Hi guys.
Yes, I'm still here, and still actively working to decrypt your wallets!
My trouble is simply a time issue for me:
1) I have a normal (non-bitcoin) life, involving family, work, etc
2) I occasionally like to go to sleep before 2am, and get up after 6:00am
3) I have been contacted by a large number of people about helping them with their wallets. Some people just need assistance with mundane (non-password-related) issues. But most need their wallets decyrpted, which takes time. Everyone seems to have a different situation and story.
4) I'm actively working to improve my software (eg adding support for decryption of electrum, armory and multibit wallets), which is itself a 40+ hour/week job.
So, I'm sorry if I haven't been responding to your emails when I should. I haven't even checked this forum thread for days

I am getting a part-time helper to start giving me a hand, so hopefully I can get on top of the backlog.
I'm determined to make this service useful to the bitcoin/altcoin community, so please understand if things take a while while I scale up the 'people' side of walletrecoveryservices.com.
Cheers
Dave