Yeah, but they have my XMR. So your telling me if you went to the bank, handed them a $100 bill and said, "please deposit this into account #012345678 and instead of doing so, they just decided to keep it because you didn't tell them the name of the persons account, you would be OK with that?
The least they could do is say, Hey, we need to know the name of the person on the account so we can deposit the money.
Obviously XMR doesn't REQUIRE a payment ID.
And at the end of the day. They are the ones keeping my money. Not the web wallet.
The thing is you made a mistake already by sending your monero without including an option that Cryptopia insists on. I dont think your funds are lost. Cryptopia are a decent and legit company. You should contact them or open a support ticket, it may take a while but eventually they will credit your account.
I did open a support ticket. Hopefully you are correct. I haven't done much trading with them before, so no sure what to expect. Maybe I'm just unlucky but have had nothing but bad experiences so far with them. They questionably delisted signatum, although I only had a test amount there, but that was still disappointing. Then I went to deposit my Hush the other day when I saw it was spiking, but the wallet was disabled so I could do nothing with it. Now this....IDK, just seems like a lot of issues, but the respect you guys have for them is encouraging that I will eventually see my XMR again someday...
