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Author Topic: BITTREX = SCAMMER [RESOLVED AFTER 4 MONTHS]  (Read 1475 times)
trifiz
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October 04, 2017, 10:40:25 AM
 #1

Hi guys, I am going to tell you an incredible story.

On June 19, cofound's is quoted on bittrex. As usual i log in my account (who has enhanced verification) and create an address to deposit my CFIs. It runs smoothly.
I deposit about 50000 CFI, which is just over 1.5 btc, I wait for the confirmations and after i try to sell but ..

(Original image of 19 June)




After it i open a ticket
They ask me the documents even though I already had the highest level of verification, I wonder between me and me why, but without any problems I send them




And after 20 days..



I contact their lawyer and this is the whole chat

Quote

Subject: Bittrex REQUEST #101157 ACCOUNT_DISABLED
------------------------

From: <onlytrifiz@gmail.com>
Date: 2017-07-12 16:03 GMT+02:00
To: JCutler@perkinscoie.com

Hi, i'm writing to you about the request #101157

I have many questions.
First of all, i didn't understand how is possible that no one have replied to me for all of this time, i had for 1 month my account locked without any information with all my money inside.
Second, what is theft of funds? What does it mean? How did i steal money? To whom have i stolen them? I don't understand
I wait your reply Smiley

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-07-14 3:16 GMT+02:00
To: <onlytrifiz@gmail.com>

Thank you for your email. I’m still in the process of reviewing the ticket and associated documents. I will get back with you once I’ve done that.

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

--------------------
From: <onlytrifiz@gmail.com>
Date: 2017-07-22 4:40 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

I'm still waiting

From: <onlytrifiz@gmail.com>
Date: 2017-08-01 14:40 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Please answer me or i'm going to open another ticket

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-08-01 21:43 GMT+02:00
To: <onlytrifiz@gmail.com>

I have now had a chance to review the ticket and documents, and to meet with investigators at Bittrex, and I am prepared to discuss this matter with you. I see below that you are in GMT+02:00. Would you be able to meet on Monday, August 7 at 5:30 PM your time (8:30 AM my time)? I would meet sooner, but I am on vacation for the rest of this week.

Joe

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

To clarify, we will be meeting by videoconference when we meet.

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-03 16:17 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

I thank you for your explanation, because I could not understand what you mean with your proposal about our meeting
First of all I would like to inform you that I find the behaviour of the support team really unfair. I have been waiting for a month before receiving their answer.
I have waited another 2 weeks for your reply and that is really unfair and unpolite given that I have had my money blocked for days.
I am leaving on holiday on 6th August, but if we can not meet us in any other day I will be available on next 7th August at 6.30 PM
My only problem is that I am not able to speak English very fluently so It could be quite difficult having a conversation, i may not understand what you tell me
How we can solve this problem?
Waiting for your answer, I thank you for all

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-08-07 22:08 GMT+02:00
To: <onlytrifiz@gmail.com>


I am just getting back from vacation and catching up on emails. Your account has been suspended because it was involved in a fraudulent scheme to steal Ether from users trying to participate in the Storj token sale. Here is what happened:

1. During the Storj token sale, someone started a bot in the Storj Slack that pretended to be a smart contract that would enable people to buy Storj tokens by sending Ether to the contract.
2. However, this bot was a fraud, instead of exchanging Ether for Storj tokens, when people sent Ether to the bot at the fake crowdfunding address, the bot sent the Ether to your Bittrex account. This bot did not deliver the promised Storj tokens.
3. In short, your account has been used by this bot to receive Ether from people who were tricked into sending a bot, rather than the Storj smart contract, their Ether. Because your account was the depository endpoint of this scam, we believe that either you, or someone you are working with, have tricked people into sending you Ether, and that you have defrauded them.

I am now back in the office for the foreseeable future, and would be happy to talk with you further about this. As you can see from the above, unless and until you explain how your account received the proceeds from this scam, Bittrex will not be releasing funds to you.

Joe

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

From: <onlytrifiz@gmail.com>
Date: 2017-08-09 4:27 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Hi Joe I do not know anything about the storj tokensale and about the bot who has stoled the ether with this scheme.

All my funds in my bittrex account are transferred from my poloniex account or from my personal addresses. The only transfer I did not make from my personal account is a transfer of around 13.5 eth
If you refer to these I bought these eths from a user on bitcointalk and i did not know the origin of these.

