Can some one please help me get my bitcoin

[Grimcon77]

I made a purchase of some bitcoin and got it sent to an electrum wallet, I've done this many many times before with 0 problems, but this time everything went fine up until the transaction was complete and got sent to my bitcoin wallet on electrum, usually the transaction shows up that it is being received within an hour, but this time nothing, I triple checked the address was right and it deffinetely was, and after many hours of waiting and research I read I should restart the wallet, so I restarted the wallet and in the bottom left corner it's always saying "synchronising" but there is no sign of my bitcoin anywhere, can someone please help me access it and get it back?

[mocacinno]

I made a purchase of some bitcoin and got it sent to an electrum wallet, I've done this many many times before with 0 problems, but this time everything went fine up until the transaction was complete and got sent to my bitcoin wallet on electrum, usually the transaction shows up that it is being received within an hour, but this time nothing, I triple checked the address was right and it deffinetely was, and after many hours of waiting and research I read I should restart the wallet, so I restarted the wallet and in the bottom left corner it's always saying "synchronising" but there is no sign of my bitcoin anywhere, can someone please help me access it and get it back?

The problem probably is the fact that it's stuck on synchronising.

Have you tried manually switching servers? Just click on the button on the bottom corner, deselect the select box that stipulates electrum can automatically pick a server, then manually pick a server from the list (sorry, don't have electrum open ATM, so i cannot provide screenshots or the exact wording of the wizard that allows you to pick your servers.)

If you don't care about anonimity, you can also post the transaction id, so we can verify the transaction itself.

BTW: as long as you keep electrum's seed phrase safe, there are always ways to recover those funds... So don't worry to much

BTW2: it might also be a good idear to restart your complete pc, check your network settings and post your OS + electrum version (it might help us to troubleshoot your problem)

[Grimcon77]

By selecting a new server it now just says "not connected",
There's only 2 of the serves that don't say that and one is the auto selected one and the other does the same where I'm stuck in a never ending sync, I've spent all weekend attempting to receive this bitcoin and I'm just lost at the moment
Also I have already restarted my whole computer with no luck of anything

[mocacinno]

By selecting a new server it now just says "not connected",
There's only 2 of the serves that don't say that and one is the auto selected one and the other does the same where I'm stuck in a never ending sync, I've spent all weekend attempting to receive this bitcoin and I'm just lost at the moment
Also I have already restarted my whole computer with no luck of anything

Hmmm.... Are you sure your network is OK and you're running the latest version?
I've just started my electrum client, i have access to 10 working nodes... Since you only have a access to 2 of them, and they don't seem to sync, my best guess would be a firewall on your network or your local pc, or a virusscanner or something...

It's just an educated guess tough. It could be tons of other stuff to, including an outdated version or a full disk?

[escrow.ms]

Please check your firewall/AV too.

[Grimcon77]

Network is completely fine, everything checked and is okay,
I got in contact with quickbitcoin (where I purchase my bitcoin from) and I have all the confirmations that the bitcoins been sent and received fine, but yet in my wallet absolutely nothing, just constant synchronising, with no sign of anything there,
The only advice quick bitcoin had was find a way to sync the block chain to the wallet

[mocacinno]

Network is completely fine, everything checked and is okay,
I got in contact with quickbitcoin (where I purchase my bitcoin from) and I have all the confirmations that the bitcoins been sent and received fine, but yet in my wallet absolutely nothing, just constant synchronising, with no sign of anything there,
The only advice quick bitcoin had was find a way to sync the block chain to the wallet

could you try this:

Code:

telnet ip_or_hostname_of_electrum_server 50001

depending on your OS, you might need to install a telnet client.

Also, like i asked before, could you share your OS, electrum version and txid (if this doesn't violate your privacy to much)

[Grimcon77]

What's OS and what's txid? Sorry I'm not the most clued in with all this, and my electrum version is 2.7.9

[mocacinno]

What's OS and what's txid? Sorry I'm not the most clued in with all this, and my electrum version is 2.7.9

Your OS = your operating system (windows 7, XP, 10, Mac OS ..., android, ubuntu 16.04)
Your txid= the transaction id of the transaction where you withdrew your btc

but none of that matters... you're running an old version of electrum. My first advice would be to write down your seed, then upgrade to 2.9.3

https://electrum.org/#download

[gabry90]

What's OS and what's txid? Sorry I'm not the most clued in with all this, and my electrum version is 2.7.9

Your OS = your operating system (windows 7, XP, 10, Mac OS ..., android, ubuntu 16.04)
Your txid= the transaction id of the transaction where you withdrew your btc

but none of that matters... you're running an old version of electrum. My first advice would be to write down your seed, then upgrade to 2.9.3

https://electrum.org/#download

hi, i have same problem of "Grimcon77" from 14 pm in his afternoon I opened electrum but tells me "unknow" the last transaction and can not sync.

I use version 2.7.18, I tried to manually connect the servers, make it connect automatically, firewall is ok, wifi works, I do not know what to do.

