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Bitcoin Forum > Economy > Marketplace > Services > Bitcoin.de - how long until support answers? SMS-TAN do not arrive
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Author Topic: Bitcoin.de - how long until support answers? SMS-TAN do not arrive  (Read 922 times)
bitsandcoins (OP)
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June 07, 2013, 09:14:57 AM
 #1
Does anyone else have this problem?
Bitcoin.de has not been answering my mails for a week by now.
They changed their aithorization system from SMS-TAN to Google Authenticator and while I can login this way I cannot transact the BTC I have purchased because I still lach authorization to do this via Google authenticator.
At the same time my SMS-TAN does not work anymore. It did so in the beginning.
naphto
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June 07, 2013, 09:53:59 AM
 #2
Wrong sub-forum
bitsandcoins (OP)
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June 07, 2013, 01:05:48 PM
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Quote from: naphto on June 07, 2013, 09:53:59 AM
Wrong sub-forum
so where should I post this?
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