Hi,
any news from the support?
I have a similar case. Yesterday I withdrew some ETH from my cryptopia account to another address. However, after 24 hours passed, and I didnt see the coins to the address. So I just submitted a ticket and waiting for their reply.
I m aware of the congestion in the ETH network, due to cryptokitties, but 24 hours is way too long, isnt it?
Anybode else can share their experience with cryptopia support?
FYI: Eventually, I received the ETH coins in my wallet after appr. 20 hours