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Author Topic: Bittrex withdrawals denied  (Read 662 times)
rohqit (OP)
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November 05, 2017, 04:21:31 PM
 #1

So I signed up for bitrrex about a month ago and went through the process of submitting my license for verification. Everything was approved and have been trading there for last month with no problems including being able to withdraw. Today woke up and logged to be greeting with a withdrawals denied message along with this :

"We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account."

Huh? how in the world could they not "match" my valid license information Huh  Any only now after a month while I have thousands sitting there waiting for this fork???

So now I have gone through the enhanced verification and had to resubmit my license again along with a pic.

Finally received verification again, but taking my coins off this exchange ASAP.

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November 05, 2017, 05:00:02 PM
 #2

It's somehow a returning problem with Bittrex nowadays. I know it's the government pushing things in the background, but due to Bittrex's poor initial verification process, they some times even accept requests without actually looking through your details properly. In other words, instead of telling you that your details don't match up (even when they in reality are correct details) initially, they will do so at a later point, which I find 1) very amateurish, and 2) quite shady to a certain extent. I can definitely understand that you don't want to use Bittrex again. What do you mean with you having 'received' verification again? Does that mean you have successfully withdrawn all your funds, or just submitted a new verification request?
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November 05, 2017, 06:01:41 PM
 #3

So I signed up for bitrrex about a month ago and went through the process of submitting my license for verification. Everything was approved and have been trading there for last month with no problems including being able to withdraw. Today woke up and logged to be greeting with a withdrawals denied message along with this :

"We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account."

Huh? how in the world could they not "match" my valid license information Huh  Any only now after a month while I have thousands sitting there waiting for this fork???

So now I have gone through the enhanced verification and had to resubmit my license again along with a pic.

Finally received verification again, but taking my coins off this exchange ASAP.


I think this is not a major problem.My friend suffer this problem.then he tried to withdraw his money after 1 month and that time he didn't faced any problem.The problem solved automatic.You can contact with their support. Hope your problem will solved soon.
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November 05, 2017, 10:15:08 PM
 #4

they are having a lot of issues with the law, i dont know why you are still using bittrex, a lot of exchanges are being shutted down and they are lossing a lot of money, but bitcoin keeps rising, i dont understand the real purpose of this, but of course that bittrex needs a financial legal advice as soon as possible because a lot of people are not able to withdraw their money from there, and this is very shady and makes bad advertising about theirselves.
but they are still one of the best exchanges of cryptos that are still online.

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November 05, 2017, 10:24:32 PM
 #5

they are having a lot of issues with the law, i dont know why you are still using bittrex, a lot of exchanges are being shutted down and they are lossing a lot of money, but bitcoin keeps rising, i dont understand the real purpose of this, but of course that bittrex needs a financial legal advice as soon as possible because a lot of people are not able to withdraw their money from there, and this is very shady and makes bad advertising about theirselves.
but they are still one of the best exchanges of cryptos that are still online.

For the important reason, the bittrex requirements is very complicated right now. The more daily trade volume on the bittrex gets move into the another exchange site just like binance.
My friend got ban due to the unknown reason and he has verified his own account. That doesn't make sense the bittrex just ban with a security reason rather than gives an actual reason about that, I move toward another exchange site.
I'm not use it again right now. But i just think about the bittrex based on the US exchange site which makes them to strict the users caused by the regulation.

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November 05, 2017, 11:53:14 PM
 #6

So I signed up for bitrrex about a month ago and went through the process of submitting my license for verification. Everything was approved and have been trading there for last month with no problems including being able to withdraw. Today woke up and logged to be greeting with a withdrawals denied message along with this :

"We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account."

Huh? how in the world could they not "match" my valid license information Huh  Any only now after a month while I have thousands sitting there waiting for this fork???

So now I have gone through the enhanced verification and had to resubmit my license again along with a pic.

Finally received verification again, but taking my coins off this exchange ASAP.


