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Author Topic: Recipients provider changed receive wallet address!  (Read 336 times)
Mandraki (OP)
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September 27, 2017, 03:59:49 PM
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I have sent some money via bitcoin to a friend who is currently staying in China. I used CoinCorner.com to buy my BTC and then sent them to a wallet address supplied by my friend from a local online provider. The first payment was received, no problem. I then sent a second payment two days later to the same wallet address (and confirmed by coincorner.com). But my friend's provider had subsequently allocated him a new receive wallet address leaving him unable to access the money in the original wallet address. My friend emailed the contact at his service provider (Blockchain) and got this response: 'unfortunately we are unable to assist as a third party between buyers and third parties. Please contact the exchange or merchant you were working with in order to resolve the issue'. So armed with only the original receive wallet address how can we go about recovering the second payment? Many thanks
DannyHamilton
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September 27, 2017, 04:22:45 PM
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I have sent some money via bitcoin to a friend who is currently staying in China. I used CoinCorner.com to buy my BTC and then sent them to a wallet address supplied by my friend from a local online provider. The first payment was received, no problem. I then sent a second payment two days later to the same wallet address (and confirmed by coincorner.com). But my friend's provider had subsequently allocated him a new receive wallet address leaving him unable to access the money in the original wallet address. My friend emailed the contact at his service provider (Blockchain) and got this response: 'unfortunately we are unable to assist as a third party between buyers and third parties. Please contact the exchange or merchant you were working with in order to resolve the issue'. So armed with only the original receive wallet address how can we go about recovering the second payment? Many thanks

As long as your friend is using the same wallet, Blockchain.info wallets will still work with the old addresses even when new addresses are issued.

Has your transaction confirmed yet?
Do you have the transactionID?
Are you willing to share the transactionID or bitcoin address that you sent to?
Mandraki (OP)
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September 27, 2017, 05:32:04 PM
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Thanks Danny, I am a bit of a novice with bitcoin. My provider (coincorner) did a test for me and received multiple confirmations of the transaction. I do have the send address in both instances and I also have what I assume is the send ID ( long alphanumeric code) from my history file in CoinCorner. However my friend says only the btc sent to the previous receive address after it changed has not arrived in his wallet.

I am not sure of the security implications of sharing the target receive addresses on this forum. But if it is not an issue I can do so.

Thanks
jackg
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September 27, 2017, 09:19:32 PM
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Thanks Danny, I am a bit of a novice with bitcoin. My provider (coincorner) did a test for me and received multiple confirmations of the transaction. I do have the send address in both instances and I also have what I assume is the send ID ( long alphanumeric code) from my history file in CoinCorner. However my friend says only the btc sent to the previous receive address after it changed has not arrived in his wallet.

I am not sure of the security implications of sharing the target receive addresses on this forum. But if it is not an issue I can do so.

Thanks

There is nothing insecure about posting the address financially. There's a small privacy issue though I doubt you or your friend do anything illegal with the addresses so that can be neglected.

Can you also suggest the amount you sent so it's easier for us to find?
hello_good_sir
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September 28, 2017, 03:03:27 AM
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I have sent some money via bitcoin to a friend who is currently staying in China. I used CoinCorner.com to buy my BTC and then sent them to a wallet address supplied by my friend from a local online provider. The first payment was received, no problem. I then sent a second payment two days later to the same wallet address (and confirmed by coincorner.com). But my friend's provider had subsequently allocated him a new receive wallet address leaving him unable to access the money in the original wallet address. My friend emailed the contact at his service provider (Blockchain) and got this response: 'unfortunately we are unable to assist as a third party between buyers and third parties. Please contact the exchange or merchant you were working with in order to resolve the issue'. So armed with only the original receive wallet address how can we go about recovering the second payment? Many thanks

Blockchain.info uses BIP39 to generate addresses within the wallet.

Therefore there is really no way that your friend received their first transaction at the address but didn't receive the second transaction(if the transactions were actually sent to them, of course), unlesshe deleted the address from his wallet which i'm not sure if it's even possible.

Tell him to refresh his wallet, or even export his wallet to another wallet provider.

bL4nkcode
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September 28, 2017, 08:31:34 AM
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Blockchain.info uses BIP39 to generate addresses within the wallet.

Therefore there is really no way that your friend received their first transaction at the address but didn't receive the second transaction(if the transactions were actually sent to them, of course), unlesshe deleted the address from his wallet which i'm not sure if it's even possible.

Tell him to refresh his wallet, or even export his wallet to another wallet provider.

There's no way to delete a wallet address on any platform or on the blockchain.info specifically.

And to OP that's normal since he is using blockchain which a HD wallet. Even the wallet generates an new address he can receive funds sent on the first wallet address. The sent funds should reflect on the overall balance of your friend's wallet.
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