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Author Topic: Koinex Review  (Read 7383 times)
mohucool (OP)
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September 12, 2017, 03:43:36 PM
 #1

I tried Koinex platform, though it looks promising as you can trade real-time bitcoin,litecoin,ripple,ethereum and there is chat function to chat with fellow traders and support staff, it has very long way to go.

There are lots of negatives right now-

They are charging Rs 100 for KYC, I mean who does that.
They say they will adjust it in first trade fee but trade fee will be always going very small unless you are buying in lakhs, say in simple terms your Rs 100 in their pocket.

They are also charging Rs50 for password change, you heard it correctly, so don't ever forget your password, though they say you can put a deposit request for refund but this money they will credit on your trade account so either you will use it for trading on platforn and if you want to withdraw there is Rs 10 fee, so they will earn anyway.

Very low volume trade, there is very less number of users and very less trade is happening per day.

They are earning most of their money from registration and password change.
They are not giving any incentive to early adopters.
Rather than promoting their website and finding new users, they are creating hindrances.

INR withdrawal takes 2 days which is very high.

You can check their fee structure here, it doesn't seem very lucrative to me.

So don't use this platform until it matures enough.

Some positives-
1.KYC completion will be done in 1-2 days considering everything goes smooth
2.Chat function
3.Litecoin, ripple support

all who are using this platform, let me know your experiences.

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September 12, 2017, 06:41:36 PM
 #2

There are lots of negatives right now-

They are charging Rs 100 for KYC, I mean who does that.

ridiculous!



They are also charging Rs 50 for password change, you heard it correctly, so don't ever forget your password...

beyond ridiculous!!
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September 13, 2017, 10:30:06 AM
 #3

Who the hell charges 100 INR for KYC and INR 50 for password change? LOL

The KYC charges are understandable (I guess), but INR 50 for password change? WTF


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September 14, 2017, 06:49:31 AM
 #4

I registered with them but then left at KYC level. who charges INR 100 for KYC? This is outrageous!
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September 20, 2017, 11:45:23 AM
 #5

I registered with them but then left at KYC level. who charges INR 100 for KYC? This is outrageous!
Before registering with such companies find more about the company info also ask their registration certificate. If you provide KYC details they can reuse or throw on internet and we doesn't know who is scammer or not.

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September 21, 2017, 07:53:40 PM
 #6

Who the hell charges 100 INR for KYC and INR 50 for password change? LOL

The KYC charges are understandable (I guess), but INR 50 for password change? WTF



I think they are just another new startup who are aiming to hit their break even as soon as possible by different methods. Trade volume is quite low. So this is the only way :p
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September 23, 2017, 04:41:24 AM
 #7

I tried Koinex platform, though it looks promising as you can trade real-time bitcoin,litecoin,ripple,ethereum and there is chat function to chat with fellow traders and support staff, it has very long way to go.

There are lots of negatives right now-

They are charging Rs 100 for KYC, I mean who does that.
They say they will adjust it in first trade fee but trade fee will be always going very small unless you are buying in lakhs, say in simple terms your Rs 100 in their pocket.

They are also charging Rs50 for password change, you heard it correctly, so don't ever forget your password, though they say you can put a deposit request for refund but this money they will credit on your trade account so either you will use it for trading on platforn and if you want to withdraw there is Rs 10 fee, so they will earn anyway.

Very low volume trade, there is very less number of users and very less trade is happening per day.

They are earning most of their money from registration and password change.
They are not giving any incentive to early adopters.
Rather than promoting their website and finding new users, they are creating hindrances.

INR withdrawal takes 2 days which is very high.

You can check their fee structure here, it doesn't seem very lucrative to me.

So don't use this platform until it matures enough.

Some positives-
1.KYC completion will be done in 1-2 days considering everything goes smooth
2.Chat function
3.Litecoin, ripple support

all who are using this platform, let me know your experiences.
I've had a chat with the CEO of koinex. An IIT alumni he looks quite optimistic with his idea of koinex but I think their journey has just begun a few months would help them improving the platform and they might emerge as bittrex of India
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September 24, 2017, 05:15:45 PM
 #8

I think being a startup and only Indian exchange that provide support to Altcoins....they are taking advantage of it. But if they continue to loot investor like this...soon a new platform will develop to give them hard competition and they will automatically withdraw all these vague charges.....Hope it happens soon.
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October 23, 2017, 09:26:49 AM
 #9

They heard you.
They have removed all the ridiculous charges  Grin
Also now they have introduced fastest INR deposit and withdrawal.