I've been joining bittrex for a while.
has never experienced any problems after verification.
most likely the emergence of this problem because you often compose IP when you login,
so the bittrex security system refuses when you log in using the new IP address,
maybe that's the most plausible reason

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CyberKuro
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November 06, 2017, 12:58:01 AM
 #7

I have withdrawn all funds from bittrex since 2 months ago, fortunately before all of these problem occurs.
I've never verify id to register and just use this site for trading before.
And then, people claim bittrex disabled accounts, blocks accounts and denied withdrawals due to id verification doesn't match, or customers still not fulfill all the documents which required. Seems like government or legal authority keep pushing exchanges with billions of dollars transactions to being in accordance with the law about KYC and AML.
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November 06, 2017, 01:52:51 AM
 #8

mate
Bittrex gone scam more than 2 weeks ago
just look at the different Forum Sections, more than 40-50 topics about their fraud
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November 06, 2017, 05:06:00 AM
 #9

"We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account. "

I'm also getting this message despite providing verification information as exactly on my license. (Which is 100% up to date & legally correct.)

(of which i only did because i'd really like to get back what i deposited, and now i'm regretting giving to them since it failed anyways)

Signs of Bittrex incompetence is everywhere, clearly even with their "public record provider" - which is probably some form of equifax based on its shittyness.



pinkflower
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November 06, 2017, 05:18:01 AM
 #10

Maybe theres a glitch in their verification process. Their verifier is a from third party thats also being used by other fiat ewallet solutions.

I honestly havent used Bittrex since verifying my account but I am happy to tell you that Poloniex's withdawals are now working without any delay.

All you need to do is to contact support and tell them your problem. I am sure they will fix it within 3 days.
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November 06, 2017, 06:49:15 AM
 #11

Maybe theres a glitch in their verification process. Their verifier is a from third party thats also being used by other fiat ewallet solutions.

I think it's more than that. Previously, if they could not verify you based on public records, you could be whitelisted by verifying your mobile phone number. Now, it seems like that is no longer good enough. I'm really glad my Bittrex account is empty; I don't think I'll be going back. I have a basic account, but I absolutely do not trust them to keep my SSN or passport safe.

So, given all the recent changes and account lockings (and the total silence from Bittrex), it's just not worth trading there anymore. I just wish Changelly and Shapeshift (and other similar services) were quicker to add coins.
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November 06, 2017, 07:23:27 AM
 #12

How can was already enhanced account be requested again for the second time. I think beforehand you have not enhanced the account, maybe just basic. So what's it going after you've verified the second time? Is everything done?

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November 06, 2017, 07:33:28 AM
 #13

mate
Bittrex gone scam more than 2 weeks ago
just look at the different Forum Sections, more than 40-50 topics about their fraud

I'm worried that there is something more nefarious going on. I've also seen multiple threads in recent days about Poloniex fully disabling withdrawals for people as well. And the fact that both exchanges are simply silent for several weeks as all of us speculate why accounts are being disabled..... that smells a lot like involvement from US law enforcement or regulators. They are both based in the US.

One of the issues is residency in Iran. And I have no idea how Bittrex will sort that out. But there are lots of other people facing these issues with no such common threads. With all this attention on cryptocurrencies right now, it seems like a bad time to expose too much of your holdings to these exchanges.
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November 06, 2017, 08:58:05 AM
 #14

So I signed up for bitrrex about a month ago and went through the process of submitting my license for verification. Everything was approved and have been trading there for last month with no problems including being able to withdraw. Today woke up and logged to be greeting with a withdrawals denied message along with this :

"We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account."

Huh? how in the world could they not "match" my valid license information Huh  Any only now after a month while I have thousands sitting there waiting for this fork???

So now I have gone through the enhanced verification and had to resubmit my license again along with a pic.

Finally received verification again, but taking my coins off this exchange ASAP.



I actually used my account on bittrex without any verification for ages and never had any problems in terms of withdrawals whatsoever. But one day when i logged in it told me that i had to apply for basic verification, which i didn't pass even though i have done everything correctly.

It's quite weird honestly, and the fact that they can't match up a legit profile with the info you provide is just crazy.

Bittrex is a big no no for anonymous bitcoin traders that aren't comfortable with providing their ID.
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November 07, 2017, 03:20:32 AM
 #15

Maybe theres a glitch in their verification process. Their verifier is a from third party thats also being used by other fiat ewallet solutions.

