[Bittrex] account downgraded, 1 month no answer from support, funds blocked

[pooya87]

as i said before in their announcement topic [1] i have a very old account with https://bittrex.com
bittrex had an account type called "Legacy" which meant you didn't have to verify your account (give any kind of information/documentation) to be able to trade or withdraw large amounts. my limit was 2000BTC daily which was reduced (site-wide for this type of account) down to 1337BTC when price went up a lot this year.

about a month ago, with no warnings or anything they downgraded my account to "Basic" and now they are asking (forcing) for my personal information which i am not willing to give them.
and now my money is blocked in their website and i am unable to do anything about it.

1 month ago i created a ticket with their support team (303970) but to this  date i have not received any answer apart from the automated ones telling me to wait and not make duplicates.

this is unacceptable and clear example of robbery.

[1] https://bitcointalk.org/index.php?topic=463202.msg23216051#msg23216051

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[DaMut]

not only you my friend,
i think most of them who has an old account need to verify their or upgrade it to echanced account.
a months ago my 'LEGACY' account can not doing a withdrawal and they forced me to do the verification.
i did it and made a 'BASIC' one,
but right now whenever i tried to login in,they're keep asking me to upgrade it to enchanced account,
i think it would be best for us to lessen our trade and activity in there,
more likely they're trying to track us down by collecting our document or something like that.
that is why lately i tried to stop my activity in there and move on

[magneto]

as i said before in their announcement topic [1] i have a very old account with https://bittrex.com
bittrex had an account type called "Legacy" which meant you didn't have to verify your account (give any kind of information/documentation) to be able to trade or withdraw large amounts. my limit was 2000BTC daily which was reduced (site-wide for this type of account) down to 1337BTC when price went up a lot this year.

about a month ago, with no warnings or anything they downgraded my account to "Basic" and now they are asking (forcing) for my personal information which i am not willing to give them.
and now my money is blocked in their website and i am unable to do anything about it.

1 month ago i created a ticket with their support team (303970) but to this  date i have not received any answer apart from the automated ones telling me to wait and not make duplicates.

this is unacceptable and clear example of robbery.

[1] https://bitcointalk.org/index.php?topic=463202.msg23216051#msg23216051

Yeah, if they were offering legacy accounts with no verification and now they just completely and abruptly lowered your limits down as a basic account then it's unacceptable. You're only trading on their site because you think that you don't need to verify yourself and go through that tedious process, not because you think you may get those benefits and they can change their rules when they want to.

Hopefully their support will allow you to close your account and withdraw your account balances, that's probably the best case scenario.

If not then i think only thing you can do is probably just submit ID. But again if there was no warnings, you shouldn't even be doing this.

[danystatic]

Bittrex must have hundreths or thousand of accounts to look at.
but 1 month?
its a lot of time, I only have 4/5 days and my account is disabled. hope we get an answer and our account enable this year.

[Gyro]

LOL Trex is US based if you trade there you are subject to US laws. Now be a good boy and fill out the forms.

[pooya87]

LOL Trex is US based if you trade there you are subject to US laws. Now be a good boy and fill out the forms.

then how come in the past ~3 years it was not "subject to US laws" and never even warned me about it, or ask me for any documents when i was depositing and withdrawing bitcoin and other altcoins there?
now suddenly in the past months they remembered they are located in US? and again didn't give any warnings but disabled lots of accounts!

all i'm saying is, i made all the deposits there back when they didn't have this rule. they changed it and blocked my account after 3 years. i am not ok with this new rule so i want my money back!
any legit business which weren't thinking about robbing people would have given a time frame in which people could withdraw their money. instead bittrex robbed us.

[timerland]

LOL Trex is US based if you trade there you are subject to US laws. Now be a good boy and fill out the forms.

then how come in the past ~3 years it was not "subject to US laws" and never even warned me about it, or ask me for any documents when i was depositing and withdrawing bitcoin and other altcoins there?
now suddenly in the past months they remembered they are located in US? and again didn't give any warnings but disabled lots of accounts!

all i'm saying is, i made all the deposits there back when they didn't have this rule. they changed it and blocked my account after 3 years. i am not ok with this new rule so i want my money back!
any legit business which weren't thinking about robbing people would have given a time frame in which people could withdraw their money. instead bittrex robbed us.

Yeah exactly, if they wanted to see your ID or whateve they should have warned you before you even deposited. Not sure why they're doing it now, i don't think that there has been any major changes in regards to KYC regulations in exchanges.

what they are doing here is fishy.

They know that you ain't going to deposit if they told you beforehand, so now they force you to ID yourself after they've got all your funds.

[aliashraf]

The crazy thing about this scam is how media is ignoring it, seems they are busy with btc rally and prefer not to cover stories like this.

One may suggest it is not a big deal, it is not about btc or cryptocurrency, it is just about one shitty scam site, nothing special. She is wrong!

Bitcoin is not a 'currency' (yet). Despite Satoshi agenda it is becoming more a digital asset which has no value (practically, for the time being) if it can't be converted to a fiat currency. Once an exchange like bittrex starts (yes, it is just a start) scamming people it means a lot to the market.

And it is the reason greedy bitcoiners have zero interest in publicizing this scandal, otherwise with bittrex being one of the biggest crypto exchanges,  the fact that this company is an ordinary thief who puts his hand directly on users deposits and manipulates market with their coins and uses KYC excuses to steal people's funds ... we are in a situation worst than MtGox.

[Chol_gol]

I have launched a telegram group. I want all those whose account has been disabled to join to this group. and if we needed to file a lawsuit against them we can do it collectively for better results.
everybody is welcome
here is group:
https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg