Hello sir,
I don't know this case but just checking the email that you sent to our support. You confessed having more than 2 accounts :
https://gyazo.com/4131a73a87281305292e269aec6cb744Rules : 14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited.
In conclusion, you broke our rules and you made a scam accusation, very laughable behavior. And your money is not lost, it is just blocked until the end of the case.
Edit : After closing all his extra accounts, the balance has been unblocked. And he promised that he'll follow the rules. Thanks for the apologies !Cheers,
