BFL returns, how do they credit you back?

[L3on]

BFL says they have a zero return policy but I know some people have gotten their money back.

I was curious to know how they credited you back? If you paid with BTC I am assuming you get BTC back but at the current exchange rate?

Can anyone clarify this for me?

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[vm1990]

they are not doing any refunds anymore as they are shipping the products

but yes they would have refunded you in BTC at the current prices..... i think this is fair even if you paid 100s of bitcoins at the time of ordering as bitcoin prices have gone up alot since a year ago and if it was the other way where bitcoins had crashed would you be happy with the fact that bfl only gave you the bitcoins you had paid with or would you want the market value back?

[hexed]

they are not doing any refunds anymore as they are shipping the products

but yes they would have refunded you in BTC at the current prices..... i think this is fair even if you paid 100s of bitcoins at the time of ordering as bitcoin prices have gone up alot since a year ago and if it was the other way where bitcoins had crashed would you be happy with the fact that bfl only gave you the bitcoins you had paid with or would you want the market value back?

From what I have heard, this is incorrect.  If they have shipped YOUR order then there is no return for a refund.  If they have not shipped your order and you order shows "Processing", then you can receive a refund.  Of course if you email once and hope on BFL to answer your email, they may ship before your email gets processed. 

[Xian01]

BFL says they have a zero return policy but I know some people have gotten their money back.
I was curious to know how they credited you back? If you paid with BTC I am assuming you get BTC back but at the current exchange rate?
Can anyone clarify this for me?

 Experience shows Paypal is the method used for refunds.

[tcp_rst]

BFL says they have a zero return policy but I know some people have gotten their money back.

I was curious to know how they credited you back? If you paid with BTC I am assuming you get BTC back but at the current exchange rate?

Can anyone clarify this for me?

I recently (within past two weeks) received a refund for one of my orders.  I originally paid with BTC and requested the refund in BTC.  It was refunded in BTC at the current rate.  Took about 5 business days from the date I requested the refund to the date I actually got BTC sent to me.  YMMV--hope that's helpful.

[Bitcoinorama]

they are not doing any refunds anymore as they are shipping the products

but yes they would have refunded you in BTC at the current prices..... i think this is fair even if you paid 100s of bitcoins at the time of ordering as bitcoin prices have gone up alot since a year ago and if it was the other way where bitcoins had crashed would you be happy with the fact that bfl only gave you the bitcoins you had paid with or would you want the market value back?

Totally, they will have paid their suppliers in Dollars, so any Bitcoin payment was in fiat immediately, regardless.

[L3on]

Thanks everyone for the info!