CoinJar - Australia's first VC-backed Bitcoin startup

[zhoutong]

Congrats on the milestone,

Love the service,

I would like to ask one thing, When selling BTC can you give the option to choose the amount of BTC or AUD rather than just AUD?
This would make selling alot easier,

Cheers,

+1

I often go to sell my btc and forget instantly how much I currently have so I have to go back to the coinjar wallet and double check (about 5 times because of my memory).
Also when selling BTC it would be good to place orders, as I am often refreshing to get that 1$ extra when the price is fluctuating.

Done! We have deployed the feature just now. You can choose to place buy or sell orders in both AUD and BTC. In most cases you should get the exact amount, but fluctuations can also happen in which case you can always cancel and create the order again. (This is a tricky feature to implement because Filler and Checkout platforms are entirely independent and they don't trust each other.) Thanks!

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[Ego]

Done! We have deployed the feature just now. You can choose to place buy or sell orders in both AUD and BTC. In most cases you should get the exact amount, but fluctuations can also happen in which case you can always cancel and create the order again. (This is a tricky feature to implement because Filler and Checkout platforms are entirely independent and they don't trust each other.) Thanks!

Yay I have been waiting for this feature. Thanks Guys

[skitchen]

Keep it up guys! An Aussie BTC start-up gives inspiration.

[stripykitteh]

Wow, you guys hit the million quickly. I used you again today to sell some coins, keep up the good work!

[Skinnkavaj]

Sounds very good.
When is more songs comming from Zhoutong? Maybe som rap about Coinjar?   

[skitchen]

Done! We have deployed the feature just now. You can choose to place buy or sell orders in both AUD and BTC. In most cases you should get the exact amount, but fluctuations can also happen in which case you can always cancel and create the order again. (This is a tricky feature to implement because Filler and Checkout platforms are entirely independent and they don't trust each other.) Thanks!

Personally I don't find the new implementation very helpful.

It'd be nice to be able to figure out the conversion rate without clicking the 'request quote' button. On other websites I am able to input BTC or AUD and immediately find out what I am going to be purchasing and for how much before clicking any submit buttons or making any actual deposits.

[tobyaus]

Unable to sell bitcoin on Coinjar since drop. Says the global maximum has been reached.
I used an old quote to get to the screen. Clicked requote and somehow got an old rate and sold 3 Bitcoins for 105aud each .... Zhou you able to resolve this by cancelling that sale?


Lodged a support ticket for it.

[tobyaus]

No response yet on if I will get this confusing bitcoin quote fixed. Looks like it won't go through anyway as they have a 20k per day sale limit which was hit today.

From Coinjar's FAQ.

I'm getting an error "Global maximum reached" when selling bitcoin.
Modified on: Thu, Sep 5, 2013 at 6:54 PM

Looks like today's been a popular day for selling bitcoin. CoinJar has reached its limit of allocated bitcoin sell orders for today ($20,000 as of 28/8/2013). Try checking back in 6-12 hours.

[zhoutong]

No response yet on if I will get this confusing bitcoin quote fixed. Looks like it won't go through anyway as they have a 20k per day sale limit which was hit today.

From Coinjar's FAQ.

I'm getting an error "Global maximum reached" when selling bitcoin.
Modified on: Thu, Sep 5, 2013 at 6:54 PM

Looks like today's been a popular day for selling bitcoin. CoinJar has reached its limit of allocated bitcoin sell orders for today ($20,000 as of 28/8/2013). Try checking back in 6-12 hours.

I have replied to the support ticket, but will clarify here again just in case.

The actual quote for the transaction was correct and since you paid for it, we will send you the exact amount of AUD that you requested. However there was a presentation error in Filler because the exchange rate requote was not updated by the Filler system. CoinJar Filler is showing a larger BTC amount than what you have actually paid, and hence the exchange rate is much lower than actual (which is about 131.06).

Please also check your Bitcoin transaction history to see that you have paid the correct amount.

We are working on an update to address this issue. Requotes have been very rare but we agree that it's important to handle these situations smoothly. Thanks!

FYI, CoinJar Filler uses CoinJar Checkout to process sell orders (we use our own APIs to build the thing).

[Monetizer]

I have done bank transfers using your site before to buy bitcoins but I can't anymore. Why is this?

[🏰 TradeFortress 🏰]

Sold a couple of BTCs via coinjar, awesome service!

[zhoutong]

I have done bank transfers using your site before to buy bitcoins but I can't anymore. Why is this?

CoinJar now requires customers to be identified in order to use bank transfers to make deposits. However, cash deposits will still be available for all customers regardless of identification process. Identification is secure and optional.

