Just for the record, there is no need to create different Threads with the same issue.
https://bitcointalk.org/index.php?topic=2335421I hope that you will find a solution but i dought that it will be through here.
You should contact their Support with an e-mail, you stand a better chance this way.
2 thread for same problem? LoL
Indeed, contact their support or post on their ANN thread (
https://bitcointalk.org/index.php?topic=1557900.0) will be better than created 2 thread with the same content. However, it seems liqui account has been inactive since September 26 (
https://bitcointalk.org/index.php?action=profile;u=842080)
Next time, you should buy an altcoin through a famous exchanges such as bittrex, livecoin, HitBTC, poloniex or local exchange in your country.