http://mineforeman.com/2013/06/21/more-info-on-the-mtgox-temporary-hiatus-on-u-s-dollar-withdrawals/Hello,
I still have not received the transfers, could you update me on your
progress.
Thanks
Neil
Me to MtGox – June 20, 2013 05:25
Hello Neil,
Thank you for the email. Sorry for the delay and inconvenience caused. As we are not sure about the ETA. We will keep this checked and update you.
Best regards,
Mt.Gox Team
https://www.mtgox.comMtGox to Me – June 20, 2013 08:56
At least it was not another “3 days” message I thought, but then;-
Hello,
Sorry for the delay and inconvenience caused. We are currently making improvements to process withdrawals of United States Dollar (USD) denominations, and as a result are temporarily suspending cash withdrawals of USD for the next two weeks.
We have given a official announcement please check with the below link
https://mtgox.com/press_release_20130620.htmlBest regards,
Mt.Gox Team
https://www.mtgox.comMtGox to Me – June 21, 2013 03:16
Best regards indeed, but surely they dont mean my two week old transactions I thought.
Excuse me?
Please check the dates on these withdrawals that I am trying to get you to process;-
2013/06/05 09:25:49 $1,000.00000
2013/06/01 20:03:16 $1,000.00000
2013/05/31 15:55:05 $1,000.00000
Even the most recent was 16 days ago. This ‘suspension of withdraws’ does not apply to me.
Can you please confirm that.
Neil Fincham
Me to MtGox – June 21, 2013 05:14
Hello Neil,
Thank you for the email. All the usd transaction has been suspended for two weeks, once the withdrawal is processed we keep you updated
Best regards,
Mt.Gox Team
https://www.mtgox.comMtGox to Me – June 21, 2013 05:14
Are you telling my that withdrawals as far back as the end of last month
were never processed to begin with?
Me to MtGox
Thank you for the email. All the usd transaction has been suspended for two weeks both the existing and new., once the withdrawal is processed we keep you updated
MtGox to Me
These transactions were from over two weeks ago, the only way you could suspend them is if you did not process them at the time. Is this the case?
Me to MtGox
We keep this checked and update you.
MtGox to Me
No, you will give me a straight answer. Were the transfers processed two weeks ago or not?
Me to MtGox
The withdrawal has been processed from our end , but due to some issues it didn’t reached your bank account. We are working on it to solve the issue . Once solved we will update you
MtGox to Me
Can you confirm that since the transactions are two weeks old they are not included in your current two week suspension?
Me to MtGox
All the existing and new withdrawals has been suspended for two weeks, we will keep you updated once the issue got solved
MtGox to Me
I am not happy with this and I think I deserve a better explanation than “All
the existing and new withdrawals has been suspended for two weeks, we will
keep you updated once the issue got solved”.
I suggest you go talk to your manager and come up with
a satisfactory reason as to why or even how you can suspend a transaction
that occurred two weeks ago.
Me to MtGox
Silence… (I dont mean they sent me a message saying silence, they just never got back top me)
MtGox to Me
