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Author Topic: Google Authenticator: How to remove entries on the app??  (Read 558 times)
vnck25 (OP)
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November 07, 2017, 06:46:34 PM
 #1

Hi there,

This is related to Google authenticator app that I used to establish two-factor authentication when logging into coin exchanges.

I want to know how can I remove entries on the app. For example, say that you have three verification codes updating ( related to 3 separate coin exchanges ) on your app, and you want remove one. How do you do it ?

Thank you!

vnck25
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fromholland
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November 07, 2017, 07:30:37 PM
 #2

Hi there,

This is related to Google authenticator app that I used to establish two-factor authentication when logging into coin exchanges.

I want to know how can I remove entries on the app. For example, say that you have three verification codes updating ( related to 3 separate coin exchanges ) on your app, and you want remove one. How do you do it ?

Thank you!

vnck25
Click on the pencil, top left.

then tick the one that you want to delete, and press Delete at the bottom.

vnck25 (OP)
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November 07, 2017, 07:36:00 PM
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Thank you for the reply, but I don't have anything to click on top left side.
There is a blue color bar titled Google Authenticator and three dots on the top right hand corner, which expands to  "How it works", View in dark mode", "Settings" and "Help & feedback" none of which does not give me an option to remove entries.

I am using an android smartphone.
riskthebiscuit
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November 07, 2017, 07:41:38 PM
Merited by Sir William (1)
 #4

Click on the pencil, top left.

then tick the one that you want to delete, and press Delete at the bottom.

That is for IOS apps only! Does not work for androids as the method is different.


Thank you for the reply, but I don't have anything to click on top left side.
There is a blue color bar titled Google Authenticator and three dots on the top right hand corner, which expands to  "How it works", View in dark mode", "Settings" and "Help & feedback" none of which does not give me an option to remove entries.

I am using an android smartphone.

Ah yeah figured that much because I had the same issues when going from IOS to Android OS. What you do is you hold down the one you want to delete for 3-5 seconds. It should turn a different

shade then the rest of them and have three little lines to the left side of it (those are irrelevant but they should be there)...look to the top right hand corner of your screen and there will be a trash

can button there. To reiterate the process is hold down 3-5 secs then top right corner there will be a trash can to delete the one selected. That should work, I have used it multiple times. GL!
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November 07, 2017, 07:42:18 PM
Merited by Barnstorm (1)
 #5

Sorry, the pencil is top RIGHT. (at least, on my iPhone)

talinabtc
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January 02, 2018, 05:13:21 PM
 #6

method by riskythebiscuit worked for me, android phone. Thanks!
410berry
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May 21, 2019, 03:22:34 PM
 #7

In android hold the item that you want to delete till it vibrates. It will then display the text "copied to clipboard". Then a pencil icon as well as a trash can icon will appear in the top right corner.
Adriano2010
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May 21, 2019, 03:52:15 PM
 #8

You must tap and hold the code you want to delete from app and after tap on recycle, but make sure you delete the one you don't need it like on image below



Kelvinid
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May 21, 2019, 04:07:29 PM
 #9

If the above post does not satisfy you, may this link will help you https://support.authy.com/hc/en-us/articles/115001836787-Delete-Hide-or-Decrypt-Two-Factor-Authentication-2FA-Account-Tokens-in-the-Authy-App

Try to read and follow the steps provided and everything will be fine. Just be sure that you delete entries that you will no longer be needed cause you can't recover it anymore. Just be careful.

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