I do not understand why you said that I'm involved, seeing etherscan of this address I see the eths were sent to my account more than a month after they received them and then as you can see I have quietly provided my documents, which is not I would certainly have done if I had stolen some money.

Then as you can see just there was only one exchange with that address
There were no other moves, if it was mine there would be various deposits and whitdraw as I usually do with my personal addresses.

Also, it seems very incorrect to have blocked my account before doing these verifications, but above all I do not understand why if you just had to lock it in advance for security you did not just block the eths involved

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-14 17:12 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

I'm waiting for your answer

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-18 5:11 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Still waiting

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-08-18 8:12 GMT+02:00
To: <onlytrifiz@gmail.com>


At this point, it is clear that your account was a recipient account of Ether stolen from people who fell for a fake Storj token bot in the Storj Slack Channel as I described in my earlier email. I am still working on gathering more information, based on your email below. Please be patient while we complete our investigation.

Joe

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-18 13:59 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Hello joe, that my account is recipient account has nothing to do with it
If I steal a car and you buy it in good faith from me,without knowing that i have stolen it, you're not the guilty

----------

I have not spoken definitively with Bittrex about the matter, and they have a resolution in mind. Can we schedule time to talk by phone next week?

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

----------
From:<onlytrifiz@gmail.com>
Date: 2017-08-19 19:02 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Yes we can, but talk by phone is a problem for me. I can't speak a fluent english
Which resolution they have in mind?

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-08-19 19:23 GMT+02:00
To: <onlytrifiz@gmail.com>


I reviewed the transactions that originated from the Storj bot with Bittrex, and it is clear that at least some of the funds in your wallet were stolen from people who thought they were buying Storj. Bittrex cannot confirm that you were not involved in the theft scheme, but is willing to reach a compromise. Here is Bittrex’s plan:

1. Bittrex will remove the stolen Ether from your account, to be held in an account pursuant to further investigation or legal process.
2. Bittrex will re-enable your account for withdrawals only, and give you 15 days to withdraw your funds from the Bittrex platform.
3. After 15 days, your account will be closed.
4. You will not be able to create another account on Bittrex unless or until Bittrex approves a request to do so in writing.

I’ll let you know when your account has been re-enabled so that you can process the necessary withdrawals.

Joe

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-19 20:14 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Ok, i understand that the bittrex team cannot confirm that i'm not involved in this scheme but i'm really sorry that my account will be closed, to who i can write to create another account?
I'm waiting for re-activation of my account

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-08-19 20:41 GMT+02:00
To: <onlytrifiz@gmail.com>

It will be a few days; but I’ll let you know when it happens.

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

From:  [mailto:onlytrifiz@gmail.com]
Sent: Saturday, August 19, 2017 11:14 AM

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-24 2:37 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Ok. I'm waiting

----------
From: <onlytrifiz@gmail.com>
Date: 2017-08-28 23:54 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Still waiting... Please before August 31th if is possible beacuse i will go to London for holiday

----------
From: <onlytrifiz@gmail.com>
Date: 2017-09-01 2:40 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Still waiting......

----------
From: <onlytrifiz@gmail.com>
Date: 2017-09-07 21:12 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Joe i've been waiting for almost two months, it's unacceptable.
Please let me know something.

----------
From: <onlytrifiz@gmail.com>
Date: 2017-09-11 15:17 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Ok Joe i'm so tired.
I wait just another day after that i will open a thread of scam accusation in the international section of bitcointalk.
Trust me, bittrex team and you will not make a nice figure

----------
From: Cutler, Joseph P. (Perkins Coie) <JCutler@perkinscoie.com>
Date: 2017-09-11 19:21 GMT+02:00
To: <onlytrifiz@gmail.com>


I asked Bittrex again to initiate the planned actions below today, and will follow-up once I hear back. Thank you for your patience.

Joe

Joseph Cutler | Perkins Coie LLP
PARTNER
1201 Third Avenue Suite 4900
Seattle, WA 98101-3099
D. +1.206.359.6104
F. +1.206.359.7104
E. JCutler@perkinscoie.com

----------
From: <onlytrifiz@gmail.com>
Date: 2017-09-18 14:02 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

Still waiting. News?

----------
From: <onlytrifiz@gmail.com>
Date: 2017-09-22 16:02 GMT+02:00
To: "Cutler, Joseph P. (Perkins Coie)" <JCutler@perkinscoie.com>

I'm so tired


In a nutshell, some eth in my account come from an ethereum address that has scammed it during the storj tokensale by a bot.

