Upload another document - Driver's license or Passport.
You can also write to support.
I did it and received an answer in one day, although it was a template answer and not very helpful.
Thanks for the advice!
I did what you said: I uploaded another document and the limit was increased up to 15000 euros.
I previously verified my Passport, and now I uploaded my ID card.
Unfortunately I was not able to verify my driver license: it was 'unreadable' during the desktop webcam verification process, and there was a 'protocol error' during the smartphone cam process.
Is there a way to remove also the 15k limit?
what is the upper limit we are able to reach?