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Author Topic: CAN'T SEND BITCOIN FROM BTC.com WALLET  (Read 291 times)
bigwel21
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November 11, 2017, 01:54:59 PM
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 I have $81.85 USD or 0.01281430 Bitcoin in BTC.com that I cannot send regardless the amount.  I've tried sending anywhere from $5 - $80 and always get a message not enough funds to cover transaction using all mining options. It started about a dozen transactions ago, I would purchase $500 USD and it would never allow me to send full amount, and every transaction after that there is always a little leftover that compounds and would never let me send.  So it's built up to this $81.85 and I'm just curious why this is and how come I can't send any of it?   Do I have to leave it in my wallet for a certain period of time?  Any help would be appreciated.  Thank you.
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aleksej996
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November 11, 2017, 03:39:54 PM
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Just an assumption here, but it might just be that those 80$ worth of BTC that your wallet is showing you (as I understand) might be spread across many Bitcoin addresses or at least many transaction outputs (which is kind of the same thing for the Bitcoin blockchain, as the protocol only sees the outputs).

This just means that any transaction that would send those bitcoins will have to reference every one of those outputs making the transaction quite large.
This with the large fees we currently have on the network might make it impossible to spend those bitcoins as the fee for such a large transaction might exceed the amount in those addresses.

It is hard to say what is really going on there as we have no access to the exact addresses here, but if your wallet provides such information, you can share it here and we can look it up for you and tell you where those bitcoins are as far as the Bitcoin network is concerned and how they are distributed.

bigwel21
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November 11, 2017, 03:44:35 PM
 #3

Thanks for your opinion and much appreciated.  Here is my wallet address.  Keep me posted and so does that mean the bitcoin will never really be available in my account? 

BTC wallet

342jNbvF1mHf2NX44FdUwuWgYHu7yrRBxi
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November 11, 2017, 05:09:29 PM
 #4

Thanks for your opinion and much appreciated.  Here is my wallet address.  Keep me posted and so does that mean the bitcoin will never really be available in my account? 

BTC wallet

342jNbvF1mHf2NX44FdUwuWgYHu7yrRBxi

If what I assumed is the case, then you should be fine if you either wait for fees to become lower or if you are able to export your private keys then you should import them in your own wallet like Electrum or Bitcoin Core where you would be able to set a custom fee for your transactions.

The address you provided was never used. There was never any bitcoins on it.

bigwel21
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November 11, 2017, 05:17:59 PM
 #5

Thanks again for the input.  So in your opinion should I just wait it out?  Under my addresses I dod find these if that helps.  There's probably another few pages of them also. 


16   3NDH5gw66vGjbX5VZ6DL6Ah5GP75QUmost          0   0.00000000 BTC
17   3CKBcWAjdVgNWf4RsPc9ogBjH8Go8xPzp1          1   0.00032321 BTC
18   33RALeWujU1ySp8fPJaAwXW9pSAGQKrUTd          0   0.00000000 BTC
19   3NCjG4wvczXpcpEeEuwSUZQR9GtqKAdxXX          2   0.00000000 BTC
20   3MkkJZ41xMY8Cz23TsDUNy5xWcUvzyEJQC          2   0.00000000 BTC
21   3E6SbmAn6f4T77tWFmpxELnZAwdbJLL4eh          2   0.00000000 BTC
22   3N4V3s7mHpnbz6TbigxSoxuvJZ2Rg4k4dQ          2   0.00000000 BTC
23   3N6BgiaLyaZ4UpVEYbRa3ABMsjynNinoZv          2   0.00000000 BTC
24   3BH5L7MagmiAT5uVcSajZqDhScGatD5Vx8          2   0.00000000 BTC
25   328sK5BixwG3PF12JW37Sbeho8xyRPv5ih          2   0.00000000 BTC
26   3GzQyX2xPTjBfrTSBp5f6bCmDSMeDq6U2x          1   0.00005523 BTC
27   33hMZjnFzbr9w3QBHTGAhH9iCCVukgkfLT          2   0.00000000 BTC
28   3BSGvzPUHSmGrecgB2ihbWJzR81hyDmBn8          2   0.00000000 BTC
29   3G2WTUcb8Maq9w7aT9pCpUjcY8eBW94AF9          0   0.00000000 BTC
30   3Kj4ofRr9xZJdqMNahrrsAeGPkePPipQXT          2   0.00000000 BTC
aleksej996
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November 11, 2017, 06:30:55 PM
 #6

Well you see, those addresses with BTC on them have a very small amount. Even if you paid the entirety of that amount as a fee it still wouldn't be enough to cover the fees. This is what is often called a dust amount. So small that it is useless.

