Hello,
First, I know, I'm stupid, I tried to play for the first time on
1XBIT, because I was before on
1XBET and it was OK for me.
So I will explain you my story.
On
September 2, 2017 at the morning, I deposited approximately
14 ETH into my
1XBIT account.
I played from 9:47am to 12:42pm on 3 matchs (Tennis and Basketball).
All my bets were winners.Screenshots at 1:14pm :https://img11.hostingpics.net/pics/601113001.jpghttps://img11.hostingpics.net/pics/853856002.jpghttps://img11.hostingpics.net/pics/593596003.jpghttps://img11.hostingpics.net/pics/335932004.jpghttps://img11.hostingpics.net/pics/740392005.jpghttps://img11.hostingpics.net/pics/453282006.jpghttps://img11.hostingpics.net/pics/290575007.jpgAnd just after at 2:05pm I tried to
withdraw my
winnings bets and it was
rejected..
I contacted the support, and they told me to wait for the response from the security service.
Two hours later,
all my bets have been
cancelled and I can see only my deposit amount on my balance..
Screenshots at 3:32pm :https://img11.hostingpics.net/pics/718362100.jpghttps://img11.hostingpics.net/pics/673649101.jpghttps://img11.hostingpics.net/pics/413769102.jpghttps://img11.hostingpics.net/pics/424095103.jpghttps://img11.hostingpics.net/pics/389788104.jpghttps://img11.hostingpics.net/pics/791890105.jpghttps://img11.hostingpics.net/pics/909228106.jpgFew hours later, my
account has been
blocked, can't connecting..
https://img11.hostingpics.net/pics/974916errorloginid.jpgAt 10:18pm, the security department answer me that :
Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account). This decision is based on the official Terms and Conditions point 2 subpoint 31 of the betting company 1xbit.
We ask you not to create new accounts in our website. Pay your attention to the moment that if you try to create new accounts, we will block them. At the same time your actions have been a violation of the above mentioned Terms and Conditions. The Decision concerning the stopping any collaboration with you is final and without appeal.
You can withdraw your funds.
Point 2 subpoint 31 :
The Company reserves the right to close any account immediately and void any bets placed from such an account if it is found that:
-at the moment of making a bet, a customer had information about the result of the event;
-a customer had an opportunity to influence the result of the event by being a direct participant of the match (sportsmen, referees, coaches, etc.) or a person acting on behalf of a direct participant of the match;
-bets are made by a group of customers who act together (as a syndicate) with the purpose of overcoming specific controls and limits established by the Company;
-one customer has several gaming accounts (multiple registration);
-a customer is suspected of using specialized software or technical means allowing automation of the betting process;
-any dishonest means of obtaining information or overcoming the Company-imposed limitations are used.
Account balances in the above situations shall be returned to the client after the completion of proceedings. The amount of the account balance will be determined without the unfairly obtained revenue.The company reserves the right not to compensate for player’s losses on the commissions of payment systems while depositing and/or withdrawing from the account of 1xBit betting company. There is nonsense since none of these points concern me.
Also I asked the support if we could use a
VPN and they said:
https://img11.hostingpics.net/pics/967908jordan1.jpghttps://img11.hostingpics.net/pics/322341jordan2.jpgI managed to withdraw my initial deposit of 14 ETH but
winning bets disappeared as they were
canceled.
I can't longer log in to my account with my login.
I am waiting for them to pay me my winnings bets, I am currently in contact with the high authorities, and I will contact all their means of payment and withdrawal on their parent site: 1XBETHere are all the emails 1XBIT and 1XBET:
support-en@1x-bit.comsupport-fr@1x-bit.comsupport-es@1x-bit.comsupport-pt@1x-bit.comsupport-cn@1x-bit.comsupport-tr@1x-bit.comsupport-de@1x-bit.comsecurity@1x-bit.commarketing@1x-bit.comb2b@1x-bit.cominfo-fr@1xbet.cominfo-en@1xbet.cominfo-es@1xbet.cominfo-pt@1xbet.cominfo-cn@1xbet.cominfo-tr@1xbet.cominfo-de@1xbet.comsecurity-en@1xbet.commarketing@1xbet.comaccounting@1xbet.comdealer@1xbet.comb2b@1xbet.comlicense@1xbet.comadmin-security@1xbet.comAnd I have already 537 emails from partners and means of payment.
The "licence" of 1XBET :
https://validator.curacao-egaming.com/validate?domain=1xbet.com
59 ETH ARE MISSINGS/CANCELLED WITH NO REASONS
I WILL NEVER GIVE UP !
