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Author Topic: directbet.eu - How do we reach them to settle bets?  (Read 1063 times)
surycsurycsuryc (OP)
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October 23, 2017, 05:11:29 AM
 #1

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
annguyendo25
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October 23, 2017, 09:38:35 AM
 #2

no open site
 Angry
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October 23, 2017, 01:18:39 PM
 #3

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.
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October 23, 2017, 02:13:48 PM
 #4

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

They are not active anymore, Looks like they totally abandoned the forum and left behind unsettled bets. Actually the site was already closed few months ago and I don't know why only now was the OP decided to action on his unsettled bet and some other user I saw with same case to him using newbie account.
Reid
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October 23, 2017, 03:33:39 PM
 #5

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

Yes this could be your last option for it. If ever their e-mail is still active you can try to connect with them.
I guess it will be a hard time to contact them now. You might want to consider that funds to just flew away in the air.  Grin
Please share if you will have contact with them. Thanks.
Will be following this thread.
SyGambler
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October 23, 2017, 04:28:56 PM
 #6

I really doubt that they will pay the unsettled bets , they are already inactive and the site isn't reachable anymore
not saying that Directbet is scam , but they are already out of the business so I fairly doubt that they care about paying the pending bets

The whole closing reason wasn't obvious , so probably it's a legal thing and must likely they won't show up again to pay the old bets 
DarkDays
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October 24, 2017, 01:26:45 AM
 #7

When they closed (May 21), they said

"All confirmed bets stand.  They will be settled automatically at the completion of the event, as usual."

As that was in the middle of baseball season, it's logical to believe that they are planning on honoring any and all season-long MLB bets, as I believe they honored NBA bets.

If you are anxious (I'm assuming you are looking for a confirmation so that you can hedge your bet), try to contact them via email:

support@directbet.eu
michelle@directbet.eu

If that doesn't work, try contacting SBR, they are pretty good at getting in touch with people:

https://www.sportsbookreview.com/sportsbook-complaint/
surycsurycsuryc (OP)
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October 24, 2017, 04:30:48 AM
 #8

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
RealPhotoshoper
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October 24, 2017, 05:05:28 AM
 #9

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
They are not really anticipating something like this , i mean it is clearly stated that the payout will send automatically.
Even they have decided to leave and close the service , at least leave some bitcoin for the possibility winning of active bets such as this case.
Let's see what i can do to help you out , i have a contact in instra corp a place where the domain registered .
surycsurycsuryc (OP)
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October 25, 2017, 09:43:18 PM
 #10

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
They are not really anticipating something like this , i mean it is clearly stated that the payout will send automatically.
Even they have decided to leave and close the service , at least leave some bitcoin for the possibility winning of active bets such as this case.
Let's see what i can do to help you out , i have a contact in instra corp a place where the domain registered .

Thanks, appreciate anything you can do.
It's probably wishful thinking, but I'm hopeful they'll be back an eventually honor the bet. It was a good site and they were very reliable when they were around.
longtermroi
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October 25, 2017, 10:43:57 PM
 #11

Have you tried their 1800 number?  It worked for me in the past.
DarkDays
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October 26, 2017, 01:55:53 AM
 #12

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
They are not really anticipating something like this , i mean it is clearly stated that the payout will send automatically.
Even they have decided to leave and close the service , at least leave some bitcoin for the possibility winning of active bets such as this case.
Let's see what i can do to help you out , i have a contact in instra corp a place where the domain registered .

Thanks, appreciate anything you can do.
It's probably wishful thinking, but I'm hopeful they'll be back an eventually honor the bet. It was a good site and they were very reliable when they were around.

They won't be back, but they should honor the bet.
piloder
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October 27, 2017, 06:37:08 AM
 #13

Have you tried their 1800 number?  It worked for me in the past.
Which number you are talking about? Can you post full number which is still working? They are still receiving calls even after the closure of the site  Huh

Site is totally gone and you can't be in touch with them, I think they have just left the project and their support might not be active till now.
audaciousbeing
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October 28, 2017, 03:08:36 AM
 #14