What I would suggest is that you export your private keys if possible and start using wallet software, like Electrum or Bitcoin Core where you would have a full control and better support when it comes to your bitcoins. For the amounts that small, you should definitely wait. Wait until the fees are low and Bitcoin price is even higher, then that small amount will become usefull. If you have any other address with more bitcoins on it, then you might want to send those bitcoins, but understand that the fee is still high, it is just that it is the same for every transaction of the same size, despite the amount being sent. So as percentage the fee could be considered low if you have a certain amount of Bitcoin in a single address (and as a single output), but the ones that you listed definitely don't have enough.

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November 11, 2017, 06:37:09 PM
 #7

Well you see, those addresses with BTC on them have a very small amount. Even if you paid the entirety of that amount as a fee it still wouldn't be enough to cover the fees. This is what is often called a dust amount. So small that it is useless.

What I would suggest is that you export your private keys if possible and start using wallet software, like Electrum or Bitcoin Core where you would have a full control and better support when it comes to your bitcoins. For the amounts that small, you should definitely wait. Wait until the fees are low and Bitcoin price is even higher, then that small amount will become usefull. If you have any other address with more bitcoins on it, then you might want to send those bitcoins, but understand that the fee is still high, it is just that it is the same for every transaction of the same size, despite the amount being sent. So as percentage the fee could be considered low if you have a certain amount of Bitcoin in a single address (and as a single output), but the ones that you listed definitely don't have enough.

Contact their support and ask them to try to send the transaction with a low fee (around 5sat/byte or less). It'll take a few days to confirm but it'll allow you to get some from it. Even a 5sat/byte fee might be too high for you to get very much from it though.

Also, if you can export your private keys as alaksej says then do that.

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November 11, 2017, 08:12:18 PM
 #8

Thanks for all the input and support.  So if I just leave it there, will it eventually become available to me even if it's 6 months later?
bigwel21
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November 11, 2017, 08:23:57 PM
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Also, why is this happening???  I've been making my purchases from different Bitcoin ATM's.  Is there a different wallet I should be using that this wouldn't happen, Coinbase, Bread, Blockchain etc? 
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November 12, 2017, 08:22:24 PM
 #10

Thanks for all the input and support.  So if I just leave it there, will it eventually become available to me even if it's 6 months later?

You can hope. No one can tell what will the fees be in 6 months nor what Bitcoin's value will be.

Also, why is this happening???  I've been making my purchases from different Bitcoin ATM's.  Is there a different wallet I should be using that this wouldn't happen, Coinbase, Bread, Blockchain etc? 

Yes. In a way you never used a wallet, it is just that website you were using promised you bitcoins. A wallet is really a wallet when you fully control it.
This means you need an open source software that you can use as an wallet. Try Electrum or Bitcoin Core (Core is more secure, but it downloads the whole blockchain which takes around 150GB currently). I don't know about Electrum, but Bitcoin Core allows you to have full control over the inputs and outputs in your transactions (this is called Coin control feature).

As for how exactly did you use your bitcoins and what did the wallet do under the hood, nobody can really know. The point is that you where dealing with a lot of transactions and the network now has high fees. You never spent those small amounts, so now they pilled up. Whether it was your fault, website's fault or no one's fault, no one can tell right now, but it happened and now the best thing you can do in future is actually use a software wallet and be in full control so you can keep an eye on this and deal with it as you wish.

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November 12, 2017, 09:27:11 PM
 #11

Thanks for all the input and support.  So if I just leave it there, will it eventually become available to me even if it's 6 months later?

These might become more avaliable, however, based on the fact that segwit will be activated and segwit2x might be activated compressing transaction sizes even more it'd make more sense to try to get them out now instead. Try going back and contactingt heir support for the private keys and see if you can get anything better on a software wallet.



As aleksej said for the next bit, other than the addition of electrum should only be downloaded from https://electrum.org/#download.Then you can manually change/control fees to whatever you want.

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