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Author Topic: Bittrex bitcoin 24 deposit/withdrawal suspension transaction  (Read 448 times)
Cointoad (OP)
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October 23, 2017, 10:50:10 AM
 #1

Hi guys,

This morning i've send a half of bitcoin to my bittrex account. After i send it to my bittrex account , i logged in to bittrex and i noticed that bittrex suspended the bitcoin deposit/withdrawal for 24 hours because of the hard fork. (with no prior warning from bittrex, thanks a lot bittrex)
What is going to happen with that transaction? is going to be delivered to my bittrex after 24 hours or is it lost forever?? I have no experience depositing to a bitcoin adres that is temporary blocked by the exchange. What shoud i do?

thanks a lot guys

pawanjain
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October 23, 2017, 11:27:49 AM
 #2

Why would you just send it like that? You do know that the amount you are transferring is quite big and in that case you should have checked the wallet before depositing any amount to it. They didn't send the notification but it was clearly written in the wallet list.
You can only HOPE that the Bittrex team is kind enough to credit the amount to your wallet after the suspension of wallet.
You can raise a ticket now that you have made a mistake to deposit the amount to your wallet while it was under suspension.

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Cointoad (OP)
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October 23, 2017, 12:03:47 PM
 #3

Why would you just send it like that? You do know that the amount you are transferring is quite big and in that case you should have checked the wallet before depositing any amount to it. They didn't send the notification but it was clearly written in the wallet list.
You can only HOPE that the Bittrex team is kind enough to credit the amount to your wallet after the suspension of wallet.
You can raise a ticket now that you have made a mistake to deposit the amount to your wallet while it was under suspension.


It was a force of habit, i've send numerous times to exchanges to the same adres and i never had any problems. Yesterday evening i even checked bittrex and everything was ok (no mention what so ever about the bitcoin suspension) it's not that his was their first hard fork and suspension, why didn't they post this a week before on their website or even emailed us? even prior to this day? they had weeks to get the word out. This is not very professional of them. It's not much effort to get that info out. Like put " hey before the fork date, on the 23th we are going to suspend bitcoin withdrawal/deposits for 24 hours" in big letters on their website. No that was too much effort for them. Just like that suspend bitcoin deposits/withdrawals and screwing some traders. Very disappointed by them
Potato Chips
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October 23, 2017, 12:25:37 PM
 #4

Why would you just send it like that? You do know that the amount you are transferring is quite big and in that case you should have checked the wallet before depositing any amount to it. They didn't send the notification but it was clearly written in the wallet list.
You can only HOPE that the Bittrex team is kind enough to credit the amount to your wallet after the suspension of wallet.
You can raise a ticket now that you have made a mistake to deposit the amount to your wallet while it was under suspension.


It was a force of habit, i've send numerous times to exchanges to the same adres and i never had any problems. Yesterday evening i even checked bittrex and everything was ok (no mention what so ever about the bitcoin suspension) it's not that his was their first hard fork and suspension, why didn't they post this a week before on their website or even emailed us? even prior to this day? they had weeks to get the word out. This is not very professional of them. It's not much effort to get that info out. Like put " hey before the fork date, on the 23th we are going to suspend bitcoin withdrawal/deposits for 24 hours" in big letters on their website. No that was too much effort for them. Just like that suspend bitcoin deposits/withdrawals and screwing some traders. Very disappointed by them

Bittrex Posted an official statement about this furthermore a lot of people here as well as blog sites also posted about this. Some sites won't spoon feed you so you will have to wait and navigate their blogs for announcements.
Bittrex will close deposits and withdrawals of Bitcoin 24 hours prior at block 491,263 to the BTG snapshot block 491,407 occurring approximately on October 23, 11pm PT (6am UTC).

Deposits are closed but I'm sure you'll be credited once the market opens if not this is sufficient for scam accusations but bittrex won't stoop that low.
Anyways, You can send an email to them about this https://support.bittrex.com/hc/en-us/requests/new or at support@bittrex.com.

