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Author Topic: MAC EXPERT NEEDED! BDM Error and Can't Open 0.95.1 / Rebuilt, STILL ERROR!  (Read 1663 times)
DigitalCrypto (OP)
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September 06, 2017, 09:19:09 AM
Last edit: September 07, 2017, 01:40:25 AM by DigitalCrypto
 #1

So frustrated. I asked for help with BDM error, nothing. I have thousands tied up in my wallet I can't access. I swear I spend more time fixing this program than using it.

Had a BDM error, it kept popping up. I rebuilt, 3 days later...still the same error! HELP!

0.95.1 is not launching.

Tried to contact Support to get help and send log...page is down (https://support.bitcoinarmory.com / https://bitcoinarmory.com/support/)

Seriously, what the hell?
goatpig
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September 06, 2017, 09:33:11 AM
 #2

Quote
Tried to contact Support to get help and send log...page is down (https://support.bitcoinarmory.com / https://bitcoinarmory.com/support/)

These guys are defunct.

Quote
0.95.1 is not launching.

You're using a year old piece of software. Update.

https://github.com/goatpig/BitcoinArmory/releases

If you're still having issues, post your logs.

DigitalCrypto (OP)
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September 06, 2017, 11:34:18 AM
 #3

Updated OSX to 10.12.6 (Latest)

Installed all the follow with problems listed
0.95.1 - Failed to launch
0.96.1 - Failed to launch
0.96.1.1 - Failed to launch
Reinstalled 0.93.3 - Works with BDM Error

Logs:
https://pastebin.com/8NfnyXHF
https://pastebin.com/gLqsat87
goatpig
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September 06, 2017, 03:39:15 PM
 #4

OSX, figures. There's some inane manipulation you have to perform so that OSX allows you to run the code in the first place. Some sort of newly introduced security feature or what not. Ask the OSX users in here, I wouldn't touch this system with a 10 foot pole.

DigitalCrypto (OP)
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September 07, 2017, 01:42:50 AM
 #5

How do I find a Mac Expert for your Program lol? My coins are lost...
goatpig
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September 07, 2017, 01:56:35 AM
 #6

Droark is out of town atm. Wait for him to get back or search the forums.

Quote
My coins are lost...

You can extract your private keys at any moment in time. Stop throwing a tantrum, the only thing this achieves is deterring potential helpers, me included.

DigitalCrypto (OP)
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September 07, 2017, 03:06:44 AM
 #7

It was a joke... Not throwing a tantrum, just frustrated. It's been 5 days with no solution. Look at it from my point of view, I have coins that are inaccessible and losing money rapidly. I try to get support and company support is defunct. Come to the forum for help and the only one that can help is out of town lol. I know the coins will be fine. "Armory - We've never lost any coins" that's what I was told. I can wait. I'll PM him now. Thanks for your help so far goatpig. I really do appreciate it whether you think so or not.
droark
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September 08, 2017, 07:35:20 PM
 #8

Please follow these directions and try again.
DigitalCrypto (OP)
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September 08, 2017, 11:15:43 PM
 #9

Thanks, Droark for the help!

Installed Step #1 Perfectly but step #2,  "brew install openssl" is not found.

https://prnt.sc/givd5h
PhoenixFire
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September 09, 2017, 03:13:11 AM
 #10

Hi DigitalCrypto,
Not a mac user myself, but I'm pretty sure there should be more output after the "Press RETURN to continue or any other key to abort" line. If you are hitting return at that point, it should be installing brew...
DigitalCrypto (OP)
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September 09, 2017, 05:44:21 AM
 #11

Hi DigitalCrypto,
Not a mac user myself, but I'm pretty sure there should be more output after the "Press RETURN to continue or any other key to abort" line. If you are hitting return at that point, it should be installing brew...

Nope, I tried that. It says that but it starts a new command. Pressing Return/Enter does nothing.

https://prnt.sc/giy59h
PhoenixFire
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September 09, 2017, 03:47:40 PM
 #12

Nope, I tried that. It says that but it starts a new command. Pressing Return/Enter does nothing.

https://prnt.sc/giy59h
That is certainly strange.

You could try this instead
Code:
/usr/bin/ruby \
  -e "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)" \
  </dev/null
This shouldn't prompt and is borrowed from: https://stackoverflow.com/a/25535532/4115019

Or a manual/alternate install from the brew homepage, but that is a bit more complicated.
DigitalCrypto (OP)
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September 09, 2017, 06:07:25 PM
 #13

Nope, I tried that. It says that but it starts a new command. Pressing Return/Enter does nothing.

https://prnt.sc/giy59h
You could try this instead
Code:
/usr/bin/ruby \
  -e "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)" \
  </dev/null
This shouldn't prompt and is borrowed from: https://stackoverflow.com/a/25535532/4115019

This worked to install homebrew but now no version of Armory will launch. 0.93.3, 0.95.1, 0.96.1 or 0.96.1.1

Terminal
https://pastebin.com/zjhZWDt7
PhoenixFire
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September 09, 2017, 08:05:24 PM
 #14

This worked to install homebrew but now no version of Armory will launch. 0.93.3, 0.95.1, 0.96.1 or 0.96.1.1

