Anyway, they may have their problems but I prefer them to c-cex.com.
Both exchanges aren't exactly the most popular options people usually go for. One exchange (WEX) has lost its credibility, and rightfully so, and the other exchange (C-CEX) is a straight rubbish exchange. In other words, both exchanges are platforms were caution is required. Is there any particular reason you to prefer WEX over an exchange as Bitstamp, Gemini, Kraken, GDAX? From certain Russian's I know that WEX is by far the best option for them to go for - do you fit in that category as well? Either way, I'm glad to hear that your 'issue' is resolved now.