For real, no one cares about them anyway and it seems xapo is cursed cause most of the moves they have been making recently seems to be going against them and their user base is dropping pretty fast.
Xapo's main usage was coming from people only being interested in their free fee structure. Now that has come to an end some time ago, there is barely any incentive to use Xapo anymore for people.
At the end of the day, every service stands free to support whatever it thinks is the best option to go for. Eventually they will find out that they have done the wrong thing, but that will take some time for them to realize.
It will require their service to enjoy less usage in order to feel the pain, and that's something already being in process. This service is slowly but surely drying out, and the only entity that can be blamed for this is Xapo itself.