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Cointoad (OP)
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October 23, 2017, 02:20:48 PM
 #5

Why would you just send it like that? You do know that the amount you are transferring is quite big and in that case you should have checked the wallet before depositing any amount to it. They didn't send the notification but it was clearly written in the wallet list.
You can only HOPE that the Bittrex team is kind enough to credit the amount to your wallet after the suspension of wallet.
You can raise a ticket now that you have made a mistake to deposit the amount to your wallet while it was under suspension.


It was a force of habit, i've send numerous times to exchanges to the same adres and i never had any problems. Yesterday evening i even checked bittrex and everything was ok (no mention what so ever about the bitcoin suspension) it's not that his was their first hard fork and suspension, why didn't they post this a week before on their website or even emailed us? even prior to this day? they had weeks to get the word out. This is not very professional of them. It's not much effort to get that info out. Like put " hey before the fork date, on the 23th we are going to suspend bitcoin withdrawal/deposits for 24 hours" in big letters on their website. No that was too much effort for them. Just like that suspend bitcoin deposits/withdrawals and screwing some traders. Very disappointed by them

Bittrex Posted an official statement about this furthermore a lot of people here as well as blog sites also posted about this. Some sites won't spoon feed you so you will have to wait and navigate their blogs for announcements.
Bittrex will close deposits and withdrawals of Bitcoin 24 hours prior at block 491,263 to the BTG snapshot block 491,407 occurring approximately on October 23, 11pm PT (6am UTC).

Deposits are closed but I'm sure you'll be credited once the market opens if not this is sufficient for scam accusations but bittrex won't stoop that low.

Anyways, You can send an email to them about this https://support.bittrex.com/hc/en-us/requests/new or at support@bittrex.com.



It's not about spoonfeeding, i log in to bittrex exchange so the message should come through or be at the bittrex exchange, not the support site of bittrex or any other blog sites. What kind of bs is this? Why should the warning be at the support site? what kind of logic is that? People are going to the exchange not the support site of bittrex. They really missed the ball on that one. Yesterday there was no warning what so ever, this morning btc trading is suspended. That's not correct. Inform the people correctly , there are so many ways to do that. Putting it on the support site of bittrex misses it's goal. Why would i or anybody be on the support site, it's for problems not for warnings. can't believe they did this.  I have to navigate for announcements? Seriously?
AdolfinWolf
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October 23, 2017, 04:04:50 PM
 #6

Why would you just send it like that? You do know that the amount you are transferring is quite big and in that case you should have checked the wallet before depositing any amount to it. They didn't send the notification but it was clearly written in the wallet list.
You can only HOPE that the Bittrex team is kind enough to credit the amount to your wallet after the suspension of wallet.
You can raise a ticket now that you have made a mistake to deposit the amount to your wallet while it was under suspension.


It was a force of habit, i've send numerous times to exchanges to the same adres and i never had any problems. Yesterday evening i even checked bittrex and everything was ok (no mention what so ever about the bitcoin suspension) it's not that his was their first hard fork and suspension, why didn't they post this a week before on their website or even emailed us? even prior to this day? they had weeks to get the word out. This is not very professional of them. It's not much effort to get that info out. Like put " hey before the fork date, on the 23th we are going to suspend bitcoin withdrawal/deposits for 24 hours" in big letters on their website. No that was too much effort for them. Just like that suspend bitcoin deposits/withdrawals and screwing some traders. Very disappointed by them

Bittrex Posted an official statement about this furthermore a lot of people here as well as blog sites also posted about this. Some sites won't spoon feed you so you will have to wait and navigate their blogs for announcements.
Bittrex will close deposits and withdrawals of Bitcoin 24 hours prior at block 491,263 to the BTG snapshot block 491,407 occurring approximately on October 23, 11pm PT (6am UTC).

Deposits are closed but I'm sure you'll be credited once the market opens if not this is sufficient for scam accusations but bittrex won't stoop that low.

Anyways, You can send an email to them about this https://support.bittrex.com/hc/en-us/requests/new or at support@bittrex.com.



It's not about spoonfeeding, i log in to bittrex exchange so the message should come through or be at the bittrex exchange, not the support site of bittrex or any other blog sites. What kind of bs is this? Why should the warning be at the support site? what kind of logic is that? People are going to the exchange not the support site of bittrex. They really missed the ball on that one. Yesterday there was no warning what so ever, this morning btc trading is suspended. That's not correct. Inform the people correctly , there are so many ways to do that. Putting it on the support site of bittrex misses it's goal. Why would i or anybody be on the support site, it's for problems not for warnings. can't believe they did this.  I have to navigate for announcements? Seriously?

