Can't exchange bitcoin cash for btc on blockchain.info web wallet

[chillinginthenameof]

I'm having trouble exchanging an amount of bch for btc on blockchain.info.

I can go to settings>general and click the exchange bitcoin cash link on the right, the pop up window comes up with the exchange rate but when i click next it doesn't do anthing.

Any help will be greatly appreciated

[1714871641]

1714871641

[1714871641]

1714871641

[1714871641]

1714871641

[1714871641]

1714871641

[1714871641]

1714871641

[AdolfinWolf]

I'm having trouble exchanging an amount of bch for btc on blockchain.info.

I can go to settings>general and click the exchange bitcoin cash link on the right, the pop up window comes up with the exchange rate but when i click next it doesn't do anthing.

Any help will be greatly appreciated

How much bitcoin cash do you have? You need atleast 0.03524105 Bitcoin Cash, otherwise the exchange BCH -> BTC will be greyed out.


-- However, this is not the case if you want to exchange it to Ethereum, i believe there's no limit for that.

[chillinginthenameof]

Thanks for the reply mate, i have 0.229 in BCH.

It's in my imported addresses], don't know if that's the cause of the problem?

[chillinginthenameof]

This is the screen i get stuck on

https://drive.google.com/open?id=1kC9um3wnxLo6qtb5iPHWUgl6idCiD0Jn

[HCP]

I've had issues on other websites due to adblockers and "ghostery". Do you have any browser addons loaded that block cookies/javascript etc that might be interfering with the exchange functionality?

Aside from that, all I can suggest is that you contact b.info support and see if they can explain why their system is broken

[chillinginthenameof]

Thanks for the suggestion,

I tried deleting all my cookies and cache data, turning off ad block and using an incognito window, trying chrome and firefox all to no avail.

I've been contacting blockchain for 2 days but they are in no rush to get back to me!

[Alexcross1075]

it will take sometime before its added to the blockchain website or app just like how ethereum is been added

[chillinginthenameof]

From what i understand it's up an running, although not for me.

[pirocsilin]

Good afternoon. I have exactly the same problem. I can not exchange BCH to BTC in wallet blockchain.info and I can not send this asset to any other purse. I wrote to the support service, there is no answer yet. Can someone tell me, is there a technical support for this wallet on the forum or who had a problem like that? I did not use the recovery through the seed yet, I think this is the last thing that can be done, but I will wait for the answer.