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Author Topic: Help on Bitrex Account  (Read 293 times)
mensha (OP)
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November 25, 2017, 05:06:27 AM
 #1

My Bitrex account is not enabled. Now it is more than three weeks time. Following message is appearing in my account
"YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME". I have open a ticket also. But I didn't get any solution yet. Please advice me on this.
Potato Chips
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November 25, 2017, 05:22:35 AM
 #2

My Bitrex account is not enabled. Now it is more than three weeks time. Following message is appearing in my account
"YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME". I have open a ticket also. But I didn't get any solution yet. Please advice me on this.

You're not the only one who is experiencing this. Cases like this are due to bittrex conducting some compliance reviews and users are usually ask to verify their accounts--submit the required details/documents. Have you already done your verification?

Support is as slow as turtles because a lot of people are also sending their inquiries. My only advise on that is your support ticket should always be concise, easy to understand and followed by proofs e.g. screenshots

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funnyxfun
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November 25, 2017, 05:26:17 AM
 #3

How long ago have you sent the ticket? They usually take a few working days to reply.
mensha (OP)
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November 25, 2017, 05:54:17 AM
 #4

Ticket is almost three weeks. Account verification is ok (Verified). But account is disabled.
h55
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November 25, 2017, 06:59:00 AM
 #5

How long ago have you sent the ticket? They usually take a few working days to reply.


this problem for some people occure from more than 40 days. if you say theme abut ur problem some time they ban you from slack!
AdolfinWolf
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November 25, 2017, 10:54:00 AM
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Ticket is almost three weeks. Account verification is ok (Verified). But account is disabled.
What country are you from if i may ask?

I believe bittrex locks/bans account from specific accouts in the middle east & Ukraine, due to money laundering / what not.


See this guy for example, https://bitcointalk.org/index.php?topic=2306630.0

More bad news here, -> https://bitcointalk.org/index.php?topic=2267728.0

eagleman
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November 25, 2017, 12:41:10 PM
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Ticket is almost three weeks. Account verification is ok (Verified). But account is disabled.
That's a long time of wait and had you ever tried to send a ticket again? How much does your bittrex account does have? Maybe you are holding millions so they decided to disable it for awhile, aren't you?

Ticket is almost three weeks. Account verification is ok (Verified). But account is disabled.
What country are you from if i may ask?

I believe bittrex locks/bans account from specific accouts in the middle east & Ukraine, due to money laundering / what not.
This is also my guess that geographical location is also the main reason why his account got disabled. Waiting for your reply mensha on what country you are living. Maybe that has something to do like that. Didn't you received any email from them about that disabling of your account up until now? I guess you have to endure the wait since many are having troubles with bittrex now and they had to take it one by one.
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