I think it's more than that. Previously, if they could not verify you based on public records, you could be whitelisted by verifying your mobile phone number. Now, it seems like that is no longer good enough. I'm really glad my Bittrex account is empty; I don't think I'll be going back. I have a basic account, but I absolutely do not trust them to keep my SSN or passport safe.

So, given all the recent changes and account lockings (and the total silence from Bittrex), it's just not worth trading there anymore. I just wish Changelly and Shapeshift (and other similar services) were quicker to add coins.

I am actually happy that Bittrex is becoming really strict with their ID requirements. For those who arent aware, the darknet has a lot of stolen IDs for sale and they're very affordable. From my perspective, there might be some users on Bittrex that are possibly using fake identities to have their accounts verified.
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November 07, 2017, 03:29:59 AM
 #16

i think this problem is just temporary and now its solved. i don't think that bittrex will make their customer disappointed with a little problem and i am sure that bittrex is trying hard to solve every problem they had. and for customer, i think we need to enhanced our account so we don't have any problem in future and we can protect our account from anything bad that might be happen. just imagine, do you want to let a thief come into your house because you don't secure your house to prevent bad guys to stolen your stuff? this is the same with our account in every exchanges especially if we have a lot of bitcoin inside, we need to secure our account and one of the way its by enhanced our account so when bittrex needs verification, we can send it to them and the problem can solved with fast.



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rapidleech
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November 07, 2017, 11:15:48 AM
 #17

i think this problem is just temporary and now its solved. i don't think that bittrex will make their customer disappointed with a little problem and i am sure that bittrex is trying hard to solve every problem they had. and for customer, i think we need to enhanced our account so we don't have any problem in future and we can protect our account from anything bad that might be happen. just imagine, do you want to let a thief come into your house because you don't secure your house to prevent bad guys to stolen your stuff? this is the same with our account in every exchanges especially if we have a lot of bitcoin inside, we need to secure our account and one of the way its by enhanced our account so when bittrex needs verification, we can send it to them and the problem can solved with fast.

it not solved!
my funds blocked more than 27 days and they do not answer to my ticket
this site is scam

https://bitcointalk.org/index.php?topic=463202.1400
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November 07, 2017, 11:40:28 AM
 #18

I am actually happy that Bittrex is becoming really strict with their ID requirements. For those who arent aware, the darknet has a lot of stolen IDs for sale and they're very affordable. From my perspective, there might be some users on Bittrex that are possibly using fake identities to have their accounts verified.

I'm not sure I follow your logic. Why would I care if people are using fake documents to verify? That's between Bittrex and regulators. Them becoming stricter just means that Basic Verification is becoming meaningless.

And you're only thinking about the darknet and stolen IDs from one angle. The other angle is this: How can we trust Bittrex to store our data properly? Look at what's happened to Equifax, for instance. Bittrex is just a fly-by-night altcoin exchange. I'd hate sending them my driver's license, SSN, etc. My documents could easily end up on the darknet that way.
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November 08, 2017, 03:02:47 AM
 #19

I am actually happy that Bittrex is becoming really strict with their ID requirements. For those who arent aware, the darknet has a lot of stolen IDs for sale and they're very affordable. From my perspective, there might be some users on Bittrex that are possibly using fake identities to have their accounts verified.

I'm not sure I follow your logic. Why would I care if people are using fake documents to verify? That's between Bittrex and regulators.

Them becoming stricter just means that Basic Verification is becoming meaningless.

And you're only thinking about the darknet and stolen IDs from one angle. The other angle is this: How can we trust Bittrex to store our data properly? Look at what's happened to Equifax, for instance. Bittrex is just a fly-by-night altcoin exchange. I'd hate sending them my driver's license, SSN, etc. My documents could easily end up on the darknet that way.

You should care because you could be tagged as one of them and Bittrex would then require you to go through the verification process all over again.

US regulators will come after exchanges that dont follow KYC/AML requirements. So Bittrex has no choice but to comply.

Thats another topic.
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November 08, 2017, 03:10:46 AM
 #20

stop talking about OFAC & all other shits

Bittrex staffs r just bunch of scammers
they just banned thousands of verified users since 28 days ago
Bittrex still allowing deposit to those who got disabled, so situation is clear : scamming people & stealing funds
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