Negatives are they have removed chat support and there is no contact no of support. only Email support is available.
mohucool (OP)
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October 23, 2017, 04:55:23 PM
 #10

They heard you.
They have removed all the ridiculous charges  Grin
Also now they have introduced fastest INR deposit and withdrawal.

Negatives are they have removed chat support and there is no contact no of support. only Email support is available.

great to hear that, hope they will keep improving there services.

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October 23, 2017, 09:18:15 PM
 #11

That was a month back..And now it is completely different.
Kyc is done within minutes. Max 2 days.
Instant imps withdrawals. Yes you read that right.
Imps deposits are done within 20 minutes.
Neft rtgs with in 2-4 hours.
Very good support/ response on telegram.
Good clean UI.
Cons:
Low liquity. However Considering the rapid progress they have made so far, liquidity should increase. They need to market well. Maybe they are focusing on giving final touches to the site, before Going all out on marketing.
I would bet , in a few months time people will ask coinsecure who Huh
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October 24, 2017, 12:56:17 AM
 #12

The removal of irrational charges for petty things like kyc and passwords changing shows a margin of improvement and understanding. About low trade flow.. It's all about acceptance.. The more the people get to know and accept to reap its benefits especially the new users who want to change their INR/BTC or INR/ETH, the liquidity will go down the drain.
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October 28, 2017, 07:34:39 PM
 #13

I tried Koinex platform, though it looks promising as you can trade real-time bitcoin,litecoin,ripple,ethereum and there is chat function to chat with fellow traders and support staff, it has very long way to go.

There are lots of negatives right now-

They are charging Rs 100 for KYC, I mean who does that.
They say they will adjust it in first trade fee but trade fee will be always going very small unless you are buying in lakhs, say in simple terms your Rs 100 in their pocket.

They are also charging Rs50 for password change, you heard it correctly, so don't ever forget your password, though they say you can put a deposit request for refund but this money they will credit on your trade account so either you will use it for trading on platforn and if you want to withdraw there is Rs 10 fee, so they will earn anyway.

Very low volume trade, there is very less number of users and very less trade is happening per day.

They are earning most of their money from registration and password change.
They are not giving any incentive to early adopters.
Rather than promoting their website and finding new users, they are creating hindrances.

INR withdrawal takes 2 days which is very high.

You can check their fee structure here, it doesn't seem very lucrative to me.

So don't use this platform until it matures enough.

Some positives-
1.KYC completion will be done in 1-2 days considering everything goes smooth
2.Chat function
3.Litecoin, ripple support

all who are using this platform, let me know your experiences.

Initially Koinex was not good, but things have changed drastically in just 2 months of their launch.... Please consider going through the review!
I started trading on koinex platform on the first week of its launch. I never knew about koinex and no one told me about it before, so I was a bit sceptical at first, because some of the indian exchanges do look a bit shady! I wanted to buy ripple, and koinex was the only direct option to trade fiat/ripple then. So I started researching about them before signing up.

I got to know where they are based in, about the backgrounds of the founders and several other things. I decided to check reviews. There were none, since koinex was still new. Anyway, I decided to join koinex and see for myself.

I previously traded on almost all indian exchanges, but I was taken aback when my KYC got verified only in a matter of few hours! (+1)

Signed up and set up my account….

Checked out their telegram group, joined it, interacted with the community and admins. Admins addressed each and every issue and communucated often…. Admins answered all my queries.... Honestly none of my issues were pending for more than an hour (+1)

Anyway. I decided to out in some money to test how it works… previously I had an account on coinsecure, and they took nearly 3 days to simply verify and add money to my wallet!

Anyway… I deposoted some amount via IMPS… and waited.

Surprisingly enough, I asked admins on the group how much time it would take.. They asked me to wait for 15 minutes. And they confirmed it!! (+1)

[previously they confirmed transactions manually, but now they integrated with Razorpay to automate the process, and have introduced the Real time Instant deposits and withdrawals. So IMPS takes only 5 minutes now…. If you deposit some amount via IMPS to your bank account, as soon as the funds are sent from your account, Koinx wallet gets updated….(+1)]

I started trading…. Trading experience initially was somewhat okayish, I wouldn't complain, but considering that its a new startup, I believed they would increase over time, and they did improve their trading platform a lot! Now things are much different and better, and they are always getting better as days are passing by.

