant attack and clearly cannot cope with it, so they mass ban IP ranges and shut down registration, among other things. And people still line up to try to register there?!

I know they list a bunch of tiny market cap coins that are listed hardly anywhere else, but I really hope that people signing up now aren't risking much. This exchange could go down any day now. They've already told you (since a few weeks ago) that they are in "Beta" and if they mismatch your order, you may lose funds because of their screwup.
This is very fair statement from you now time to check these things can we withdraw funds because I am also very upset few days have no access to my funds already lost in few exchanges now have very less amount but still not going with these hope this time I will be able to recover my funds
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September 25, 2017, 04:29:35 PM
 #26

Anyone having problem with novaexchange now? It gives me 504 Gateway Time-Out since some minutes ago, I just did small trade 30minutes ago and it was fine but then I wanna check my balance but I cant do it till now. Are they under attack?

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CarlosR
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September 25, 2017, 06:31:57 PM
 #27

Yes, Registration is impossible
Always the same result:

We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!
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September 25, 2017, 11:36:46 PM
 #28

Anyone having problem with novaexchange now? It gives me 504 Gateway Time-Out since some minutes ago, I just did small trade 30minutes ago and it was fine but then I wanna check my balance but I cant do it till now. Are they under attack?

They are under constant attack. This is to be expected. Any exchange is going to be operating in an adversarial environment -- significant money is at stake, so hackers are always not far behind.

But unfortunately, there is no sign that anything will change. Nova is incompetent. They can't seem to address the attacks, so they continue to run in "Beta" while mass IP banning and shutting down registrations:

Quote
We are currently doing maintenance on our registration tool and will currently not accept any new users. Welcome back later!

I'm going to keep saying it: Get your money off this exchange now before they disappear.
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September 27, 2017, 06:34:38 PM
 #29

First rule of crypto, DO NOT KEEP YOUR COINS ON ANY F-ING ONLINE WALLET OR EXCHANGE!!! Have you ever heard of mount gox? Lite wallets are unsafe, trust the secret corporation stationed in london who took control of the once open source project called coinomi at your own risk, I do not. The only secure way no store your coins is cold storage where your and only you have the private keys, however, the absolute best solution is to store your coins on the actual wallet provided for the coin. Yes this requires downloading a huge blockchain, as well as needing to password protect your wallet with a strong password that you can remember. Also backup your .dat wallet file in a password protected .zip file. Email this to yourself!

Today I tried to log into novaexchange, for the first time, the orderbooks do not appear. I emailed support. Luckily I follow my own advice, I hope you do to. If you lost coins I am sorry, we can only learn from OUR own mistakes and do things better.
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September 27, 2017, 07:44:44 PM
 #30

NovaShitchange goin down bois
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September 27, 2017, 11:58:39 PM
 #31

First rule of crypto, DO NOT KEEP YOUR COINS ON ANY F-ING ONLINE WALLET OR EXCHANGE!!! Have you ever heard of mount gox?

People are too ignorant and lazy to understand this. In most cases they prefer the convenience online wallet services and exchanges offer when it comes to storing coins. Their logic for leaving coins on whatever exchange is that they are then in a position to quickly dump their coins if needed. It's a twisted form of laziness, but one that eventually will cost them their coins -- at the end of the day, people only learn when things hit them in their wallet.

Also backup your .dat wallet file in a password protected .zip file. Email this to yourself!

That's not a good idea either. Regardless of how strong your password is, when wallet files are stored online, they are exposed to unnecessary risks. Storing your wallet.dat files on several USB drives is a far better solution.
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September 29, 2017, 05:32:34 PM
 #32

I can't still withdraw any ERC20 tokens from Nova. Wallet is under maintenance 1 month already. Isn't this too long for maintenance?
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November 01, 2017, 02:58:24 PM
 #33

Wow what a nice exchange place ... no registration possible ... this is annoying
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November 01, 2017, 06:05:05 PM
 #34

Wow what a nice exchange place ... no registration possible ... this is annoying
Now they already announces they are going to shut down and closing all this so just because of this new registrations not working all coins holder can withdraw funds exchanges already not working few have 504 bad gateway message so don't try to register here better try with some other good reputable exchange
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December 20, 2017, 07:13:38 PM
 #35

HELP !!!!
i need to contact novaexchange but they dont let me contact if i dont have an account!! but registrer is disable!!
i lost my 2FA google authentificator! i need help from them and its impossible to send contact
do you have a email adress to contact? or a way they can help?
please! i have alot of money inside!
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December 20, 2017, 07:51:53 PM
 #36

Any latest updates?
Its very strange its working for me normally just problem in trollbox because its not working my deposit and withdrawals also working OK please check again if you have any problem then try to contact support they will fix this for you very quickly here are all contacts list

Support: support@novaexchange.com

Marketing: info@novaexchange.com

Twitter: https://twitter.com/nova_exchange

Facebook: https://www.facebook.com/thenovaexchange/

On the previous page the only info this user posted....