I'm pretty sure you're going to be fine once they reactivate the depositing / withdrawing of bitcoin, and that you'll be accordingly credited.

https://support.bittrex.com/hc/en-us/articles/115000233911-What-does-it-mean-when-a-wallet-is-in-maintenance-

This article should satisfy you, where they explicitely state it will be given once they turn the wallet back on.

J. Cooper
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October 23, 2017, 06:32:17 PM
 #7

Why would you just send it like that? You do know that the amount you are transferring is quite big and in that case you should have checked the wallet before depositing any amount to it. They didn't send the notification but it was clearly written in the wallet list.
You can only HOPE that the Bittrex team is kind enough to credit the amount to your wallet after the suspension of wallet.
You can raise a ticket now that you have made a mistake to deposit the amount to your wallet while it was under suspension.


It was a force of habit, i've send numerous times to exchanges to the same adres and i never had any problems. Yesterday evening i even checked bittrex and everything was ok (no mention what so ever about the bitcoin suspension) it's not that his was their first hard fork and suspension, why didn't they post this a week before on their website or even emailed us? even prior to this day? they had weeks to get the word out. This is not very professional of them. It's not much effort to get that info out. Like put " hey before the fork date, on the 23th we are going to suspend bitcoin withdrawal/deposits for 24 hours" in big letters on their website. No that was too much effort for them. Just like that suspend bitcoin deposits/withdrawals and screwing some traders. Very disappointed by them

Bittrex Posted an official statement about this furthermore a lot of people here as well as blog sites also posted about this. Some sites won't spoon feed you so you will have to wait and navigate their blogs for announcements.
Bittrex will close deposits and withdrawals of Bitcoin 24 hours prior at block 491,263 to the BTG snapshot block 491,407 occurring approximately on October 23, 11pm PT (6am UTC).

Deposits are closed but I'm sure you'll be credited once the market opens if not this is sufficient for scam accusations but bittrex won't stoop that low.

Anyways, You can send an email to them about this https://support.bittrex.com/hc/en-us/requests/new or at support@bittrex.com.



It's not about spoonfeeding, i log in to bittrex exchange so the message should come through or be at the bittrex exchange, not the support site of bittrex or any other blog sites. What kind of bs is this? Why should the warning be at the support site? what kind of logic is that? People are going to the exchange not the support site of bittrex. They really missed the ball on that one. Yesterday there was no warning what so ever, this morning btc trading is suspended. That's not correct. Inform the people correctly , there are so many ways to do that. Putting it on the support site of bittrex misses it's goal. Why would i or anybody be on the support site, it's for problems not for warnings. can't believe they did this.  I have to navigate for announcements? Seriously?

I'm pretty sure you're going to be fine once they reactivate the depositing / withdrawing of bitcoin, and that you'll be accordingly credited.

https://support.bittrex.com/hc/en-us/articles/115000233911-What-does-it-mean-when-a-wallet-is-in-maintenance-

This article should satisfy you, where they explicitely state it will be given once they turn the wallet back on.
Yeah you should be fine, there's no way that bittrex is going to take your money and run off with it. You will most likely be credited after the bitcoin gold has forked (that's in 2 days). The only downside to this small error is that you will be losing out on the bitcoingold that bittrex will distribute to everyone who had any bitcoin in their wallets before they closed the deposit wallets.
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October 24, 2017, 02:51:50 AM
 #8

Cointoad, everything will be alright, but keep your TXID ready in case there are complications when your BTC wallet on Bittrex comes online again.

To help you relax send support an email with your TXID and tell them about your situation. Make sure to have their auto-reply email ready. That will be your proof that they have received your message.
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October 24, 2017, 02:55:19 AM
 #9

Bittrex did warn everybody yesterday or the day before about deposits being suspended while they did their snapshot, everything is back online now so if it hasn't already your transaction should be on it's way to your account, it should become a habit to check the status of the receiving wallet if you own it when sending any amount to ensure things like this you are aware of but don't worry it will all be okay.


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