cryptonator.com Is this a scam :( ?

[xeminer]

Hi.

Today I have to cover the cost of living. and I've been appropriated some money. May not be too big for you. But for me it was a fortune. present . It is unclear whether the problem is a fraud or not. But I feel suspicious

I'm try view source and i see ....

sorry for bad english

Code:

<tr class="historyRow" data-id="10418333" data-date="1504693468" data-currency="Monero" data-type="send" data-address="45VMhxmyURz8c1osZYkPUtJatKxAwkGB8aM1xBYV3RMzZvTZzgBREC2fHzpC1dbViw9yiEetfkj53TP3TnYDPwp8QW2nuM7" data-amount="42.43973617" data-sortamount="4243973617" data-href="url://" style="cursor:pointer;padding:20px;">
	<td class="text-center" style="padding:20px;" data-toggle="collapse" data-target="#sendAssembling transaction. TXID coming soon." aria-expanded="false" aria-controls="Assembling transaction. TXID coming soon.">
					<h1 class="text-danger" style="opacity:0.5;">
				<span class="glyphicon glyphicon-remove-circle" data-toggle="tooltip" data-placement="top" title="Completed"></span>
			</h1>
			</td>
	<td style="padding:20px;" data-toggle="collapse" data-target="#sendAssembling transaction. TXID coming soon." aria-expanded="false" aria-controls="Assembling transaction. TXID coming soon.">
		<span class="lead">06</span><br><span style="text-transform: uppercase;"><b>Sep</b></span>
	</td>
	<td colspan="2" width="100%" style="padding:20px;">
        <div data-toggle="collapse" data-target="#sendAssembling transaction. TXID coming soon." aria-expanded="false" aria-controls="Assembling transaction. TXID coming soon.">
			<p class="text-muted">
												<span class="glyphicon glyphicon-export"></span> Send													<span class="text-danger">(Error)</span>
															</p>
										
					<span class="lead"><input type="text" value="45VMhxmyURz8c1osZYkPUtJatKxAwkGB8aM1xBYV3RMzZvTZzgBREC2fHzpC1dbViw9yiEetfkj53TP3TnYDPwp8QW2nuM7" style="width:100%;border:0;text-overflow:ellipsis;background-color:transparent;outline:none;"></span>
									        </div>
			<div id="sendAssembling transaction. TXID coming soon." class="collapse">
			<hr>
			<p><b>Date</b><br>06.09.2017 <span class="text-muted">17:24 UTC+07:00</span></p>
			
						<p>
				<b>Transaction ID</b><br>
									Assembling transaction. TXID coming soon.    				    					<a href="https://chainradar.com/xmr/block/Assembling transaction. TXID coming soon." target="_blank"><i class="fa fa-external-link"></i></a>
												</p>
									<hr>
										<a href="/account/wallet/send/?amount=42.43973617&amp;wallet=monero&amp;address=45VMhxmyURz8c1osZYkPUtJatKxAwkGB8aM1xBYV3RMzZvTZzgBREC2fHzpC1dbViw9yiEetfkj53TP3TnYDPwp8QW2nuM7" class="btn btn-default"><i class="fa fa-repeat" aria-hidden="true"></i> Repeat</a>
					</div>
		</td>
	<td class="text-right text-muted" style="padding:20px;" data-toggle="collapse" data-target="#sendAssembling transaction. TXID coming soon." aria-expanded="false" aria-controls="Assembling transaction. TXID coming soon.">
		<p>XMR</p>
		<span class="lead" style="white-space: nowrap;"><b>- 42.43973617</b></span>
	</td>
</tr>

[1715013659]

1715013659

[1715013659]

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[1715013659]

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[OmegaStarScream]

You know that the exchange itself is not open source, right? you are viewing the HTML, CSS part on the browser and that's it. The exchange agreed to send you the funds back from what I understood and this happened today, so why you are calling them a scam? you should at least a few hours so they could send you the money.

[xeminer]

I just asked the question. I still can not identify the problem. But if they intend to want a refund. I think it solved very quickly. I waited more than 24 hours, and they will refund. I replied again. And they still have not got any reply for the next evening

[xeminer]

You know that the exchange itself is not open source, right? you are viewing the HTML, CSS part on the browser and that's it. The exchange agreed to send you the funds back from what I understood and this happened today, so why you are calling them a scam? you should at least a few hours so they could send you the money.

 got the money back in wallet. Now I will try sending it back with a small number. I will report back to

[xeminer]

I've received the refund money and I've been slowly transferred the money to somewhere else one by one. It seems like they're not fraud. It's just their processes are too slow So i thought this might be a fraud. If they really want their business to keep going good they need to improve this . Anyway I'm wrong to say it was a fraud . They've already refunded for me
Thank you

[timerland]

I've received the refund money and I've been slowly transferred the money to somewhere else one by one. It seems like they're not fraud. It's just their processes are too slow So i thought this might be a fraud. If they really want their business to keep going good they need to improve this . Anyway I'm wrong to say it was a fraud . They've already refunded for me
Thank you

Good to hear that this is resolved.