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December 23, 2017, 10:34:17 PM
 #37

What's a good way to snag CCXT now that their stuff is down
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December 26, 2017, 10:14:11 PM
 #38

Wow what a nice exchange place ... no registration possible ... this is annoying
Now they already announces they are going to shut down and closing all this so just because of this new registrations not working all coins holder can withdraw funds exchanges already not working few have 504 bad gateway message so don't try to register here better try with some other good reputable exchange

Apparently the owners are selling the exchange, and it will reopen with new owners in the future. Withdraw all your coins before the deadline.

If you are a user of Nova Exchange, this concerns you:

http://novaexchange.com/news

Quote
Kindly note "Novaexchange" will have new owners and management effective April 2018, with major upgrades to the exchange to better handle scaling, stability and security.

For better management and security of customer funds we have decided to close down Novaexchange so that the users can withdraw all their funds with no participation/responsibility of action of the new management.

Preliminary plan:
2017-10-30 This information goes public, user registration closes, addcoin page closes, disabling deposits of ETC and ETH
2017-11-30 Deposits disabled for ALL coins, all users get level 3 verified account level
2017-12-15 ONE last deposit scan to take care of deposits made after 2017-11-30
2018-01-31 Email reminder to all registered users
2018-02-28 Trading engine stops, dice game stops, API stops
2018-03-31 Login stop, website replaced with information
2018-04-15 Support closes, all Novaexchange user data removed

Remaining user balances that has not been withdrawn before 2018-04-01 will be considered a donation and is not refundable.
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January 03, 2018, 02:43:51 PM
 #39

how can i open new account in nova exchange ?
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February 18, 2018, 03:47:39 PM
 #40

You can't at this time.  Sad I would like to sign up over there too but i have jumped onto their home page from time to time and read over the news on what they are doing. it is a shame i cant stand some of the other exchanges high fees or high minimal trades. The only site that is worth trading on is tradesatoshi.com low fees and low transactions for altcoins and a decent trollbox over there.
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August 23, 2018, 05:11:49 AM
Last edit: August 23, 2018, 05:35:50 AM by david3000
 #41

Excellent attention and work team that will provide us with Exchange
Many changes are fun. They will open their records when the new company they acquired is ready.
Let's be attentive to any upcoming information Wink
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August 24, 2018, 09:47:38 AM
 #42

It seems impossible to register new account on this exchange.
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August 25, 2018, 04:33:23 AM
 #43

couple of weeks ago emailed support and was told that Nova has plan to reopen new registrations.  Would be cool if they come through with this plan.
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August 27, 2018, 12:45:43 PM
Merited by Rsj91 (1)
 #44

Hello all of you, this is Nova Exchange Official speaking. As you might have heard by now, the previous owner of Nova Exchange begun a cotrolled shutdown of the exchange since the business was growing faster than him and his crew could keep up with.

At the same time he did look for new owners. There are many who want to get into the crypto game these days but very few are experienced enough for the task. Us, the new owners are experienced enough. About half of us have been working in the business 3 to 5 years. We have a few new faces since taking over Nova in late April and they are all fast learners.

Over the summer we have been working like crazy to re-start Nova, and when we do, we want to set a very high standard (adding the word "Standard" to our name is not a coincidence). The world of crypto is quite new, it is shaping itself as we move along, and we want to shape it, not get dragged along with it.

This means being, and staying, reliable. It means providing a service where the only surprises to hit the traders are sudden movement in the price of their favorite coin. Nothing else. No surprises.

SO! When do we open for new registrations?

We haven't set the date yet. Because when we do, we want you all to know that that date is set in real old fashioned stone. So, stay with us for that. We'll be there quite soon.

Have a great week!

Trade your coins at www.novaexchange.com
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August 29, 2018, 09:37:58 PM
 #45

Hello all of you, this is Nova Exchange Official speaking. As you might have heard by now, the previous owner of Nova Exchange begun a cotrolled shutdown of the exchange since the business was growing faster than him and his crew could keep up with.

At the same time he did look for new owners. There are many who want to get into the crypto game these days but very few are experienced enough for the task. Us, the new owners are experienced enough. About half of us have been working in the business 3 to 5 years. We have a few new faces since taking over Nova in late April and they are all fast learners.

Over the summer we have been working like crazy to re-start Nova, and when we do, we want to set a very high standard (adding the word "Standard" to our name is not a coincidence). The world of crypto is quite new, it is shaping itself as we move along, and we want to shape it, not get dragged along with it.

This means being, and staying, reliable. It means providing a service where the only surprises to hit the traders are sudden movement in the price of their favorite coin. Nothing else. No surprises.

SO! When do we open for new registrations?

We haven't set the date yet. Because when we do, we want you all to know that that date is set in real old fashioned stone. So, stay with us for that. We'll be there quite soon.

Have a great week!

Awesome, thanks for the update.

I hope; this thread have the answers of most of the questions Cheesy

Updates are following continuously for everyone.
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December 18, 2018, 10:08:46 AM
 #46

New registrations are now open @everyone Smiley

Welcome to Nova!
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