One question: to update the electrum version just download it from the site and install it? thanks for anyone reply

[mocacinno]

What's OS and what's txid? Sorry I'm not the most clued in with all this, and my electrum version is 2.7.9

Your OS = your operating system (windows 7, XP, 10, Mac OS ..., android, ubuntu 16.04)
Your txid= the transaction id of the transaction where you withdrew your btc

but none of that matters... you're running an old version of electrum. My first advice would be to write down your seed, then upgrade to 2.9.3

https://electrum.org/#download

hi, i have same problem of "Grimcon77" from 14 pm in his afternoon I opened electrum but tells me "unknow" the last transaction and can not sync.

I use version 2.7.18, I tried to manually connect the servers, make it connect automatically, firewall is ok, wifi works, I do not know what to do.

One question: to update the electrum version just download it from the site and install it? thanks for anyone reply

Depends on your os and the electrum version you used (installer, standalone,...)

[jackg]

hi, i have same problem of "Grimcon77" from 14 pm in his afternoon I opened electrum but tells me "unknow" the last transaction and can not sync.

I use version 2.7.18, I tried to manually connect the servers, make it connect automatically, firewall is ok, wifi works, I do not know what to do.

One question: to update the electrum version just download it from the site and install it? thanks for anyone reply

Yes try downloading the latest version - from electrum.org/#download.

Alos, when you select server automaticaly, have you tried it with different servers? Or just one diferent one?

[gabry90]

hi, i have same problem of "Grimcon77" from 14 pm in his afternoon I opened electrum but tells me "unknow" the last transaction and can not sync.

I use version 2.7.18, I tried to manually connect the servers, make it connect automatically, firewall is ok, wifi works, I do not know what to do.

One question: to update the electrum version just download it from the site and install it? thanks for anyone reply

Yes try downloading the latest version - from electrum.org/#download.

Alos, when you select server automaticaly, have you tried it with different servers? Or just one diferent one?

yes, i try connect various server but or read "not connected" or "syn..."

my question is: i have a seed and password, i need to backup all private keys or just download latest version of electrum from his site and install it (i have mac os)? installation overwrite exist version of my wallet? no lost btc?

thank you very much

[jackg]

yes, i try connect various server but or read "not connected" or "syn..."

my question is: i have a seed and password, i need to backup all private keys or just download latest version of electrum from his site and install it (i have mac os)? installation overwrite exist version of my wallet? no lost btc?

thank you very much

As stated in the PM I sent you:
The only thing you need as a backup is your SEED.
COPY and Paste it anywhere you can save it. Download the latest version and go through these steps:
1. Select "standard wallet"
2. Select "I already have a seed"
3. Past the seed in and hit next.

Keep going as you did the way you set up your old wallet after this point. and everthing should be installed.
Backup the electrum data folder somewhere first if you're worried about losing anything. You might not even need the seed when you update the wallet. I use portable versions, that's the only reason mine always need the seed. (As a public note, I know already portable versions are less stable, they're just easier to run and aren't used on foreign computers).

[gabry90]

yes, i try connect various server but or read "not connected" or "syn..."

my question is: i have a seed and password, i need to backup all private keys or just download latest version of electrum from his site and install it (i have mac os)? installation overwrite exist version of my wallet? no lost btc?

thank you very much

As stated in the PM I sent you:
The only thing you need as a backup is your SEED.
COPY and Paste it anywhere you can save it. Download the latest version and go through these steps:
1. Select "standard wallet"
2. Select "I already have a seed"
3. Past the seed in and hit next.

Keep going as you did the way you set up your old wallet after this point. and everthing should be installed.
Backup the electrum data folder somewhere first if you're worried about losing anything. You might not even need the seed when you update the wallet. I use portable versions, that's the only reason mine always need the seed. (As a public note, I know already portable versions are less stable, they're just easier to run and aren't used on foreign computers).

work!! But my step are:

- open new electrum app downloaded from site

and now sync work. Not asked seed o select standard wallet, maybe on mac os the only thing to do and run the app
I just have a question: now I have both versions, can I delete the old one?

[mocacinno]

work!! But my step are:

- open new electrum app downloaded from site

and now sync work. Not asked seed o select standard wallet, maybe on mac os the only thing to do and run the app
I just have a question: now I have both versions, can I delete the old one?

I don't own a mac, but if a mac allows you to remove one of the two versions without deleting the wallets themselfs, it should be no problem... You can always backup the wallets anyways, or restore them afterwards (in case the uninstaller does indeed delete your wallet).

[gabry90]

work!! But my step are:

- open new electrum app downloaded from site

and now sync work. Not asked seed o select standard wallet, maybe on mac os the only thing to do and run the app
I just have a question: now I have both versions, can I delete the old one?

I don't own a mac, but if a mac allows you to remove one of the two versions without deleting the wallets themselfs, it should be no problem... You can always backup the wallets anyways, or restore them afterwards (in case the uninstaller does indeed delete your wallet).

ok thanks a lot for help yesterday

to be sure i copy the full wallet folder on usb stick