Cannot send BTC from 2.9.3 wallet

[LittlewolfRaven]

I installed electrum 9.3.1(stand alone) on  Windows 7, transferred some BTC into it and now I can’t move any off. When I try to send to an address a request for 2fa code appears but I never had one set up. Tried to restore from seed but once I enter my seed and click next the screen will just prompt “please wait” and nothing ever happens. Also I can’t view my seed from my wallet, it’s simply greyed out. This is all new to me so any help would be greatly appreciated. Thanks in advance

[1714940650]

1714940650

[1714940650]

1714940650

[1714940650]

1714940650

[HCP]

You have setup a 2FA wallet. It probably says on the title bar of the Electrum window [2fa]...

When you type your seed in, before you click next, does it say "seed type: 2fa"??

To set this wallet up you would have had to create a Google Authenticator entry using the 2FA key from TrustedCoin, you cannot complete the wallet setup/creation without entering a valid 2FA Google Authenticator code!

To get around the issue, try and restore your wallet, choose "Wallet with two factor authentication"... choose "I already have a seed""... Andwhen it asks if you want to "keep" or "disable" 2FA functionality, select "DISABLE".

If you're still getting "please wait", that's most likely a directory permissions error... Try running the app as Administrator and/or using the Windows Full Installer instead of standalone.

I would also recommend that after you get your "disabled" wallet restored... That you create a new "standard" wallet with a new (standard) seed and send all you coins to the new wallet to prevent any issues in the future

[LittlewolfRaven]

Ok, I tried following your suggestions and still was not able to get my coin from default wallet to new wallet so I decided to delete electrum and all files and restore from seed. Now my restored wallet shows a zero balance, could the coins somehow have been transferred into a new wallet? I feel like I’ve screwed up big time here and lost everything... full blown panic mode setting in PLEASE HELP!

[LittlewolfRaven]

Figured this whole debacle out. It was the extended seed, wallet fully recovered!! Thank you!