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Author Topic: WEX.nz & Moneypolo.com scam my fiat ?  (Read 326 times)
WINNIE_POOL (OP)
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October 06, 2017, 12:33:47 AM
 #1

Dear all,

My account is verified via xbtce.

My wire transfer at 21 & 24-jul-2017 transfered to BTCE via Moneypolo 110k USD successful but BTCE is died and not credit, after Wex.nz recreated and now it still not resolved and I don't hear any info about my money.

My money not credit to my account in Wex.com. I created a ticket with supporter and answer from them: Contact to Moneypolo to refund.

After I created 2 tickets with Moneypolo & Moneypolo don't answer my ticket & I don't have any info about it.

Scam? How can they refund me? Who like me?
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October 06, 2017, 10:33:53 AM
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Exactly the same happened to me.

I contacted MoneyPolo 2 weeks ago, filled in some documents and sent a proof of Payment whereafter I haven't received a response anymore.

WEX Also couldn't help me.

Tried to contact MoneyPolo on Facebook, MoneyPolo Livechat, but they couldn't help me as they continuously said "the case is still under investigation."
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October 06, 2017, 10:58:08 AM
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Hi Guys,

Yes I am also in the same situation.

WEX.nz told me to go to moneypolo and fill out a ticket. I did this and since doing that I had no response.

They do not respond to any further questions.

WINNIE_POOL (OP)
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October 06, 2017, 02:38:24 PM
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how to sue them with Czec & FBI ?
I don't know Mayzus Financial, I transfer money via deposit document of btce website before 24-Jul. 26-Jul btc-e.com died and I don't received credit to now. Wex (btce) created and accept lost money via token but they don't process to credit my money transfered.
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October 08, 2017, 05:00:40 AM
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up
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October 16, 2017, 07:29:55 PM
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Still no response from MoneyPolo so I tried to contact WEX and ask them if they could contact MoneyPolo for me to solve this issue. After more then a week WEX replied the following:


Hello!
Sorry we are somewhat busy, in order to contact MoneyPolo
Best Regards,
WEX Support
Knowledge Base https://wex.kayako.com

Этo cooбщeниe WEX дocтaвлeнo Kayako .


This is ridiculous, WEX doesn't want to help me and MoneyPolo ignores my tickets. This is a very bad case. Let's work together and see what we can do, as this starts to look like a ripoff for those people who deposited fiat in the transition period.
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