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RoyalSands
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May 25, 2013, 07:22:51 AM
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smoothie
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LEALANA Monero Physical Silver Coins


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May 25, 2013, 10:05:16 AM
 #2

Arent these the same guys that were involved with the whole Bitcoinica scandal?

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OpenYourEyes
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May 25, 2013, 11:12:53 AM
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Quote
Going forward you will be charged an administrative fee of 50.00 USD for every ticket you open outside of the above referenced ticket.


That is absolutely disgusting behaviour. I was just in the process of joining Inersango, but thought I'd do a bit of research first, thank god I did; I will not touch this service with "customer support" like that.
I'm certain, under law, they can't charge you a fee, at least not that much, for support if you are a customer, especially as they don't mention this in their Toc.

Sounds like they are trying to keep your money and scare you away from sending them any more tickets.

If I was you, I would certainly look into going to a small claims court and demand compensation. It's a case which you will not be able to loose, plus they'd be liable for the court costs.

takemybitcoins.com: Spend a few seconds entering a merchants email address to encourage them to accept Bitcoin
PGP key | Bitmessage: BM-GuCA7CkQ8ojXSFGrREpMDuWgv495FUX7
TradeFortress
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May 25, 2013, 11:16:52 AM
 #4

Go to court.
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May 25, 2013, 12:11:09 PM
 #5

After I made this post:
https://bitcointalk.org/index.php?topic=156363.msg2176217#msg2176217

My account at Intersango was locked.  I'm beyond livid at this point and it isn't because I need the money.  It is because I don't take crap very well at all.

And Patrick is giving me nothing but crap.

My support ticket was made on:

March 24, 2013, 8:58 p.m.

I got a reply today:

"Please send a letter indicating the exact amount you believe you're owed and your address to:

Intersango LLC
United States Corporation Agents, Inc.
1521 Concord Pike #301
Wilmington, DE 19803

This is for our records."

Seriously Patrick?

It is pretty obvious what I am owed:



And I don't "believe" I am owed it.  I am owed it for a FACT!!!

Don't use a PGP system because websites "are better", enjoy your fact. Herpderp. This is how that better works.

My Credentials  | THE BTC Stock Exchange | I have my very own anthology! | Use bitcointa.lk, it's like this one but better.
kakobrekla
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Psi laju, karavani prolaze.


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May 25, 2013, 02:28:37 PM
 #6

Do this first, next time:

Quote
16:29.12    ( kakobrekla ) ;;getrating phantomcircuit
16:29.12    ( gribble ) WARNING: Currently not authenticated. User phantomcircuit, rated since Mon Jan 16 09:56:10 2012. Cumulative rating -16, from 11 total ratings. Received ratings: 6 positive, 5 negative. Sent ratings: 5 positive, 2 negative. Details: http://bitcoin-otc.com/viewratingdetail.php?nick=phantomcircuit

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