Cryptonator might not be a scam, but i would like to point out that using XMR on cryptonator completely defeats the purpose of using Monero at all. Monero is supposed to be private and untraceable, but you're letting cryptonator know what you're doing this way.

Plus, your private keys are stored by them. That means that you have no say when they get hacked or when they decide to go scam. I would definitely recommend downloading the Monero GUI instead.

[wizzard123]

Hi today Cryptonator not sent me the Ip-address verification mail so I cannot login and recover my accounts...i wrote two mails to support, but they only gave request numbers, didnt resolve it......some of my coins are stored in their wallet....now situation is not positive here...shall i loose my coins in cryptonator?...i m not sure whether they are scamming or not

[Investyaakov]

I CAN TELL YOU THAT THEY ARE A FRODE

I DELIVER SOME BITCOIN TO THEM IN 2 TIMES

THE FIRST AKK WAS GOOD (WEEK AGO)
I TAKE THE BITCOIN AND BUY SOME RIPPLE, AND LEFT IN THE ACCOUNT
3 DAYS AGO I DELIVER MORE MONEY TO EXCHANGE TO RIPPLE
I LOST ALL THE MONEY!!!!
THE TRANSACTION WAS AT PENDING ALL DAY (TODAY) AND 10 MIN AGO EVEN IT HAVE AROUND 90 CONFORMATIONS THE TRANSACTION DISAPPEARED FROM MY WALLET!!!! ITS JUST VANISH LIKE NEVER WAS , BUT STILL I HAVE THE WALLET ADRESS AND I HAVE THE TRANSACTION ID TEXT

NOW I TRY TO TAKE MY RIPPLE OUT FROM THERE (EXCHANGE TO BITCOIN AND KICK IT OUT FAST) AND ITS DISAPPEAR OLSO!!!!!

S O    B E     C A R F U L L    D O    N O T    U S E    C R Y P T O N A T O R

THEY ARRE SCAME!!!!!!!!! 

[Peetwaa]

Cryptonator transferred my Ripple to their own wallet. They transferred the Ripple on saturday 28-12-17 from my address (the Ripple never appeared, I have sent multiple mails to the helpdesk without getting any answer) to theirs. Maybe they fixing problems with the ripple wallet. I have spoken some other people who have the same going on.  Hope they will reply my requests and fix the problems from the people who misses their money or funds.

I also started a topic about Cryptonator: https://bitcointalk.org/index.php?topic=2628097.0

[partizan30]

Cryptonator transferred my Ripple to their own wallet. They transferred the Ripple on saturday 28-12-17 from my address (the Ripple never appeared, I have sent multiple mails to the helpdesk without getting any answer) to theirs. Maybe they fixing problems with the ripple wallet. I have spoken some other people who have the same going on.  Hope they will reply my requests and fix the problems from the people who misses their money or funds.

I also started a topic about Cryptonator: https://bitcointalk.org/index.php?topic=2628097.0

oh my god what a pity .... looks it is a big scam

I have 650 ripple & 52000 doge coin can not log in .... oh my god !

[Peetwaa]

Ripple wallet is in maintenance right now, so hopefully after that I it is resolved and I have my Ripple...

[sccambuur]

I have big problems with the Ethereum wallet on Cryptonator. I'll send 3,5 Ethereum to another Exchange. The transaction is still pending, and I did not received any TXID. The Ethereum wallet was offline for approx. 1 hour. But after it's back online my transaction is still pending, it seems not to be send to the blockchain. Are there more people with this problem? Is it fraud? Also a small transaction of ripple seems to be lost. I already contacted support. But till so far no response at all..

[Aritmethos]

Cryptonator transferred my Ripple to their own wallet. They transferred the Ripple on saturday 28-12-17 from my address (the Ripple never appeared, I have sent multiple mails to the helpdesk without getting any answer) to theirs. Maybe they fixing problems with the ripple wallet. I have spoken some other people who have the same going on.  Hope they will reply my requests and fix the problems from the people who misses their money or funds.

I also started a topic about Cryptonator: https://bitcointalk.org/index.php?topic=2628097.0

Same problem here, but for me with dogecoin on https://www.cryptonator.com.

I have purchased 22,488.53646900 dogecoins via litebit.eu and have transferred them directly to my cryptonator Wallet. Usually (about 10x before) this worked without any problems. Through such a problem you get to know the real side of a service provider.
Errors happen, but dealing with this problem is a disaster at Cryptonator. No response to support requests since December 24th except for the auto-generated response for ticket opening.
Not even a short answer with an apology for taking longer or something like that, nothing. An initial answer would have been enough for me to make me "feel better".
There's nothing you can do, just hope they're still coming forward and fix the problem.

Proofs:

Address: https://dogechain.info/address/DHCy6r5VT3RtB2hvB6VdJ1FrC9PsffFMhx
Transaction: https://dogechain.info/tx/7d0485b59afc1a83742653947d784e62820a79262e47411323b52a7c345d865f
Confirmations: 20,344

Screenshot Wallet: http://show.picr.de/31447534ax.jpg.html
Screenshot Order: http://show.picr.de/31447533nq.jpg.html
Screenshot Support Ticket: http://show.picr.de/31447532gj.jpg.html

Advice from me:
Lesson for me (again): First test such online services over several weeks (send only small sums of money/coins, send support requests and test how long answers take and whether they will come at all, etc.) and only then use them. I can only recommend this to everyone.
I'm about to switch to offline wallets at my home.

