[Warning] Purse.io is a SCAM stay away!

Hello. i would like to share how purse.io scammed me and acted as if they are operated by a 5 year old.

basically, I (the seller) got scammed for 2.1 BTC at the time 9600 usd today over 16000 usd by the buyer Franko_Prime on their platform.
long story short- I have sold an ASIC unit there , for the first time in my life i signed up for that website and used their services. the buyer had over 61 reviews and claimed that I have sent the wrong item. A claim has been opened where i provided a whatsapp chat where the buyer admits that he has released the money and now its just purse that is holding it- a lie of course. also the tracking label showed 2 boxes ( the asic and the PSU ) of a total weight of 8.5 KG where the buyer has taken a fake image of one not original box with a bunch of fans... if one uses his brains for just a second he would see that these fans can never weigh 8.5KG and that its only 1 box and not two.
They said that my evidence is not enough and have sided with the buyer. which has only provided a fake image which theoretically everybody can do.
I have sent them The below shown message, to several representatives after they have sided with the buyer, nobody cared enough to reply. I am now suing their asses.

Dear purse team,
Recently I have sold an L3+ bitmain asic unit for a price of 2.17795041 BTC to the member Franko_Prime on your platform Purse.io. this transaction ended up in me losing the asic unit, the electricity spent on during the time I mined for him while waiting to ship it to him and the BTC then transferred to him for that mining, and last but not least the above described BTC mount which in the current time of writing, is equal to 12,416.9090 USD according to coinmarketcap.com excluding your fees.
Your conducted escrow’s investigation on the matter of the opened case is at the least entirely amateurish and at the most criminal. The shopper Franko_Prime did not provide any solid evidence to back his claims that I am scamming him except a random made picture that does not coincide with any of the proof I have provided.
1. The DHL shipping label shows that 2 packages have been sent, while Franko_Prime shows only one in his fake picture.
2. The DHL shipping label shows a total weight of 8.5 KG for both packages, while what is seen on the image are a bunch of fans which clearly have a substantially lower weight.
3. The package shown on the image is not the same package as was shipped to him.
I demand to know based on which evidence from him, have you decided to rule in his favor. Needless to say that in the same way he could have simply taken an image of a package full with sand and presented it to you as evidence.
I have provided you with a DETAILED whatsapp conversation that shows in the last couple of lines of it that he said that he has already released the payment! On which I replied that there is still nothing at my balance, to which he replied that it takes time for purse to release the payment and when I was starting to get impatient with him, he opened a case. I have also provided a detailed DHL shipping label/invoice, I offered to contact DHL and ask for the exact dimensions of the shipping boxes so that it can be compared to his fake image and lastly I even sent you a message saying I am willing to undergo a liar detector test.
This should have all been enough evidence, but you messaged me saying that the evidence was not enough and ruled in his favor. Now I ask you again, what proof does he have? If you needed some more proof for me why not simply ask me? What is this hasty and unprofessional behavior on your side with taking 2.17795041 BTC away from me without a substantial investigation? Is it always the case when a highly rated user opens a case against a new user on your platform that you side with the former without conducting a thorough investigation?
I demand to see the proof provided by him that has caused you to rule the way you have. I also demand to be compensated for the FULL amount that I have lost due to your irresponsibility. If my demands will not be met I will take legal action against you and will not refrain from taking this case on various social networks such as facebook,twitter, bitcointalk and more. Also I will gather more information from users that have experienced the same amateurish and potentially illegal service from you and will consider filing a class action against you.
Also, I wonder how come I cannot access this on my previous Orders to be able and see the conversation fully.

bottom line. AVOID LIKE FIRE