Terminal
https://pastebin.com/zjhZWDt7

Okay, that does look like progress.
We've missed some steps from the instructions droark linked, though. Need to run each of these in order:
Code:
 touch ~/.bashrc
 echo "export CFLAGS=\"-arch x86_64\"" >> ~/.bashrc
 echo "export ARCHFLAGS=\"-arch x86_64\"" >> ~/.bashrc
 source ~/.bashrc
 brew update
 brew doctor

I'm not familiar enough with brew to know whether the extra commands above solely affect brew or whether the packages are also affected by them, but you may need to run both these commands next:
Code:
brew uninstall openssl
brew install openssl

If that doesn't help, it may be back over to droark.
DigitalCrypto (OP)
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September 10, 2017, 09:49:55 AM
 #15

No, nothing. Still, can't launch any version.

https://pastebin.com/ErKcMjAV

Thanks for the help PhoenixFire. Really appreciate the effort.
droark
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September 10, 2017, 05:55:06 PM
 #16

Run the "echo 'export PATH="/usr/local/opt/openssl/bin:$PATH"' >> ~/.bash_profile" line. That should help. I'll put this in the README regardless. It's necessary in order for programs to find the brew'd version first, and not Apple's bastardized version.

Also, you'll need to run "source ~/.bash_profile" after running that line, or close the terminal and open a new one.
DigitalCrypto (OP)
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September 12, 2017, 10:46:01 PM
 #17

Run the "echo 'export PATH="/usr/local/opt/openssl/bin:$PATH"' >> ~/.bash_profile" line. That should help. I'll put this in the README regardless. It's necessary in order for programs to find the brew'd version first, and not Apple's bastardized version.

Also, you'll need to run "source ~/.bash_profile" after running that line, or close the terminal and open a new one.


I ran the "echo 'export PATH="/usr/local/opt/openssl/bin:$PATH"' >> ~/.bash_profile" and nothing happened. I ran "source ~/.bash_profile" after I close the previous window and still nothing.

So I started over completely from
 
 touch ~/.bashrc
 echo "export CFLAGS=\"-arch x86_64\"" >> ~/.bashrc
 echo "export ARCHFLAGS=\"-arch x86_64\"" >> ~/.bashrc
 source ~/.bashrc
 brew update
 brew doctor

brew uninstall openssl
brew install openssl

echo 'export PATH="/usr/local/opt/openssl/bin:$PATH"' >> ~/.bash_profile (I pressed ENTER/RETURN, took me to a fresh line with no action)
(New window created)
source ~/.bash_profile (I pressed ENTER/RETURN, took me to a fresh line with no action)

https://pastebin.com/TYeM1zH2

I'm convinced I am doing something wrong somehow. I copy and paste code so it's no mistakes. Please, can you give me exact step by step instructions so I can fix this?
droark
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September 14, 2017, 07:57:41 PM
 #18

When you go under /Applications/Armory.app/Contents/MacOS and run Armory ("./Armory"), what's the output?
DigitalCrypto (OP)
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September 14, 2017, 08:35:08 PM
 #19

It launches but with this message.

https://prnt.sc/gl8oss
( I clicked "Yes")

Last login: Thu Sep 14 13:26:30 on ttys000
Admins-MacBook-Pro:~ Admin$ /Applications/Armory.app/Contents/MacOS/Armory ; exit;
(ERROR) BDM.py:184 - DB error: DB version mismatch. Use another dbdir!
Unhandled Error
Traceback (most recent call last):
  File "/Applications/Armory.app/Contents/MacOS/py/usr/lib/armory/qtdefines.py", line 610, in MsgBoxWithDNAA
    result = dlg.exec_()
  File "/Applications/Armory.app/Contents/MacOS/py/usr/lib/armory/qtdefines.py", line 58, in wrapper
    result = func(*args, **kwargs)
  File "/Applications/Armory.app/Contents/MacOS/py/usr/lib/armory/qtdefines.py", line 772, in exec_
    return super(ArmoryDialog, self).exec_()
  File "/Applications/Armory.app/Contents/MacOS/py/usr/lib/armory/qt4reactor.py", line 231, in _iterate
    self.runUntilCurrent()
--- <exception caught here> ---
  File "/Users/Doug/Downloads/BitcoinArmory-master/osxbuild/workspace/Armory.app/Contents/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/Twisted-16.3.0-py2.7-macosx-10.4-x86_64.egg/twisted/internet/base.py", line 825, in runUntilCurrent
    
  File "/Applications/Armory.app/Contents/MacOS/py/usr/lib/armory/ArmoryQt.py", line 6042, in Heartbeat
    self.closeForReal()
  File "/Applications/Armory.app/Contents/MacOS/py/usr/lib/armory/ArmoryQt.py", line 6387, in closeForReal
    reactor.stop()
  File "/Users/Doug/Downloads/BitcoinArmory-master/osxbuild/workspace/Armory.app/Contents/Frameworks/Python.framework/Versions/2.7/lib/python2.7/site-packages/Twisted-16.3.0-py2.7-macosx-10.4-x86_64.egg/twisted/internet/base.py", line 581, in stop
    
twisted.internet.error.ReactorNotRunning: Can't stop reactor that isn't running.


droark
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September 15, 2017, 07:45:52 AM
 #20

Okay. Which version are you running? Twisted is being used in the version you're running. It was removed in 0.96.1.
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