I explained that I bought these eths, in fact there is only one movement from that address and a long distance since those ethes entered the account

To date no answer yet. I'm disgusted, this is a mafia

These are the funds of my blocked accounts, the one highlighted is the incriminating transaction




And this is the etherscan of the address from which I bought the eths that would steal the funds during the storj tokensale




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October 04, 2017, 12:49:09 PM
 #2

Can you paste your eth address here where do bittrex said that the stolen eth of storj was sent to you? If its okay to you, so people can see from etherscan your previous transactions.

Quote
However, this bot was a fraud, instead of exchanging Ether for Storj tokens, when people sent Ether to the bot at the fake crowdfunding address, the bot sent the Ether to your Bittrex account.

This explanation from that joe is like nothing, he's trying to say that you're the owner or something related from that bot that eth. And as what I understand you deposited to bittrex was CFI token not an actual ETH then you accused for the stolen eth? WT!



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trifiz
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October 04, 2017, 06:23:08 PM
 #3

As you can see the address of the "scambot" is that in the last screen.

The incriminating transaction is the one highlighted in both screens. You can see it on etherscan.

I bought 13.86 eths on localbitcoin and I provided this person directly to my bittrex address because I would use them to do trading, the cfi have nothing to do, I mentioned them perhaps confusing you. Was to let you know that bittrex allows me to deposit funds, but not to withdraw them


I've done research and these funds seem to be  stolen via a fake address in the storj chat during the token sale.

Despite this I have been willing to collaborate with the bittrex team and freeze the funds until the guilty one is found.
but despite this they blocked ALL the funds and still do not unlock them


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October 04, 2017, 08:28:53 PM
 #4

"Bittrex are thieves"

Well dude, you are the one who received stolen Tokens. An unpleasant situation, but i dont see any wrong done by bittrex.



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trifiz
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October 04, 2017, 10:23:01 PM
 #5

"Bittrex are thieves"

Well dude, you are the one who received stolen Tokens. An unpleasant situation, but i dont see any wrong done by bittrex.

Ahahahah I hope you're kidding.

1. Allow me to deposit but then block the funds and I can not withdraw them

2. Although they have no evidence acting as if I were the culprit

3. Block all funds in my account without notice and tell me the reason after about 1 month without answers

4. After about 4 months and dozens of continuous emails being ignored by a team that does not think about solving the problem, but only  keep my funds frozen and ignoring me

5. Having given my readiness to block eths awaiting investigations they disappeared for another month, and now i'm still without answers

Ah, and I do not understand what I have to do if I get funds that have been stolen, I'm a seller as you can see from the thread in my signature. I buy and sell everyday, I can not know the origin of any eth. it's impossible

Tell me what's right in their behavior. I'm waiting for your answer


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October 04, 2017, 11:43:19 PM
 #6

That is why it is not safe to save a big  amount in exchanges because you have no control about your wallet you can even  not recover it in using your private keys because they are the only one who can lock your wallet.. its not the same as forex that was legit and legal business that you can trust for a long time and until now they are trusted..
I was heard to someone that they having a problem with bittrex to with same issue and other issue..
Hope you can get back your funds there..

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October 05, 2017, 12:35:00 AM
 #7

Besides who is at fault or not, it's kind of ridiculous how op has to beg for an answer, frustrating to say the least.

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trifiz
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October 05, 2017, 11:31:01 AM
 #8

It is scandalous

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October 05, 2017, 11:45:57 AM
 #9

I do feel for you man, but the thing every should  know is,  handing over huge amounts of money to someone else (in this case an exchange) is never a good idea, they will always find ways to see you over, always trade smaller amounts and avoid attention, this is what I would recommend

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October 07, 2017, 06:29:42 PM
 #10

Still no answer..

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October 08, 2017, 12:50:04 AM
 #11

so I see you are still waiting for a response from them, but your most delicate problem and you should try to solve it differently and not posting here in the forum in the hope of being solved, which I think you should do is look for a lawyer and report your case to the police, at least you should do this a long time ago.


Still no answer..

Here you will not solve anything.


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October 08, 2017, 01:24:37 PM
 #12

so I see you are still waiting for a response from them, but your most delicate problem and you should try to solve it differently and not posting here in the forum in the hope of being solved, which I think you should do is look for a lawyer and report your case to the police, at least you should do this a long time ago.


Still no answer..

Here you will not solve anything.