[godzila2018]

Cryptonator transferred my Ripple to their own wallet. They transferred the Ripple on saturday 28-12-17 from my address (the Ripple never appeared, I have sent multiple mails to the helpdesk without getting any answer) to theirs. Maybe they fixing problems with the ripple wallet. I have spoken some other people who have the same going on.  Hope they will reply my requests and fix the problems from the people who misses their money or funds.

I also started a topic about Cryptonator: https://bitcointalk.org/index.php?topic=2628097.0

Same problem here, but for me with dogecoin on https://www.cryptonator.com.

I have purchased 22,488.53646900 dogecoins via litebit.eu and have transferred them directly to my cryptonator Wallet. Usually (about 10x before) this worked without any problems. Through such a problem you get to know the real side of a service provider.
Errors happen, but dealing with this problem is a disaster at Cryptonator. No response to support requests since December 24th except for the auto-generated response for ticket opening.
Not even a short answer with an apology for taking longer or something like that, nothing. An initial answer would have been enough for me to make me "feel better".
There's nothing you can do, just hope they're still coming forward and fix the problem.

Proofs:

Address: https://dogechain.info/address/DHCy6r5VT3RtB2hvB6VdJ1FrC9PsffFMhx
Transaction: https://dogechain.info/tx/7d0485b59afc1a83742653947d784e62820a79262e47411323b52a7c345d865f
Confirmations: 20,344

Screenshot Wallet: http://show.picr.de/31447534ax.jpg.html
Screenshot Order: http://show.picr.de/31447533nq.jpg.html
Screenshot Support Ticket: http://show.picr.de/31447532gj.jpg.html

Advice from me:
Lesson for me (again): First test such online services over several weeks (send only small sums of money/coins, send support requests and test how long answers take and whether they will come at all, etc.) and only then use them. I can only recommend this to everyone.
I'm about to switch to offline wallets at my home.

same problem with zec.

[erguno]

IT WAS 10 DAYS !!!

My two transactions are also lost ! I opened 2 different tickets but no answer. These transactions are not first. I got more than 50 payments to my wallet but these two are not visible in my wallet. No Pending, lost.

Is there any suggestion ?

My Wallet is t1WCdU5yy6nxpGve2zran4ZDugKV6nv7kn1
and transactions are
86f0934297cc5e5ca5a83100637a3491383c251b9ea643d2f183b89de116294f -- Dec 28, 2017 9:21:45 AM --> 0.01981 ZEC
e0c2bd8717b09badd40440c668667d9ba4549ba81012c52bd194c1f7e1ccd9c7 -- Jan 8, 2018 11:50:04 AM --> 0.01037 ZEC

[Aritmethos]

In the meantime, Cryptonator has posted a message after logging in:

"We are experiencing delays in processing ETH, XRP and DOGE transactions due to the serversoverload caused by the increased amount of new registrations and grown users activity. Hardware upgrade is scheduled on the coming weekend. We apologize for the inconvenience!"

Let's be surprised if we get the coins afterwards....

[vtw57]

 This transaction  TxHash: 0x5b28b88bb82b38c54c02d2f88befe5f294cca16cdaf39fd658e45f9ef7d83a66
from my Cryptonator.com wallet 0xf50dbf215c9fe2078080dec7027fe3d26e117f6a
to this address 0x0975ca9f986eee35f5cbba2d672ad9bc8d2a0844
was never carried out, neither authorized by myself.
Only somebody from Cryptonator.com itself, which have the private keys, could carry out this transaction without my permission.
Me as a user of Cryptonator.com wallet have no access to the private keys.
This 0,92 ETH were taken away from me, without my knowledge and without my permission.
I request herewith that Cryptonator.com team will refund to my wallet the taken away amount of 0.92 ETH

[SanHe]

me too

I wait since 22.12.2018 on the credit of my deposit of 15000 DogeCoin.

These are visible in the blockchain, including my wallet DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G on Cryptonator.

>>> !!! But are not credited to my account at Cryptonator!!! <<<<

https://dogechain.info/address/DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G
https://dogechain.info/tx/accd1db63e80cd3eb043c57e84946ad2f2b1273c881145ea62f695ab28fa8b2f

request (76147)   25.12.2017
request (77867)   28.12.2017
request (79642)   30.12.2017
request (92433)   16.01.2018
request (103181) 10.02.2018

No answer to any of my support tickets, no help, no money back .. nothing nothing nothing ...

I had several different coins at Cryptonator, I found the Ideas to have good different coins in one place.
Have exchanged some coins, received and sent ... that worked many times.

Because I do not get any help here, I have deducted all coins and can only warn everyone against this website.

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!

I have been waiting for more than 50 days for my money !!

[SanHe]

Today I wait 52 days, no answer, no coins back ...

[SanHe]

Today I wait 61 days, no answer, no coins back ...

DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!