Dear community
I bought about 4 weeks ago BCU's via bitfinex. I have read and accepted the terms and conditions which have to be read and confirmed before trading with CST's
After i bought the BCU's, i only got the half amount of the BCU's i should get. My balance sheet so had been halved. I just sold the BCU's out of panic and hoped to get my money back, which did not happen. I then wrote directly to the support, which has not answered me till now. I can't imagine that this was my fault because it was not written in the terms and conditions that you lose half of your money after you bought CST's. If this is normal and my fault please let me know.
As a conclusion i can say i'm extremly disappointed of Bitfinex. Not only because I lost half of my money (maybe because they stole it) but also because the support just lets me down for a month. I really hope that that can be clarified. Otherwise everybody should take his/hers money out of this exchanger.
If somebody can help me to clarify this because he knows what really happened, please comment, it would help me a lot.
Thank you for reading.
Sincerely
Geekex
Are you sure that your money isn't just stuck in an open order of some sort in bitfinex? Many times i've used bitfinex and accidentally had a trade done through a random click that was not intended, and it always ends up in the pending orders.
I would suggest reach them via support or social media until they respond.
They are legit, they paid back the BFX tokens to all investors. No reason why they would scam you for half your deposit.