Police? Ahahah live in italy man, the times of bureaucracy are very slow, it's time to lose

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October 08, 2017, 02:10:53 PM
 #13

You have to take legal action against bittrex, i advise you to tell your story everywhere , you can also go in '" service"  section and pay other peope to say bittrex= scam


Either they will return your money and everything ends well, or they keep your 1.5 btc but you will have at least ruined their reputation
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October 08, 2017, 02:48:07 PM
 #14

1) you still didn't post the ether address. Are  we supposed to type it from the screenshot, char by char?
2) imagine you were Bittrex. There's a fraudulent bot which scams users to send ETH to an address which happens to be your account. Why would any scammer put a recipient address into his bot which isn't his? It just doesn't make any sense.
3) did you never wonder why you receive ETH deposits, just like that? If my account started receiving deposits without me sending them, I'd get very wary

If the bot isn't yours, then how would the actual thief get access to the stolen funds?
Do you have 2fa enabled?

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October 08, 2017, 04:48:50 PM
 #15

This has great potential for abuse.

Ok, so I set up a bot and steal from countless ignorant people via spam message with promises of wealth and prosperity.

I make 500 ETH from the sheep.
I then send that ETH to any address I can find on bittrex. Users who have legit reasons to post an address on this forum for example.

so lets say I get 50 addresses from here. Send 10 ETH to each one... Now Bittrex is going to ban all of your accounts, and require you to provide
photo id and passports before they will tell you they are keeping the money, and closing your account.


I would not be out anything, as I have never put the coins in my account.


Or as happened here... I steal those coins and sell them on localbitcoin. another banned account.


Anyone else see this as a problem?
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October 08, 2017, 04:50:26 PM
 #16

1) you still didn't post the ether address. Are  we supposed to type it from the screenshot, char by char?
2) imagine you were Bittrex. There's a fraudulent bot which scams users to send ETH to an address which happens to be your account. Why would any scammer put a recipient address into his bot which isn't his? It just doesn't make any sense.
3) did you never wonder why you receive ETH deposits, just like that? If my account started receiving deposits without me sending them, I'd get very wary

If the bot isn't yours, then how would the actual thief get access to the stolen funds?
Do you have 2fa enabled?

I think what the OP is saying, the person who stole the ETH sold it to him on localbitcoin. Not that the address for the scam was his, but funds were moved from the scam address to his own.

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October 08, 2017, 05:11:24 PM
 #17

1) you still didn't post the ether address. Are  we supposed to type it from the screenshot, char by char?
2) imagine you were Bittrex. There's a fraudulent bot which scams users to send ETH to an address which happens to be your account. Why would any scammer put a recipient address into his bot which isn't his? It just doesn't make any sense.
3) did you never wonder why you receive ETH deposits, just like that? If my account started receiving deposits without me sending them, I'd get very wary

If the bot isn't yours, then how would the actual thief get access to the stolen funds?
Do you have 2fa enabled?

I probably explained to you badly and you did not understand what I said, forgive my English but I'm not native speaker
Has happened exactly what spamsucks said:

I think what the OP is saying, the person who stole the ETH sold it to him on localbitcoin. Not that the address for the scam was his, but funds were moved from the scam address to his own.

I'm a buyer/seller here on btctalk and on localbitcoin, i buy and sell some crypto every day.

I have bought these 13.86 eth from an user that has contacted me by localbitcoin and I was given them directly to my bittrex account.

As you can see this is the address of the scam: https://etherscan.io/address/0x831201ee88fdd53b25c5e1d5cfbc222c319d4330

There is only one movement from this address to my bittrex account and this movement was more than two weeks after the scam.

And yes, i have 2fa actived. My account has the highest level of verification, they have my documents and my proof of residence, so why should I do that?

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October 13, 2017, 04:05:54 PM
 #18

Still ignored..


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October 13, 2017, 04:35:58 PM
 #19

Hi

I am Enhanced user in Bittrex. They blocked my account and after I sent them ticket they told me to send the selfei with Id and a written paper( Bittrex+date ) in hand, I did so. They did not unblock me. I asked the support in Slack, this is the answer to me:   

We have your ticket @Luci - I don't have a response for you at this time

[7:22]
It will be addressed however
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October 14, 2017, 07:03:04 AM
 #20

yes bitterex is scam 100% .also my account and my friends account is disable  fo allways . we have 1 bitcoin in my account

sorry bittrex.com is big scam
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