Trading volume seems to be a bit low on koinex (-1) but if we look at their exponential user growth, and the features, they will capture most of the Indian market very soon…. And they do encourage high volume traders with special rebates (+1)

They still use an sms based authentication (+0, no points) but they are yet to introduce Google Two factor authentication very soon…. That will be another plus point then… I'll update my answer then….

Some of the things to note:

They store 98% of the user funds offline in a combination of hot, warm and cold wallets, and thus they keep the funds safe! They also have Hardware Security Modules to store sensitive information like private keys.(+1)

They are yet to introduce a mobile Application in the month of November… (Another plus point then)

They have real time instant deposits and withdrawals

There are no fees to withdraw funds to your bank account!! (+1)

Admins are very active on the telegram channel and via mails and they resolve issues very quickly (if you face one, and I can guarantee if you follow the quick start guides you will never face any).

They have released their API (+1) it will be useful for devs.

Order books are open, so everyone can see transactions clearly and transparently.

I hope I can give a comprehensive review covering most of the points…. So you can see that on a scale of 10, they scored 8. So thats my overall rating of koinex. And its the highest for any Indian exchange!!
I would still give koinex a 5* rating because if we look at the dedication, we can be assured that koinex will do good in future and will turn out to be the best exchange in India.

So I hope you might consider joining koinex. Of course do some research on your own, but I personally recommend it.

If you found my answer useful and want to join, consider clicking the below to get a headstart of ₹50 for free.


https://koinex.in/?ref=ab01d6
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October 28, 2017, 07:44:09 PM
 #14

Initially Koinex was not good, but things have changed drastically in just 2 months of their launch.... Please consider going through the review!
I started trading on koinex platform on the first week of its launch. I never knew about koinex and no one told me about it before, so I was a bit sceptical at first, because some of the indian exchanges do look a bit shady! I wanted to buy ripple, and koinex was the only direct option to trade fiat/ripple then. So I started researching about them before signing up.

I got to know where they are based in, about the backgrounds of the founders and several other things. I decided to check reviews. There were none, since koinex was still new. Anyway, I decided to join koinex and see for myself.

I previously traded on almost all indian exchanges, but I was taken aback when my KYC got verified only in a matter of few hours! (+1)

Signed up and set up my account….

Checked out their telegram group, joined it, interacted with the community and admins. Admins addressed each and every issue and communucated often…. Admins answered all my queries.... Honestly none of my issues were pending for more than an hour (+1)

Anyway. I decided to out in some money to test how it works… previously I had an account on coinsecure, and they took nearly 3 days to simply verify and add money to my wallet!

Anyway… I deposoted some amount via IMPS… and waited.

Surprisingly enough, I asked admins on the group how much time it would take.. They asked me to wait for 15 minutes. And they confirmed it!! (+1)

[previously they confirmed transactions manually, but now they integrated with Razorpay to automate the process, and have introduced the Real time Instant deposits and withdrawals. So IMPS takes only 5 minutes now…. If you deposit some amount via IMPS to your bank account, as soon as the funds are sent from your account, Koinx wallet gets updated….(+1)]

I started trading…. Trading experience initially was somewhat okayish, I wouldn't complain, but considering that its a new startup, I believed they would increase over time, and they did improve their trading platform a lot! Now things are much different and better, and they are always getting better as days are passing by.

Trading volume seems to be a bit low on koinex (-1) but if we look at their exponential user growth, and the features, they will capture most of the Indian market very soon…. And they do encourage high volume traders with special rebates (+1)

They still use an sms based authentication (+0, no points) but they are yet to introduce Google Two factor authentication very soon…. That will be another plus point then… I'll update my answer then….

Some of the things to note:

They store 98% of the user funds offline in a combination of hot, warm and cold wallets, and thus they keep the funds safe! They also have Hardware Security Modules to store sensitive information like private keys.(+1)

They are yet to introduce a mobile Application in the month of November… (Another plus point then)

They have real time instant deposits and withdrawals

There are no fees to withdraw funds to your bank account!! (+1)

Admins are very active on the telegram channel and via mails and they resolve issues very quickly (if you face one, and I can guarantee if you follow the quick start guides you will never face any).

They have released their API (+1) it will be useful for devs.

