Bittrex Exchange Breaks Silence on Banned Accounts, Questions Remain“We occasionally conduct compliance reviews and are working vigilantly to protect our service and our users from harm. As part of a compliance review, we have temporarily suspended certain accounts pending the completion of the review. The total number of suspended, closed, or banned accounts is very limited: less than 0.1% of the total accounts on Bittrex. More than 99.9% of Bittrex accounts are unaffected.”Of course, everybody realizes that the vast majority of Bittrex’s accounts are working just fine. The problem is that thousands of accounts--the 0.1 percent--were (and still are) disabled.
Real money at stakeBittrex is based in the US, so it’s understandable that compliance is important to the exchange. After all, the US is a patchwork of different regulations and laws, both at the state and federal levels.
The strange thing, though, is that Bittrex never bothered to inform the customers whose accounts they disabled of what they were doing and why. Some of the users who have emailed Cointelegraph claim to have rather large sums stored on Bittrex. One user pleaded to us:
“Please help me ... I have about six Bitcoins in my account ... I lose my money :/ Please tell Bittrex to activate my account only for 10 minutes so that we can withdraw our money...please.”A simple email from Bittrex, either before or immediately after accounts were “temporarily suspended,” would have probably gone a long way toward reassuring users that they would eventually receive access to their funds.
https://cointelegraph.com/news/bittrex-exchange-breaks-silence-on-banned-accounts-questions-remain