Bitstamp Scam Accusation (FIXED WITH FRIENDLY RESOLUTION)

[bluedye]

I have good reason to believe BItstamp is stealing bitcoins from clients accounts. Lost access to account and then provided all documents to them and they agreed everything was ok and to give me access again. Just now they blocked my IP and disabled the BItstamp account i had been logged into from to contact them. I have made a new account and messaged them again.

If this is confirmed I will be reporting here tomorrow in exactly 24 hrs with plenty of evidence documenting this. They might not know it but I have all messages backed up.

I will also take them to court and begin a tedious legal dispute if what BItstamp has done is not rectified.

BItstamp you have 24 hrs to give me what Im owed or Ill come down on you like a ton of bricks.


EDIT: They are continuing to block all of my IP's

[dexX7]

I have good reason to believe BItstamp is stealing bitcoins from clients accounts. Lost access to account and then provided al documents to them and they agreed everything was ok and to give me access again. JUst now they blocked my IP and disabled the BItstamp account i had been logged into from to contact them. I have made a new account and messaged them again.

If this is confirmed I will e reporting here tomorrow in exactly 24 hrs with plenty of evidence documenting this. They might not know it but I have all messages backed up.

I will also take them to court and begin a tedious legal dispute if what BItstamp has done is not rectified.

BItstamp you have 24 hrs to give me what Im owed or Ill come down on you like a ton of bricks.

Let's see how this turns out. But red flags raised. Your machine seems compromised. Be careful.

[bluedye]

I have good reason to believe BItstamp is stealing bitcoins from clients accounts. Lost access to account and then provided al documents to them and they agreed everything was ok and to give me access again. JUst now they blocked my IP and disabled the BItstamp account i had been logged into from to contact them. I have made a new account and messaged them again.

If this is confirmed I will e reporting here tomorrow in exactly 24 hrs with plenty of evidence documenting this. They might not know it but I have all messages backed up.

I will also take them to court and begin a tedious legal dispute if what BItstamp has done is not rectified.

BItstamp you have 24 hrs to give me what Im owed or Ill come down on you like a ton of bricks.

Let's see how this turns out. But red flags raised. Your machine seems compromised. Be careful.

Sorry but I am definitely not compromised. That is 100%. Why is it that Bitstamp servers are blocking all IPs that I use? All they have to do is make this right and this is all over.

[maxmint]

I would be very surprised if BitStamp is involved in any shady practices. I'm pretty sure this will be clarified soon.
Have you scanned your computer for malware?

[bluedye]

I would be very surprised if BitStamp is involved in any shady practices. I'm pretty sure this will be clarified soon.
Have you scanned your computer for malware?

No problem for malware. All is clean. I would be shocked if BItstamp was involved in shady practices. Hopefully, this is just a glitch and will be fixed asap. I informed them they have 24 hrs to explain to myself and have shared this thread with BItstamp themselves.

[Raoul Duke]

We're you trying to exchange tradefortress btc for real btc? Lol

[dexX7]

How did you lose access to your account?

[bluedye]

How did you lose access to your account?

A external hard-drive of mine failed and all I was left being able to remember luckily was my account number. I was able to provide identity proof and proof of all transactions made with my bank account as well as many other random information regarding account.

EDIT: I stop here for now as I want BItstamp a chance to respond and make things right. MY next posting will either confirm the situation was resolved or I will be posting all evidence and PMs I saved.

[Deprived]

Our of interest, what huge amount of BTC are they trying to steal from you?

It must be an absolutely massive amount for them to risk their reputation by stealing from you whilst letting everyone else continue to do business as usual.

[kakobrekla]

I have said this about 50 times now, bitstamp guys are kids with css skills learning entrepreneurship skills on your teeth [thanks to MP for a wonderful quote].

I warned them about their scammy and broken trading engine a year or so ago. They have acknowledged it but its still isn't fixed, probably because it makes them more money and not because they are dumb scammy fucks.



edit:

[dexX7]

I warned them about their scammy and broken trading engine a year or so ago.

Can you provide more details please?

[hazek]

bluedye has lost access to both his Bitstamp account and his email account with which he registered his Bitstamp account. This required us to go through a KYC procedure which is now completed. After the KYC our system administrator used gmail's function of "dynamic" aliases(https://support.google.com/mail/answer/12096?hl=en) to set to his old account a new email address, particularly the gmail address which bluedye used to register a new account in order to communicate with our support desk.

This was communicated to bluedye however the instructions we gave might not have been clear enough. The instructions were as follows:

Your issue was now solved by changing the email on your account ***** to email+*****@gmail.com. You can request the login information for that account by going to the following link: https://www.bitstamp.net/account/lost_login/ and using that email address. You will receive the information to email@gmail.com.

We have now also communicated these instructions in a clearer form to bluedye in our hope that he manages to follow the steps to regain access to his account.

[dexX7]

...

Thanks for the heads up.

[kakobrekla]

I warned them about their scammy and broken trading engine a year or so ago.

Can you provide more details please?

Theres several major flaws in the design (even more in the execution of the design) of the engine. The really obvious and most retarded is grouping the prices to the second decimal place [this was alleviated to those aware with special api call after my conversation with Nejc, but certainly not fixed] and charging 0.01 usd for each order [thats potentially hiding behind the grouped price], resulting in cases where you pay more for the fee than the traded amount was worth, resulting in negative balance (which mathematically means trading fee varies from 0.4%, across 100%, over to infinity and beyond). Not even mentioning they use ceil().

There is a deeper rounding issue present also, read about it here: http://log.bitcoin-assets.com/?date=16-05-2013&display=show&bots=true#33425 (from 03:08:39 to 03:16:45).

Then you have issues such as bid>ask which only someone with iq below 80 (and im being generous) can come up with. There is two more bugs that come to mind at the moment, one was discussed on the forums and was  'fixed' after a while IIRC, go search, and the other is a bit hard to reproduce (happened to me only once or twice but I got a confirm from other traders).

So its not "Bitstamp is POTENTIALLY stealing BTC from customers!!!! BE WARNED!" but they have been stealing from your stupid faces for a long time (this is years now, i remember it like yesterday when they started and were K-LINED on freenode for being spammy fucks) - lucky for them, bitcoiners are mostly retarded.

But hey, not to worry, theres about 10-30 idiots trying to open 'another bitstamp' [yes I am quoting] so is all good, right!?

[Pmalek]

I would like to write about a problem of whitdrawing BTC to another account.. 2 times happened to me of last 6 whitdraws.. Bitcoins that i wanted to whitdraw dissapear from account and get the status SENT. But nowhere in blockchain they could not be seen. After writting to support they looked for issues and found that their server did not send any bitcoins, so after a whole day they returned bitcoins to my account, and they appologize for the inconvinience. That is really frustrating when you need funds urgently for trading...

[Bitcoin Scammer]

If this crap continues I would like permission to list them on bitcoinscammers.com if not I won't list them.

[kakobrekla]

If this crap continues I would like permission to list them on bitcoinscammers.com if not I won't list them.

A year+ is not enough? O_o


Yeah, apparently bitcoiners ARE gonners.

[Bitcoin Scammer]

Lmao a year plus works for me. I just want permission from the person who got scammed.

[bluedye]

BItstamp have been in good communication with me. All should be resolved by the end of today.

It seems there was a miscommunication at one point. I will update once more when fully fixed.

Thanks everyone for reading and thanks to BItstamp for directly addressing this issue here.

[Bitcoin Scammer]

This is GREAT NEWS! I'm glad they will resolve this for you. Let us know when they do!