Order books are open, so everyone can see transactions clearly and transparently.

I hope I can give a comprehensive review covering most of the points…. So you can see that on a scale of 10, they scored 8. So thats my overall rating of koinex. And its the highest for any Indian exchange!!
I would still give koinex a 5* rating because if we look at the dedication, we can be assured that koinex will do good in future and will turn out to be the best exchange in India.

So I hope you might consider joining koinex. Of course do some research on your own, but I personally recommend it.

If you found my answer useful and want to join, consider clicking the below to get a headstart of ₹50 for free.


https://koinex.in/?ref=ab01d6
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October 28, 2017, 09:53:42 PM
 #15

good to see that they removed silly charges for changing password and kyc .
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October 30, 2017, 07:10:05 PM
 #16

Sorry for being a noob, but can anyone explain me how to buy ether in koinex?
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November 03, 2017, 02:55:18 PM
 #17

Glad to hear that the service of joined has improved, I am looking to buy from there.
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November 03, 2017, 11:22:26 PM
 #18

Is that decentralized?

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November 24, 2017, 09:15:12 AM
 #19

No no no no no…

Never ever use Koinex.. I’ve used a lot of exchanges in past, but none that matches the unworthiness and cheats that Koinex guys are.

See the screenshot..
https://imgur.com/a/BY2bv

The amount of 2001 that I added was mistakenly added from a different account. It should have been refunded. But it never was..

Koinex is a cheat and running hawala business. Please stay away from them. Use more reputable sources and don’t put your hard earned money in jeoperdy.

Here is an email stating their refund policy.
https://imgur.com/a/BRyVT

The first point clearly said, they would refund the money if it was sent from non assiciated account.

But the cheats are there just to take your money. Losers!
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November 29, 2017, 06:31:39 AM
 #20

Stay away from this.
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December 05, 2017, 03:54:32 AM
 #21

I was thinking to register but after reading this thread lol ..

100 INR for verification ROFL .

I hope Coinsecure soon adapt Altcoins .

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December 09, 2017, 06:51:16 PM
 #22

Dude i dont know about the password change charge but they certainly are not charging for KYC process.
I just registered today and its working good.
Look people if you want to start trade then its a great platform. There are alot of tutorials for the new people there.
well if you want you can use my Referral Link : https://koinex.in/?ref=db3a95  .You will get 50 rs.

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December 11, 2017, 04:19:07 AM
 #23


Initially Koinex was not good, but things have changed drastically in just 2 months of their launch.... Please consider going through the review!

They still use an sms based authentication (+0, no points) but they are yet to introduce Google Two factor authentication very soon…. That will be another plus point then… I'll update my answer then….


Looks like it's time to update your response. They do have Google 2 factor authentication now.


Admins are very active on the telegram channel and via mails and they resolve issues very quickly (if you face one, and I can guarantee if you follow the quick start guides you will never face any).



Can you please provide the link for the Telegram Channel? I would like to join the channel.


The amount of 2001 that I added was mistakenly added from a different account. It should have been refunded. But it never was..


You still didn't get your money back?

I was thinking to register but after reading this thread lol ..

100 INR for verification ROFL .

I hope Coinsecure soon adapt Altcoins .

The 100 INR for verification and 50 INR for password change were adopted earlier when they started. Now they don't charge any of such stupid fees. Koinex is the best trading platform in India, in my opinion.

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December 11, 2017, 02:56:15 PM
 #24

Koinex will be my first recommendation for crypto currencies buy & sell in India. i am its regular user. deposit through imps took hardly 4-5 min. for me every time. Of course prices are premium here but less than zebpay. Withdraw is pretty fast too. What else you need more :/
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December 11, 2017, 03:07:53 PM
 #25

People, their support is horrible!

I tried to contact support and was given a time of 24hrs within which I would be contacted by them. It's been almost 48Hrs and nothing has happened.
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December 12, 2017, 03:23:47 AM
 #26

Their support is horrible. And they decided to charge earlier for password change etc. And they had brought the exchange down at key times when there are sharp spikes in price.

I would not trust such an exchange. But there are not much alternatives

If you say so try Coinome. It's far better than Zebpay and Unocoin
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December 13, 2017, 01:18:31 PM
 #27

People, their support is horrible!

I tried to contact support and was given a time of 24hrs within which I would be contacted by them. It's been almost 48Hrs and nothing has happened.

