DenysM
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December 30, 2018, 01:33:06 PM |
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I have bought LA tokens just because I saw potential in this exchange earlier and growing volume is showing good results. But when I see this kind of feedback from people that is really not letting you feel good as holder of tokens. We can't prevent issues whether it is with deposit or withdrawal but best customer support make you easy to cross the waiting period. This complain is actually against their poor customer care that is not good at all.
In fact, this exchange is not very good. The directors of this exchange are Russians and I have not seen a single good Russian exchange. All fraudulent (yobit/wex). Latoken makes a fake volume of 99.9% tokens. I do not think that the daily trading volume of this exchange is more than 70 million dollars. If I open the market history, I will see such bargaining.
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kacang_kolop
Newbie
Offline
Activity: 266
Merit: 0
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January 09, 2019, 10:12:13 AM |
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yes that's right, I made a deposit to the correct address. they said wait 10 minutes to 2 hours. after 3 hours I only see my funds coming out of my deposit address but not in my account. they only say rubbish and can't do servants well. I am now afraid to invest again in latoken. I'm afraid my money will disappear again. I also deposit my money into the LATOKEN market ... but for 1 week my money is still not in the LATOKEN market .... and Stop depositing to LATOKEN and immediately save your money ... because the LATOKEN technology team can't work properly ...please check the LATOKEN telegram many people have complained https://t.me/latoken
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Xandan
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January 09, 2019, 10:33:20 AM |
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LAToken exchange's representative is not active here anymore. If the purpose of these posts with unresolved issues is to aware others with what's going on that is appreciable. If you are trying to reach support or seeking help via this forum then that is not good place. Few post above mine someone has also indicated reaching out to support using correct channel may make things faster. I never used this exchange or any newly launched and prefer to stay with old tested exchanges.
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Dr Charles
Legendary
Offline
Activity: 1708
Merit: 1080
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January 10, 2019, 04:45:29 PM |
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Reach out to the LATOKEN reps on LinkedIn. They have been very responsive to me... probably because they are trying to get me to list a token there but still. They are active and responsive on LinkedIn at least. I couldnt speak for anywhere else.
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kacang_kolop
Newbie
Offline
Activity: 266
Merit: 0
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January 11, 2019, 07:47:22 PM |
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don't put your money in the LATOKEN market because the LATOKEN team can't work properly .....
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bhelonxz78
Newbie
Offline
Activity: 19
Merit: 0
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January 14, 2019, 05:56:16 AM Last edit: January 14, 2019, 06:06:45 AM by bhelonxz78 |
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MY ACCOUNT SUDDENLY SUSPENDED AFTER LATOKEN.COM MAINTENANCE, I DONT KNOW WHY, AND AFTER 4 DAYS UNTIL NOW ITS CANNOT SOLVE. I HAVE SEVERAL TIMES TO CREATE SUBMIT TICKET. I MUST RE RIGHT THINK TO TRADE WITH THIS EXCHANGE
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AndrsE
Newbie
Offline
Activity: 372
Merit: 0
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January 17, 2019, 04:50:15 PM |
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My account in Latoken is suspended since 12-Dec-2018. In 01-Jan-2019 I found it out and created a support ticket. They answered that I need to read rules of Latoken exchange and that explanation will be sent later. Week later I openened another ticket - still the same. Untill 17-Jan-2019 I have not received any explanation why account was suspended. Only reason I can imagine is the last trade - I bought and sold small amounts of RMT. That is because of Airdrop which was less then minimal sale. Most bad about it was that no e-mail was sent of account being suspended on 12-Dec-2018. I found it out myself. And if account was suspended than reason should be recorded somewhere to present customer. So to me it looks bad customer service. I would like to say worst I have seen.
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2012
Legendary
Offline
Activity: 1526
Merit: 1003
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January 17, 2019, 07:01:18 PM |
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https://t.me/latokenTelegram is the right place to contact with them and get response on time and much quicker in this thread they are not active. It is useless to post in this post and wait for the answer for long time it seems they don't have dedicated community manager to give response on time.
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AndrsE
Newbie
Offline
Activity: 372
Merit: 0
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January 18, 2019, 07:53:40 AM |
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Telegram will not resolve opened tickets. I already discussed there. Usual words "I will pass this to team" I simple warned to be very cautious with this exchange. As account becomes suspended for nothing and nobody is solving this.
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EustaceBagge
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January 18, 2019, 07:56:18 AM |
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Latoken is on the advisory list of the blockchain Transparency institute. I think its volume is vastly overstated through bots and wash trading. The worst thing is that many ICO projects think that the site is very good because of its volume. So they pay the listing fee, and then after a few days their volume dies down. And they are screwed.
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DenysM
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January 24, 2019, 10:04:08 PM |
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Latoken is on the advisory list of the blockchain Transparency institute. I think its volume is vastly overstated through bots and wash trading. The worst thing is that many ICO projects think that the site is very good because of its volume. So they pay the listing fee, and then after a few days their volume dies down. And they are screwed.