There is nothing stopping any business who has decided to close down but what should happen is that they are expected to redeem all their pledges and if they fail to do that after they promised to do that, I don't think that is falling short of scam activities. We have some projects close down that gave room for users to contact them till all issues regarding claiming of liabilities and related issues are claimed before closing down finally. They did close in the middle of the season knowing fully well a lot of people would have place bets till the end of the season which means by default, their lines should be open till the end of the season and grace period after that rather than subjecting their clients to all sorts of speculations around here.
I really doubt that they will pay the unsettled bets , they are already inactive and the site isn't reachable anymore
not saying that Directbet is scam , but they are already out of the business so I fairly doubt that they care about paying the pending bets

The whole closing reason wasn't obvious , so probably it's a legal thing and must likely they won't show up again to pay the old bets 
BitSat
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October 28, 2017, 11:05:39 AM
 #15

Have you tried their 1800 number?  It worked for me in the past.
Which number you are talking about? Can you post full number which is still working? They are still receiving calls even after the closure of the site  Huh

Site is totally gone and you can't be in touch with them, I think they have just left the project and their support might not be active till now.
They give very long time for all unsettle bets and I sure if some one have then try to send them through email and send PM here hope they will give reply if they still able to check these all otherwise its gone because now its very long time to settle things they have no phone number because its all anonymous if some one have then surely give those who waiting for bets to settled 
surycsurycsuryc (OP)
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November 03, 2017, 02:43:11 AM
 #16

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
They are not really anticipating something like this , i mean it is clearly stated that the payout will send automatically.
Even they have decided to leave and close the service , at least leave some bitcoin for the possibility winning of active bets such as this case.
Let's see what i can do to help you out , i have a contact in instra corp a place where the domain registered .

Did you have any luck finding any contact info?
BlockEye
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November 03, 2017, 03:31:21 AM
 #17

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
They are not really anticipating something like this , i mean it is clearly stated that the payout will send automatically.
Even they have decided to leave and close the service , at least leave some bitcoin for the possibility winning of active bets such as this case.
Let's see what i can do to help you out , i have a contact in instra corp a place where the domain registered .

Did you have any luck finding any contact info?

They already permanently erased their tracks and totally disconnected in all their attachment to their customer, I'm sure that they suffer major business loss that's why their closed happened in instant. Just wait next year, Maybe they plan to launch an ICO then paid all their debts on players. Just an instinct that they will do it and no solid proof.  Cheesy
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November 03, 2017, 12:30:45 PM
 #18

Does anyone know how to get in touch with DirectBet?
I heard they were honoring all of their transactions even though the site is gone and I had a long dated bet on the Astros to win the championship and wondering how I can get in touch with them to honor the bet. I have the bet confirmation email and transaction information. Am I completely out of luck on this one?
Did you try their email (support@directbet.eu). direbet admin/support isn't active here(last active august 15 - https://bitcointalk.org/index.php?action=profile;u=207436). emailing them is the only option.

The email addresses at directbet.eu bounce. And PM'ing their bitcointalk account doesn't help because they've been inactive since August. Was hoping someone knows more about who they are or how to reach them. It's not an immaterial bet... 1.2btc payout.

Also, I'm just using a newbie account because I was locked out of my account and have been unable to reset it. Waiting on response from mods.
They are not really anticipating something like this , i mean it is clearly stated that the payout will send automatically.
Even they have decided to leave and close the service , at least leave some bitcoin for the possibility winning of active bets such as this case.
Let's see what i can do to help you out , i have a contact in instra corp a place where the domain registered .

Did you have any luck finding any contact info?

They already permanently erased their tracks and totally disconnected in all their attachment to their customer, I'm sure that they suffer major business loss that's why their closed happened in instant. Just wait next year, Maybe they plan to launch an ICO then paid all their debts on players. Just an instinct that they will do it and no solid proof.  Cheesy
I don't think they will come back next year because they close all very quickly and this same happen few other sports betting sites and none of them came back here so this same happen to this good site now just leave this and try your luck with other reputable sites hope you will recover from this lost
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November 03, 2017, 02:11:36 PM
 #19

Unfortunately this happens in all walks of life not just gambling, casinos etc. If a company decides to officially cease to trade then they are no longer under any obligation to pay anybody anything.

It’s not morally right, in fact it’s totally wrong but there’s nothing anybody can do about it.

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November 03, 2017, 07:18:11 PM
 #20

I was thinking directbet.eu is dead ? The website already was closed.
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