2017-10-11 20:37
Four days ago, I attempted to withdraw my Ethereum from HITBTC and deposit it into my Ethereum wallet elsewhere. I put the address in and received an email verification. I approved the email verification and then didn't see the Ethereum where it was supposed to have gone. I checked the transaction and saw the the address I had verified had been altered. Several of the lower case letters had been changed to Capital letters, making the address different then the one I gave and I never received my Ethereum! Apparently it was sent elsewhere, to an address I DID NOT APPROVE of. This is a MAJOR problem. HITBTC has essentially stolen my Ethereum and it was days ago that I wrote them about this. I want my Ethereum back and I want the site fixed so this doesn't happen again to anyone else. I sent HITBTC a screen shot of the address I requested my Ethereum to be sent to and a screen shot of where HITBTC actually sent it to. Has anyone else had any problems with HITBTC? Please let me know if you have.
Did you check with HitBTC though? I think you need to follow up with them. How come it was altered? Why you didn't check the address in the first place? I have ETH in HitBTC but I still didn't withdraw it as for now. This is a wake up call bro and takes for reminding us. I will double check if ever I intend to withdraw it.
Nobody has problem with HitBtc. You got notified by email about the transaction and you confirm it. Even hitbtc changed the receipent wallet address, it's your responsability to carefully read the withdraw request email before confirming the transaction. I use hitbtc since time and got no issues at all. If it's not the case, please post your proofs with further details.
Maybe its human error from the side of the OP because he did double check everything. What if the address was altered? How do you go about it? And how it the world it changed? I just it needed answers so that we can get a idea why is HitBTC is changing it as per OP he informed then where the address should go.