I think that many ICOs are not ready to pay a lot of money to top exchanges and therefore they convince their investors that Latoken is a good exchange (I think that listing is not expensive or free). All traders see that there are fake volumes on this exchange. And I think that many people do not want to work with these exchanges because Kyc needs to pass if you want to withdraw more than 1000 dollars.
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_IRMAN
Copper Member
Full Member
Offline
Activity: 1400
Merit: 103
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January 25, 2019, 01:58:15 AM |
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I think that many ICOs are not ready to pay a lot of money to top exchanges and therefore they convince their investors that Latoken is a good exchange (I think that listing is not expensive or free). All traders see that there are fake volumes on this exchange. And I think that many people do not want to work with these exchanges because Kyc needs to pass if you want to withdraw more than 1000 dollars.
yes I agree with you LAToken is on 26 The biggest market according to coinmarketcap, but every new token that list there doesn't have volume, this is very confusing so what you say about fake volume is reality
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feliipee
Newbie
Offline
Activity: 6
Merit: 0
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January 29, 2019, 01:19:25 PM |
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I just wish that LATOKEN platform was better than just some basic functions
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bitcampaign
Sr. Member
Offline
Activity: 1918
Merit: 268
Vave.com - Crypto Casino
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January 29, 2019, 02:22:30 PM |
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Telegram will not resolve opened tickets. I already discussed there. Usual words "I will pass this to team" I simple warned to be very cautious with this exchange. As account becomes suspended for nothing and nobody is solving this.
I also experienced this yesterday but unlike people say here it looks strange also with a newbie account saying that latoken services are not good, I have made several tickets and they serve it well even though I have waited up to 3 days I think they work professionally even My suspended account problem has been solved, I also don't defend this latoken site. I think everything returns to trust
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dearbesz1219
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January 31, 2019, 03:18:27 PM |
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Hi, I see that most of post-ICO tokens are firstly listed on LaToken. So, I think that it is because you have the lowest fees for exchange listing, right? Could you kindly provide how much does it cost to list token on your platform?
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Nivia1st
Full Member
Offline
Activity: 821
Merit: 100
Volare.network
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January 31, 2019, 05:49:27 PM |
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Telegram will not resolve opened tickets. I already discussed there. Usual words "I will pass this to team" I simple warned to be very cautious with this exchange. As account becomes suspended for nothing and nobody is solving this.
I also experienced this yesterday but unlike people say here it looks strange also with a newbie account saying that latoken services are not good, I have made several tickets and they serve it well even though I have waited up to 3 days I think they work professionally even My suspended account problem has been solved, I also don't defend this latoken site. I think everything returns to trust Have you waited for 3 days, and still say that in professional, serious? they say support services work 24/7. strange if there is no response. I might have never had a problem with this exchange but seeing the number of people who made threads about the problem of withdrawing on latoken I started thinking this wasn't good.
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Danillo17
Jr. Member
Offline
Activity: 70
Merit: 1
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January 31, 2019, 11:30:45 PM |
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Hi. Is there a way to cancel a transfer between funds (via email)? They said I should wait 7 days, I know it was my mistake, but it is a transfer that does not have to be made.
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DenysM
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February 10, 2019, 01:02:30 PM |
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Hi. Is there a way to cancel a transfer between funds (via email)? They said I should wait 7 days, I know it was my mistake, but it is a transfer that does not have to be made.
Managers stopped visiting this thread after collecting money. Visit their telegram, there you will get an answer faster https://t.me/latoken
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bitcampaign
Sr. Member
Offline
Activity: 1918
Merit: 268
Vave.com - Crypto Casino
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February 10, 2019, 01:54:23 PM |
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Telegram will not resolve opened tickets. I already discussed there. Usual words "I will pass this to team" I simple warned to be very cautious with this exchange. As account becomes suspended for nothing and nobody is solving this.
I also experienced this yesterday but unlike people say here it looks strange also with a newbie account saying that latoken services are not good, I have made several tickets and they serve it well even though I have waited up to 3 days I think they work professionally even My suspended account problem has been solved, I also don't defend this latoken site. I think everything returns to trust Have you waited for 3 days, and still say that in professional, serious? they say support services work 24/7. strange if there is no response. I might have never had a problem with this exchange but seeing the number of people who made threads about the problem of withdrawing on latoken I started thinking this wasn't good. yes I know it is a little annoying but I hope that it will not happen again, but I always think positively about their site may not have enough teams to solve every problem from other users, so the ticket piles up in it, so I hope in the future front they can respond quickly to problems from their users
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Nemonemo
Full Member
Offline
Activity: 770
Merit: 100
Adoption Blockchain e-Commerce to World
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February 10, 2019, 02:30:44 PM |
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Hi. Is there a way to cancel a transfer between funds (via email)? They said I should wait 7 days, I know it was my mistake, but it is a transfer that does not have to be made.
Managers stopped visiting this thread after collecting money. Visit their telegram, there you will get an answer faster https://t.me/latokenWhat you say is true compared to here on the telegram we can get faster answers because there the team seems to be always active so we don't need to hesitate anymore
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