Bitcoin sent to Bitcoin Cash Wallet - possibility to recover?

[Marina1996]

I used Bitconnect as a trading platform and have incorrectly transferred bitcoins over to bitcoin cash wallet.

More specifically, i used coinjar to deposit CASH over to 'bitcoin cash' wallet - hence my confusion. I know, i should've done my reading before this.

I noticed the cash transaction transferred/ converted itself into bitcoins before it was sent to the bitcoin cash wallet.

I have read about private key recoveries etc. and some trading platforms have been helpful enough to assist its members to recover their bitcoins.

Have sent a ticket to Bitconnect, a week later and no response.

Does anyone know what other methods i can use in order to recover them? They're not showing up in my bitcoin wallet nor my bitcoin cash wallet.. basically the money is out of coinjar and into no where.

[erre]

Do you have the private key of the address who you send bch to?

If you have the priv key or a seed I can help you, otherwise you need to submit a ticket

[Marina1996]

Thanks for the reply.

Will Bitconnect be the one who would have the private key - being the platform i have sent the transaction through?

Or how would i obtain the private key / or seed?

[erre]

Thanks for the reply.

Will Bitconnect be the one who would have the private key - being the platform i have sent the transaction through?

Or how would i obtain the private key / or seed?

You need the priv key of the receiving address. If i understood correctly you sent the money to an exchanger address, so the exchanger have the private keys and only the exchanger can help you. The money are still there and recover them would be simple, but you are not the owner of the address.