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这几天在C-CEX平台转出的ETC都没有到帐系统发送的ETC哈希值在区块浏览器上查#
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Topic: 这几天在C-CEX平台转出的ETC都没有到帐系统发送的ETC哈希值在区块浏览器上查# (Read 128 times)
YunZunjiage168
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这几天在C-CEX平台转出的ETC都没有到帐系统发送的ETC哈希值在区块浏览器上查#
November 01, 2017, 01:47:59 PM
#1
您好!支持。我是C-CEX.COM中国区客户,之前跟你联系用的英语的翻译软件,在翻译的过程中一定有不同之处,所以你可能没有完理解我想表达的问题。今天我用中国的文字向您表达我在C-CEX 遇到的问题。
我在北京时间2017-10-28 21:41:52 向0xe4b9edbe38464a0b371070d9ef90e28ce96e9ada 转入100.01个ETC,然后我进入我的邮箱点击的了链接,系统记录了交易的ID是(0x9467c9010b2d56fdda37a6585326708f5fff265fc268820db3b01d1ae51fe8ca) 但是我等了很长时间都没有收到,于是我在2017-10-29 00:52:09向支持反应了这个问题,我的票证编号是:519471 结果还是没有解决问题。我在想是不是收款的地址有问题,于是我在2017-10-29 10:36:02又向 0xd316f1d168460d2a0427570af7ea7f5eb3b9bb22 地址转了53个ETC,结果还是没有收到,于是我又向支持反应了这个问题,支持还是没有给我解决。然后我又抱着试一试的态度又在2017-10-31 12:49:19向0xd316f1d168460d2a0427570af7ea7f5eb3b9bb22 转入了0.02个ETC结果还是没有收到,我在WWW.bit bank.com 进行了ETC哈希值查询,贵平台发给我的
(0x9467c9010b2d56fdda37a6585326708f5fff265fc268820db3b01d1ae51fe8ca)
(0xddf8d4f8f14287c81b325bd3f32e257f66fff8f398d14868619b0f9b326980dc)
(0xd883698e03267f8dc42cad1ddf47f4a84e1afb666d1085dd3c57187838e1de68)
这三个ETC的哈希值根本就查询不到,所以可以判断出我转的地址是没有问题的,而是贵平台发给我的ETC哈希值有问题,所以我真心的希望支持帮我解决一下这个问题,我现在不敢做任何的操作,我要对我的资产负责。
贵平台是国际平台,我相信这个问题一定会圆满解决的。谢谢!
以上是我向平台反馈的信息,平台的回复就像个机器人回复似的,每次回复的都一样,国际平台的服务不至于这样吧?
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这几天在C-CEX平台转出的ETC都没有到帐系统发送的ETC哈希值在区块浏览器上查#
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