[mem]

Well thanks to mtgox's inability to do cashouts and btc-e having bitcoind offline for over 24 hours I finally decided to give coinjar.io a whirl.

I have to make the following statements:

• I do have reservations about zhoutong, but the PR team behind coinjar.io have been great at engaging the community directly without side stepping any questions, they have also gone to above reasonable lengths to ensure they are easy to contact.
• For someone living in AU, it does seem to be an extremely convenient cash out method
• The rates are good to fair.
• Im unfamiliar with their coin hosting service, but it seems to work well.
• Trust for the site can be limited to whatever you feel comfortable depositing, I suggest doing regular increments as opposed to huge dumps.
• The UI is clean, but it needs a touch more work. That being said, after 1-2 transactions its very easy to find your way around.
• 3 Test cashouts later with a 4th just started and I have to say, the transfer time for me as a bankwest customer is 1-2 business days, very convenient

So, consider me your grumpiest most cynical sceptic that still likes to think of himself as "reasonable" ......Im impressed. 
Keep up the great work and I shall continue to use this nice service in bigger increments as my trust builds.

[zhoutong]

Well thanks to mtgox's inability to do cashouts and btc-e having bitcoind offline for over 24 hours I finally decided to give coinjar.io a whirl.

I have to make the following statements:

• I do have reservations about zhoutong, but the PR team behind coinjar.io have been great at engaging the community directly without side stepping any questions, they have also gone to above reasonable lengths to ensure they are easy to contact.
• For someone living in AU, it does seem to be an extremely convenient cash out method
• The rates are good to fair.
• Im unfamiliar with their coin hosting service, but it seems to work well.
• Trust for the site can be limited to whatever you feel comfortable depositing, I suggest doing regular increments as opposed to huge dumps.
• The UI is clean, but it needs a touch more work. That being said, after 1-2 transactions its very easy to find your way around.
• 3 Test cashouts later with a 4th just started and I have to say, the transfer time for me as a bankwest customer is 1-2 business days, very convenient

So, consider me your grumpiest most cynical sceptic that still likes to think of himself as "reasonable" ......Im impressed. 
Keep up the great work and I shall continue to use this nice service in bigger increments as my trust builds.

Thanks for your nice feedback. We are still improving everyday and we expect the service will be even better over time. It's our vision to bring digital currency like Bitcoin to the real world.

As for your reservations, I completely understand. CoinJar is my fresh start. You can trust that my co-founder and our investors have made a good decision to work with me to contribute to the Bitcoin economy.

[mem]

Thanks for your nice feedback. We are still improving everyday and we expect the service will be even better over time. It's our vision to bring digital currency like Bitcoin to the real world.

As for your reservations, I completely understand. CoinJar is my fresh start. You can trust that my co-founder and our investors have made a good decision to work with me to contribute to the Bitcoin economy.

Keep up the fantastic work Zhoutong and Coinjar.io team.

[redmetal]

Once again I have had fantastic service purchasing through CoinJar

Keep up the great work guys, things will only get better from here

[mem]

Sold 1 btc last night, sales order still showing as pending this morning.



I'll chase up zhoutong and see whats what.

[zhoutong]

Sold 1 btc last night, sales order still showing as pending this morning.



I'll chase up zhoutong and see whats what.

CoinJar is a participant of the Direct Entry system through our bank NAB. We only clear our books once every business day because otherwise it would make no difference in processing time. In most situations proceeds from Bitcoin sell orders should be received by the end of next business day.

I can see that your payment has been released.

[mem]

Sold 1 btc last night, sales order still showing as pending this morning.



I'll chase up zhoutong and see whats what.

CoinJar is a participant of the Direct Entry system through our bank NAB. We only clear our books once every business day because otherwise it would make no difference in processing time. In most situations proceeds from Bitcoin sell orders should be received by the end of next business day.

I can see that your payment has been released.

And confirmed, Thanks again Zhou.

[jubalix]

ok been using coinjar for a while now, pretty good, nice interface, though a tad confusing, buy bitcoins/sell bicoins would be easier inmho that filler, and buy and sell nested under that

noticed

[1] CBA fell off, exactly what happened, I could not see the full story ITT
[2] So NAB now?
[3] Read TF's comments, would like a private key option....
[4] The rates are good 2% but even with PIP points at 2, not sure how you do it....I mean where are you buying from?
[5] Since the engineer left, who is doing the codebase? It looks like a lift from coinbase, but still alooot of work to keep it all running and mod it to Oz banks, do you hire people in?

I admire your efforts to date...!