Good morning.
Have any of you had any problems with CEX.IO card withdrawal getting automatically rejected?
I've contacted support and they told me that the transaction got rejected by my bank and that i should contact the bank. But i've used the card to receive funds from other online payment systems with no issues.
I've googled around and found out there are many people having this problem.
What's more interesting is that people can use the same card for depositing money on the site without problems.
Usually when a card gets declined there should be an error number from the bank or something like that. CEX.IO support doesn't have/doesn't want to give that number so that people contacting their bank can fix the issue.
Any of you had had this problem and got it fixed? If yes, how?
Edit 1: on top of that their PCI DSS compliance certificate is expired for more than one month, see here
https://www.kyteconsultants.com/en/compliance/compliance/34/3a6c04575c6b83cd42dcd3dfbfd38268312a97f9.htm
