I believe many will be your agents. Are there anything to help your agents avoid mistakes (like double check) in case, say, person's photo on id documents 'seems to be him/her but not sure'? On the other hand what are the responsibilities of an agent?
The product consists of two parts. The first part is independent self-verification. This is for those cases when the relevant service only requires users to independently put in their information, without any additional authentication, at the users' personal responsibility. The second part is when one of our agents goes to a convenient place of the user's choosing and confirms the information entered. Going forward, the KYC.legal checks this information against numerous databases, and the user receives the maximum level of verification and identification.
The initial information entered can be anything, even false information. However, when the order is processed we check the cardholder and the party who is paying the money. The card is issued by a bank, which performs some sort of check on its end. Potential agents also undergo a fairly in-depth verification process: utilities bills issued in their name and to their address, passport or other identification document, details of bank accounts that have been in existence for at least 45 days (this ensures another level of reliability, we do not want fly-by-night agents). We check those who will then check our clients.
A document identification system will be used to check the documents submitted during user verification, and we also perform an AML check and use various other internal and external services that allow us to verify the provided documents.
During the second stage of document verification, we use agents who must confirm that the person exists and that the documents indeed belong to him or her.
It is similar to the example of receiving a credit card from a bank. The bank sends a courier who checks the recipient and his or her documents.
