xmrk2 (OP)
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June 07, 2013, 03:53:43 PM |
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yes, I know that they allow fiat withdrawals only for verified users. But their site explicitly tells: Attention Users: From May 30th 2013 all withdrawals and deposits in fiat currency will require account verification. However withdrawals and deposits in Bitcoin (BTC) do not require verification.
Yet, when I try to withdraw 2 BTC, I am informed that Not sure if you can help me in any way, at least I wanted to give warning. |
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orymh
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June 07, 2013, 04:03:23 PM |
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I successfully transferred 1.5 BTC from one Mt. Gox account to another about an hour ago, and just now I was able to send 2 BTC to an external address, so it's not a site-wide problem. You may want to submit a support request ( https://support.mtgox.com/anonymous_requests/new). |
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xmrk2 (OP)
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June 07, 2013, 04:17:00 PM |
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@orymh: it helps to know that it is not site-wide problem, just wondering whether you are verified.
I made a support request an hour ago, but who knows when they reply..
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orymh
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June 07, 2013, 04:19:08 PM |
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@orymh: it helps to know that it is not site-wide problem, just wondering whether you are verified.
I made a support request an hour ago, but who knows when they reply..
I'm not in the verification queue yet, so if you've submitted the documents for verification, that's one difference. I hope support can help! |
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escrow.ms
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June 07, 2013, 04:20:44 PM |
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I just done a 4 BTC withdrawal,got no problem, oh and btw my account wasn't verified.
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escrow.ms
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June 07, 2013, 04:29:02 PM |
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yes, I know that they allow fiat withdrawals only for verified users. But their site explicitly tells: Attention Users: From May 30th 2013 all withdrawals and deposits in fiat currency will require account verification. However withdrawals and deposits in Bitcoin (BTC) do not require verification.
Yet, when I try to withdraw 2 BTC, I am informed that Not sure if you can help me in any way, at least I wanted to give warning. Are you from USA or using proxy/vpn etc? |
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xmrk2 (OP)
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June 07, 2013, 04:37:36 PM |
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Are you from USA or using proxy/vpn etc? no, central Europe, no tor/proxy/VPN okay, so it seems only local problem, not part of something bigger But I must agree, it is an error to leave large amount of money on MtGox (or maybe on any server, but transaction fees and my laziness prevailed  ) |
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escrow.ms
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June 07, 2013, 04:44:24 PM |
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Are you from USA or using proxy/vpn etc? no, central Europe, no tor/proxy/VPN okay, so it seems only local problem, not part of something bigger But I must agree, it is an error to leave large amount of money on MtGox (or maybe on any server, but transaction fees and my laziness prevailed ) Yeah,and you only have 2 btc or more? Mt. Gox will request identification information (such as an identity card, invoices, Government issued photographic identification, utility bill, residential certificate, signed certification of cohabitation, or similar, banking information) depending on the amounts deposited on the Accounts or the presence of suspicious activity which may indicate money-laundering or other illegal activity. Identification of the bank account from which funds are transferred to the Account may also be requested. |
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jago25_98
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June 07, 2013, 04:53:43 PM |
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I've had the same problem before; account limited. I think the thing that did it was connecting from another country. I travel a lot so maybe it was that. Hopefully I'll get a chance to go back to the country I opened the account from one day to login and withdraw... I'm never submitting ID - talk about financial suicide
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xmrk2 (OP)
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June 07, 2013, 05:18:17 PM |
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ah, I see now, I was connecting from 2 places, 2 IP addresses, one of them is running Tor exit node also. So to MtGox, it appears as if I am connecting via Tor, which might be suspicious in itself. And maybe someone was doing nasty things using my IP, so I am also suspicious. OK, this may explain something... And I traded around 50 BTC in last 30 days (still not enough for them to lower trade fees ). Not a pocket change. |
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xmrk2 (OP)
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June 08, 2013, 05:33:08 PM |
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In case someone is interested, I got this reply from mtgox support, so I know this officially: If your account is pending review, there are 3 main reasons for this.You transgressed one of the following Mt.Gox rules as follows:
- You have more than one account.
- You are using services like TOR, VPN, proxies, shared address IP or any public networks
- You are not making deposits or withdrawal with your personal account. Anyway, thanks for you replies. |
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