I am having a problem with MtGox. When they went down for a week, I had maybe 500 bitcoins and no cash. When I logged on after having "recovered" my account, someone else had been in there, selling bitcoins and withdrawing as much cash and bitcoins as the limits would allow. I changed my password, to another very long and strong one, and send an e-mail to email@example.com
asking for help. Then, I log on the next morning and 100 more bitcoins and $1000 more cash have been removed. No response from MtGox.
Is there any way to get MtGox's attention? or will the rest of my account be cleaned out overnight tonight?
At least my wallet is fine. Hmmm.
So, it looks to me like someone can log on to my MtGox account besides me, even though I changed my password. I am annoyed. Any suggestions? I could ask if anyone else is having this problem, but I expect that it would be big news if it was epidemic.