Bitmain Antminer - customs clearance problems

[Cassuchi]

My struggle with the Polish customs was stopped by failure. In the last letter they wrote that the product does not declare the requirements and may be dangerous to others. The only option they offered was to return to China. DHL behaves passively and in every way only delays the process.

[1715141802]

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[1715141802]

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[Gmystix]

Has anyone solved the problem? I have the same in Estonia.

[amrharaba]

Same problem in Estonia as well, just got contacted regarding it.

I replied to DHL with this link that has all certificates and waiting for the reply.

https://support.bitmain.com/hc/en-us/articles/224442167-Certificate-of-Conformity-for-S9

Guys in Estonia, did anyone of you check if we'll get a refund if the parcel is sent back to Bitmain ?

[Gmystix]

You will get reply, that you need send them RoHS 2011/65/EU nõuetele vastavust tõendav katseprotokoll (test report). It doesn't exist. DHL will offer to return parcel back and pay for the shipment to China. China will ask you to pay import fees for parcels and you will not get refund.

[amrharaba]

DHL replied that Tehnilise järelvalve Amet does not allow these products in Estonia.

They didn't ask for any document, do you think it would help if I contact Tehnilise järelvalve Amet directly and provide them with the documents ?

Also did you get any reply from Bitmain saying that they don't allow a refund ?

[Gmystix]

You can try, but nothing helps. TJA needs RoHS 2011/65/EU TEST REPORT. None has it. It doesn't exist.
Bitmain said when you placed an order, you agreed with no refund.

[Gmystix]

Please write your email for details.

[amrharaba]

Amr-haraba@hotmail.com

I just called Tehnilise järelvalve Amet and they said that they received an update about this today morning and the agent told me to contact him later on in the evening.

He said most probably the Antminer issue will be solved, however the power supply still doesn't have this ROHS document and most probably will have to be returned back.

Advised me to call him back in about 5 hours after he goes through the update they received this morning

[xmoffe]

Same problem in Estonia as well, just got contacted regarding it.

I replied to DHL with this link that has all certificates and waiting for the reply.

https://support.bitmain.com/hc/en-us/articles/224442167-Certificate-of-Conformity-for-S9

Guys in Estonia, did anyone of you check if we'll get a refund if the parcel is sent back to Bitmain ?

Try this https://support.bitmain.com/hc/en-us/article_attachments/360002277013/SZARR180228005-01-RoHS_test_report.pdf and let me hear if this is what they need?

[Maciek1172]

Did somebody have a some updates for the topic and suceed to pass customs with DHL in Poland ? Any addvices could be helpfull or contact to customs offices other than DHL which are familiar with problem could be greatfull.