Does anybody have an idea who runs this exchange? Its being now couple of months in the market so wanted to get the review about is it legitimate site, service seems to be pathetic as per the above comments. Is anyone on this forum from their team?


Within how much time the moeny withdrawl is being processed?

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December 13, 2017, 02:13:42 PM
 #28

People, their support is horrible!

I tried to contact support and was given a time of 24hrs within which I would be contacted by them. It's been almost 48Hrs and nothing has happened.

Does anybody have an idea who runs this exchange? Its being now couple of months in the market so wanted to get the review about is it legitimate site, service seems to be pathetic as per the above comments. Is anyone on this forum from their team?


Within how much time the moeny withdrawl is being processed?


I am not from Koinex team.  But I have withdrew several times from the Exchange.  The withdrawal are instant.  Mostly I get my balance credited to my account within an hour. Same go with INR deposits half an hour to reflect in your Koinex account if you do next/Rtgs.

The top negative reviews are made when the exchange was started.  Now they have improved a lot. Great trading site.
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December 13, 2017, 07:18:52 PM
 #29

Well their support i don't know shit or good but as far i am a new user and uploaded for verification , its over 3 business days and nothing still . Just sent Ticket today and lets see how long it will take ..

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June 15, 2018, 09:16:02 AM
 #30

using koinex for exchange is safe. but support is poor. i think they should work on this
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June 17, 2018, 05:22:45 AM
 #31

There are lots of negatives right now-

They are charging Rs 100 for KYC, I mean who does that.

ridiculous!



They are also charging Rs 50 for password change, you heard it correctly, so don't ever forget your password...

beyond ridiculous!!

This is really hight, there are many other options available. But I like there operations. Very professional
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June 20, 2018, 08:29:37 AM
 #32

koinex is best in term of bacause it introduced fastest money deposite compare to others
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June 21, 2018, 04:51:36 PM
 #33

These charges are really ridiculous. I have used koinex earlier in Dec-Jan but at that time there were no charges. If you want to avoid these charges then use Coindelta instead. That is a good trustworthy exchange and they have added many altcoins.
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June 21, 2018, 05:03:15 PM
 #34

Charging customers for KYC when others are not charging anything is not good at all and charging  for password change is really ridiculous. its better to avoid this exchange then.
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June 21, 2018, 05:08:00 PM
 #35

This is just senseless. Who charges for password change? I am using more than 10 international exchanges and no one is charging a dime for KYC or password change. Just avoid that exchange use another one which is not charging anything.
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June 26, 2018, 09:50:58 AM
 #36

 50 rupees for password change LOL
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June 28, 2018, 05:49:06 AM
 #37

I tried Koinex platform, though it looks promising as you can trade real-time bitcoin,litecoin,ripple,ethereum and there is chat function to chat with fellow traders and support staff, it has very long way to go.

There are lots of negatives right now-

They are charging Rs 100 for KYC, I mean who does that.
They say they will adjust it in first trade fee but trade fee will be always going very small unless you are buying in lakhs, say in simple terms your Rs 100 in their pocket.

They are also charging Rs50 for password change, you heard it correctly, so don't ever forget your password, though they say you can put a deposit request for refund but this money they will credit on your trade account so either you will use it for trading on platforn and if you want to withdraw there is Rs 10 fee, so they will earn anyway.

Very low volume trade, there is very less number of users and very less trade is happening per day.

They are earning most of their money from registration and password change.
They are not giving any incentive to early adopters.
Rather than promoting their website and finding new users, they are creating hindrances.

INR withdrawal takes 2 days which is very high.

You can check their fee structure here, it doesn't seem very lucrative to me.

So don't use this platform until it matures enough.

Some positives-
1.KYC completion will be done in 1-2 days considering everything goes smooth
2.Chat function
3.Litecoin, ripple support

all who are using this platform, let me know your experiences.

koinex is good to exchange crypto's but they are charging money to kyc and change password, but we have other alternative way to exchange our crypto's you can use wazirx ann
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July 06, 2018, 06:00:04 AM
 #38

Initially they were very good but now a days they are charging for everything. Which doesn't seem good. And why to charge for password change. It's simply looting to investors.
manojpatelme
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September 08, 2018, 11:22:39 PM
 #39

Whatever it is now koinex is not in trend, wairx is doing better then this according to me.
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