I dont recall you buying from me, but ill answer it anyway to set thighs straight.
Different bitcointalk account.
The cards i sell defiantly convert with a 2.8% surcharge automatically.
Right, that's why I was surpised by the 6.5% fee.
It must have gone through an intermediary bank, which put a hefty surcharge on the transaction.
SEPA transfers cannot have "intermediary bank" fees and the surcharges by banks are very tightly regulated.
It must have
Please inquire at the hotline(back of the letter, they speak English), why this has happened.
I tried using their secure messaging form (when logged into the website). No response. =(