The exchanger is quite new,also i can't see any reviews regarding your service on google.
What else is confusing me about your service is that you are not using support email based on the domain.
I mean not to assume any negative words against your exchange but it is compulsory for a user to verify newly launched services.
You can refer us to more details to make us sure about your honesty.
And there is one other thing needs to be mentioned here too. They are having a self-moderated thread.
@OP, i'm not doubting your service, nor i say you are a scammer, but, if you are running a service that has no flaws and is not by far a scam, then you shouldn't have made this a self-moderated thread. A self-moderated thread makes your service quite suspicious as it is already new around. So it would be better if you could make it a normal thread, and don't let people think your service is a scam.